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Added 6 mins ago
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Director, Global Trade Credit
Nutrien
Calgary, AB
- Full-time
We are seeking a Director, Global Trade Credit to lead credit risk management for a large portfolio of corporate customers across North America, with select international exposure. This…
Added 6 mins ago
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Business Analyst
Wiraa
Canada
- Full-time
…articulating business requirements, developing and executing test cases, participating in system testing, reviewing testing issues, and clearly communicating defects and required…
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Manager, Sales Enablement
SysAid
Toronto, ON
- Full-time
SysAid is a high-growth SaaS company selling an IT Service Management Platform powered by AI. The ITSM space is experiencing rapid growth as businesses worldwide accelerate their digital…
Added 6 mins ago
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Software Engineer Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
Experience with RAG, enterprise search, knowledge management, document intelligence, or data intelligence.
Added 6 mins ago
XI
Senior Engineering Manager
Xplore Inc.
Markham, ON
- Full-time
Collaborate with product owners, business leaders and partners on roadmap execution, capacity planning, dependency management, and risk/issue escalation across teams and vendors/partners
Added 6 mins ago
AH
Senior Telecom Provisioning Coordinator
Axxel HR
Laval, QC
- Full-time
Added 6 mins ago
TT
Quality Assurance Manager
Titan Trailers
Tillsonburg, ON
- Full-time
College or University Degree in Quality Management or Quality Assurance
Added 36 mins ago
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Absence, Time Tracking & Payroll Lead, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
…VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed…
Added 36 mins ago
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Manager, Business Function Products, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
…partners across British Columbia's health organizations to design, test and roll out this functionality during the system deployment and go-live. Leading a team of experienced HCM…
Added 36 mins ago
MI
Senior Full Stack Software Developer (.NET)
Maarut Inc
Toronto, ON
- Contract
Microsoft Visual Studio (.NET) MVC, SQL Server (database creation and management) in Azure
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Director, Capital Markets Finance
CIBC
Toronto, ON
- Full-time
…quality reporting & advisory support to the Global Markets management team on financial and business performance, planning and forecasting. This includes reporting & analysis of the…
Added 1 hour ago
CH
Power Engineer 3rd Class
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…verbally and in writing. Competence with tools, equipment, and test instruments used for maintenance, repair, and system monitoring. Ability to maintain composure and sound judgment in…
Added 1 hour ago
CH
Power Engineer 4th Class
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…verbally and in writing. Competence with tools, equipment, and test instruments used for maintenance, repair, and system monitoring. Ability to maintain composure and sound judgment in…
Added 1 hour ago
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IT Business Analyst, Halifax
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Building use cases (definition and development) and developing test cases
Added 1 hour ago
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Medical Assistant FT( Cardiology Clinic) Olathe Cardiovascular Medicine
Olathe Health
Pavilion 1, BC
- Full-time
…visit, performing limited procedures, scheduling diagnostic test or consults, maintaining patient records, organizing clinic/exam rooms, maintaining supply/equipment inventory, and/or…
Added 1 hour ago
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RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…problem solving process, the team member will analyze service data, identify/investigate potential root causes, verify true root causes, and develop permanent corrective…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…will play a key role within the Internal Audit Department to test the effectiveness of Internal Controls and Financial Processes to support the successful execution of our internal audit…
Added 1 hour ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…problem solving process, the team member will analyze service data, identify/investigate potential root causes, verify true root causes, and develop permanent corrective…
Added 1 hour ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
Cross discipline interaction and communication including cross discipline inputs – Analysis, Electrical, Software, Mechanical, Metallurgy, Manufacturing, Validation/Test
Added 2 hours ago
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Développeur(euse) logiciel senior / Senior Software Developer
Eaton
Brossard, QC
- Full-time
Added 2 hours ago
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Site Reliability Engineer - Application Security
ContactMonkey
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
…including guardrails, access controls, and keeping sensitive data…
Added 2 hours ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
Assist with AI-enabled workflows, integrations, scripts, data handling, and knowledge-management initiatives, based on experience and project needs.
Added 2 hours ago
Solutions Engineering Lead, International Upmarket Customers
Toast
Toronto, ON
Integration fluency: REST APIs, webhooks, authentication and data flows. You can read API docs and sketch an architecture on a whiteboard. Coding isn't required, but you can test your own…
Added 2 hours ago
Senior Solutions Engineer
Toast
Toronto, ON
Integration fluency: REST APIs, webhooks, authentication and data flows. You can read API docs and sketch an architecture on a whiteboard. Coding isn't required, but you can test your own…

Jobgether

Salesforce Health Cloud Business Systems Analyst (BSA)

Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Working hours: 40 hours per week
Posting language: English
Posted: Oct 21, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Health Cloud Business Systems Analyst (BSA) based in Canada.

The Salesforce Health Cloud Business Systems Analyst will support a major healthcare implementation project by translating complex clinical and operational needs into effective Salesforce solutions. In this 12-month contract role, you will serve as a key liaison between healthcare stakeholders and technical delivery teams. You will lead requirements gathering, analyze patient management and care coordination workflows, and develop functional specifications that guide system configuration and development. Your expertise in Salesforce Health Cloud data models and healthcare compliance will help ensure solutions are scalable, secure, and aligned with business objectives. Working within an Agile environment, you will collaborate with architects, developers, and QA specialists throughout design, testing, and implementation. This opportunity is suited to an experienced analyst who combines healthcare domain knowledge, technical fluency, and strong stakeholder communication skills.

Accountabilities

You will lead business analysis activities throughout the Salesforce Health Cloud implementation lifecycle, ensuring that clinical and business requirements are translated into practical, compliant, and well-documented technical solutions. Your responsibilities will include:

Stakeholder engagement and requirements gathering: Facilitate interviews, workshops, and discovery sessions with healthcare administrators, clinical teams, and business leaders to identify business needs, document requirements, and align stakeholders.
Healthcare workflow analysis: Assess operational workflows, patient management processes, and care coordination models to identify inefficiencies, dependencies, and opportunities for improvement.
Process documentation and gap analysis: Document current-state processes, conduct gap analyses, and define future-state workflows and business requirements that support effective Salesforce Health Cloud implementation.
Functional specifications and Agile delivery: Translate clinical and business requirements into clear user stories, acceptance criteria, and functional specifications. Maintain documentation in Jira and collaborate with delivery teams throughout sprint planning, backlog refinement, and backlog grooming.
Visual process and solution design: Create process flows, data mapping diagrams, wireframes, and use cases to communicate functional requirements clearly to both technical and non-technical stakeholders.
Salesforce Health Cloud data modelling: Apply detailed knowledge of the Health Cloud data model, including patient and member profiles, care plans, clinical data structures, and household relationships, to support scalable solution design.
Healthcare compliance and data governance: Work with technical teams to ensure declarative configurations and programmatic solutions align with healthcare data governance requirements and applicable HIPAA and protected health information (PHI) handling standards.
Testing and user acceptance: Develop test plans, functional test cases, and user acceptance testing (UAT) scenarios. Coordinate testing with end users, document defects, validate fixes, and confirm that delivered solutions meet the original business requirements.
Training and adoption: Develop end-user training materials, process guides, and supporting documentation to facilitate adoption and ensure users understand new workflows and system capabilities.
Cross-functional coordination: Partner closely with solution architects, developers, QA teams, and business stakeholders to maintain alignment between requirements, technical implementation, and expected business outcomes.

Requirements

The ideal candidate is an experienced Salesforce Business Systems Analyst or Functional Consultant with hands-on Health Cloud expertise, a strong understanding of US healthcare operations, and the ability to manage requirements throughout an Agile delivery lifecycle. Candidates should meet the following qualifications:

Location and work authorization: Must reside in the United States or Canada and have legal authorization to work without requiring current or future employment visa sponsorship.
Professional experience: Five to ten years of experience as a Business Systems Analyst or Functional Consultant within the Salesforce ecosystem.
Salesforce Health Cloud expertise: Demonstrated hands-on project experience with Salesforce Health Cloud, including patient management, care coordination, and specialized healthcare data architectures.
Requirements analysis: Strong experience gathering and documenting business requirements, mapping processes, conducting gap analyses, and translating stakeholder needs into clear functional specifications.
Agile and project management: Extensive experience supporting Agile/Scrum delivery, including sprint planning, backlog management, backlog refinement, and collaboration with technical delivery teams.
Documentation tools: Practical experience using Jira and Confluence to manage user stories, acceptance criteria, functional specifications, and project documentation.
Healthcare domain knowledge: Direct experience or in-depth familiarity with US healthcare systems, payer and provider workflows, and clinical or administrative processes.
Compliance awareness: Strong understanding of HIPAA requirements and appropriate handling of protected health information (PHI).
Data modelling and solution design: Ability to understand Salesforce Health Cloud data relationships and collaborate with technical teams on scalable, compliant configurations.
Testing and quality assurance: Experience developing test plans and functional test cases, coordinating UAT, managing defects, and validating implemented solutions against business requirements.
Communication and facilitation: Excellent written and verbal communication skills, with the ability to facilitate stakeholder discussions and translate clinical and operational needs into actionable technical requirements.
Preferred certifications: Salesforce Certified Administrator or Advanced Administrator; Salesforce Health Cloud Accredited Professional or Consultant; Salesforce Certified Business Analyst. These certifications are desirable but not mandatory.

Benefits

Contract duration: 12-month engagement.
Workload: Full-time contract, 40 hours per week.
Work arrangement: Hybrid or remote, with eligibility based on residence in the United States or Canada.
Industry exposure: Opportunity to contribute to a major healthcare implementation involving Salesforce Health Cloud.
Cross-functional collaboration: Work with healthcare stakeholders, solution architects, developers, QA specialists, and other technical professionals.
Technical and professional development: Apply and deepen expertise in Salesforce Health Cloud, healthcare data models, Agile delivery, and clinical workflow optimization.
Important eligibility condition: Applicants must have legal work authorization in the United States or Canada and must not require employment visa sponsorship now or in the future.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead requirements gathering and analyze clinical, operational, patient management, and care coordination workflows for a Salesforce Health Cloud implementation. Create functional specifications and process documentation, coordinate Agile delivery and testing, support compliant solution design, and develop training materials for end users.

Requirements

Candidates need 5–10 years of Salesforce ecosystem experience, hands-on Salesforce Health Cloud expertise, and familiarity with US healthcare operations and HIPAA/PHI handling. They should be experienced in requirements analysis, Agile delivery, Jira and Confluence, data modeling, UAT, and stakeholder communication; relevant Salesforce certifications are preferred but not mandatory.

Skills

Salesforce Health Cloud
Business Systems Analysis
Requirements Gathering
Healthcare Workflow Analysis
Process Mapping
Gap Analysis
Agile/Scrum
Jira
Confluence
Healthcare Data Modeling
HIPAA Compliance
Protected Health Information Handling
Functional Specifications
User Acceptance Testing
Stakeholder Facilitation
Care Coordination

Benefits

Professional Development
Cross-Functional Collaboration
Healthcare Implementation Experience

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Health Cloud
Salesforce
Jira
Confluence
Agile
Scrum
HIPAA
Protected Health Information
Patient Management
Care Coordination
Healthcare Workflows
Payer Workflows
Provider Workflows
Clinical Processes
Requirements Gathering
Functional Specifications
User Stories
Acceptance Criteria
Process Flows
Data Mapping
Health Cloud Data Model
Care Plans
Gap Analysis
User Acceptance Testing
Test Plans
Defect Management
Salesforce Certified Administrator
Salesforce Advanced Administrator
Salesforce Health Cloud Accredited Professional
Salesforce Certified Business Analyst

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