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Added 1 hour ago
SP
Commercial Account Executive - Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
Note: By applying to the Commercial Account Executive posting, Recruiters and Hiring Managers who support multiple cloud offerings across the organization hiring Commercial Account…
Added 2 hours ago
SL
Security Platform Engineer (SIEM)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…Infrastructure, IT operations, Enterprise Architecture, and application development teams to identify risks to the business and assist in developing security solutions to protect customer…
Added 5 hours ago
IR
Manager, Product Marketing
Info-Tech Research Group
Canada
- Full-time
…time, it expands into product market planning and strategy, account-based marketing programs, sales enablement, and the integrated go-to-market process. We need a strong, experienced…
Added 5 hours ago
KM
Spécialiste de la vente de services et solutions (SSE) (Edmonton)
Konica Minolta Business Solutions Canada
AB · Edmonton, AB
- Full-time
The Services and Solutions Sales Executive (SSE) is the local branch subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business…
Added 8 hours ago
GR
Senior Vice President, Head of Facultative - Canada
Gallagher Re
Toronto, ON
- $512,500 to $562,500 USD / year
- Full-time
Builds and maintains relationships with new and existing reinsurance clients, developing strategies and goals for the development and management of these accounts. Understands client's…
Added 9 hours ago
Q
FY27 Intern - Camera Design Implementation Intern - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…provide real-world experience, technical skills, and professional development opportunities, empowering you to make a meaningful impact and achieve your career goals. Join us for our 2027…
Added 9 hours ago
Q
FY27 Intern - Display Systems Engineering Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…success. To round out your internship, we host professional development workshops, social events, cross-functional speaker sessions, and an executive speaker series. In addition to…
Added 9 hours ago
Q
FY27 Intern - Edge AI and Display Hardware Architecture Development Engineering Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…success. To round out your internship, we host professional development workshops, social events, cross-functional speaker sessions, and an executive speaker series. In addition to…
Added 9 hours ago
M&
Manager, Product Marketing
McLean & Company
Canada
- Full-time
…time, it expands into product market planning and strategy, account-based marketing programs, sales enablement, and the integrated go-to-market process. We need a strong, experienced…
Added 10 hours ago
Client Manager
Encore
Toronto, ON
Account risks are identified early and resolved through strong judgment, collaboration, and timely communication.
Added 10 hours ago
Q
FY27 Intern - Applied AI Engineering Intern (Hardware Systems) - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…success. To round out your internship, we host professional development workshops, social events, cross-functional speaker sessions, and an executive speaker series. In addition to…
Added 10 hours ago
J
Customer Onboarding Specialist
Jobber
AB · Edmonton, AB
- Full-time
…Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience leading the way, we’ve come a long way from our first customer…
Added 10 hours ago
WC
Senior Manager, Supply Chain Management
Walmart Canada
Mississauga, ON
- Full-time
…capacity constraints, develop mitigation activities, and guide executive team members through major decisions, including peak-season and promotional-event capacity planning, coordinating…
Added 11 hours ago
A
Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
Our Therapeutic Specialists develop robust business/account plans to execute brand strategy and tactics in the field, deliver sales performance and effectively build strong customer…
Added 11 hours ago
AC
Manager, Capital Planning
Alimentation Couche-Tard
Laval, QC
- Internship
…combines strong analytical skills with sound business judgment, executive-level communication, and the ability to lead complex cross-functional…
Added 11 hours ago
CC
IT Coordinator & Technical Support Specialist
Carlson Construction Group
North Vancouver, BC
- $75,000 to $80,000 CAD / year
- Full-time
…systems issue, helping onboard a new team member, or supporting executive leadership, you'll play a key role in ensuring technology operates seamlessly across the…
Added 12 hours ago
T
Account Manager II - TDEF
TD
AB
- Full-time
…career within the commercial equipment finance business. As an Account Manager, you will partner with an experienced and knowledgeable Account…
Added 12 hours ago
A
Account Executive, Commercial
Airwallex
Remote, Canada
- $204,000 to $260,000 CAD / year
- Full-time
- Remote
Added 12 hours ago
A
Account Executive, Commercial
Airwallex
Remote, Canada
- $204,000 to $260,000 CAD / year
- Full-time
- Remote
Added 12 hours ago
A
Account Executive, Commercial
Airwallex
Remote, Canada
- $204,000 to $260,000 CAD / year
- Full-time
- Remote
Added 12 hours ago
AB
Data Scientist, Ricochet Anti-Cheat (Call of Duty)
Activision Blizzard
Vancouver, BC
- Other
…analysis, data engineering, experimentation, dashboards, and executive-level…
Added 12 hours ago
O
Sr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite – Products
Oracle
Canada
- Full-time
…technical and functional leadership to engagement teams, influence executive-level decision-making, and resolve complex customer challenges. You will also contribute to business development…
Added 12 hours ago
E
Senior Sales Executive - YUL
Emirates
Montreal, QC
- Full-time
Maintain a minimum average weekly call rate to existing and new customer base based on revenue portfolio and account needs as agreed with the Line Manager. Update the weekly sales plan in…
Added 12 hours ago
P
Associate Director, Compliance
Purpose
Toronto, ON
- Full-time
…This role offers meaningful responsibility and a potential development path toward future Chief Compliance Officer…
Added 12 hours ago
O
Director, Social
OMD
Toronto, ON
- Full-time
Identify and drive new business opportunities and account growth

Jobgether

Senior Engagement Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 20, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Engagement Manager based in Canada.

The Senior Engagement Manager will lead the development and optimization of sophisticated fraud prevention and detection strategies across the customer lifecycle, from application and account onboarding to transaction monitoring. Combining strategic consulting, advanced analytics, and hands-on fraud strategy expertise, you will help financial institutions reduce fraud losses while maintaining seamless customer experiences. You will serve as a trusted advisor to executive stakeholders, translating complex data and risk insights into actionable business strategies. Working across analytics, technology, operations, and client teams, you will oversee the implementation and continuous improvement of fraud rules, models, and decisioning solutions. You will also lead experimentation initiatives, monitor emerging fraud threats, and ensure robust controls, governance, and performance measurement. This is an opportunity to influence high-impact risk management programs while leading multidisciplinary teams in a client-focused, data-driven environment.

Accountabilities

Serve as the primary client contact, building trusted relationships with C-level executives and senior stakeholders while providing strategic guidance on fraud prevention and risk management initiatives.
Design, implement, and continuously optimize fraud detection and prevention strategies across application fraud, account-level fraud, and transaction monitoring.
Analyze fraud trends, customer journeys, and conversion funnels to refine rules and models that balance fraud losses, approval rates, operational efficiency, and customer experience.
Monitor key performance indicators, including fraud detection rates, false-positive rates, manual review volumes, and referral rates, identifying opportunities to improve strategy effectiveness.
Track emerging fraud patterns, including account takeover (ATO), first-party fraud, synthetic identity fraud, and mule or merchant-related fraud, and proactively adapt controls to address evolving threats.
Lead test-and-learn initiatives by designing champion-challenger experiments, measuring performance improvements, and scaling successful strategies across relevant business areas.
Oversee the implementation of fraud decisioning strategies on relevant platforms, ensuring solutions are appropriately configured, documented, auditable, and aligned with governance requirements.
Collaborate with Operations teams to optimize fraud investigation workflows, dispute and chargeback processes, case management procedures, and agent playbooks.
Lead analytical projects from planning through execution, coordinating with offshore teams to ensure effective delivery, clear communication, and alignment with client objectives.
Translate analytical findings into compelling recommendations and presentations that communicate business impact, risk exposure, and strategic opportunities to senior stakeholders.
Guide cross-functional teams in the application of data science, statistical analysis, segmentation, and model-driven decisioning to strengthen fraud controls.
Establish effective performance monitoring and reporting practices to support continuous improvement, operational consistency, and informed decision-making.

Requirements

At least 12 years of professional experience in marketing data science or a closely related analytical discipline, with substantial experience in consulting, solution design, and client management.
Experience working with banks or fintech companies in the unsecured lending sector.
Strong knowledge of fraud prevention and detection strategies across application, account, and transaction lifecycles.
Experience with fraud detection and decisioning platforms, such as Actimize, FICO, or SAS.
Practical expertise in feature engineering using digital, device, behavioral, and other relevant data sources.
Hands-on experience designing fraud rules, applying predictive models, developing customer or transaction segments, and conducting A/B or champion-challenger testing.
Understanding of Know Your Customer (KYC) requirements, identity verification (IDV), dispute and chargeback processes, and fraud control and audit requirements.
Strong analytical and problem-solving capabilities, with the ability to interpret complex datasets, assess strategy performance, and translate findings into measurable business improvements.
Demonstrated leadership and people management skills, including the ability to guide multidisciplinary teams and coordinate delivery across distributed or offshore environments.
Excellent client-facing communication, presentation, and storytelling skills, with the ability to explain technical concepts and strategic recommendations to both technical and executive audiences.
Strong stakeholder management, relationship-building, and collaborative leadership skills, including the ability to influence decisions and build alignment across teams.
Strategic thinking and planning capabilities, with the ability to identify emerging risks, establish priorities, and connect analytical initiatives to broader business objectives.
Familiarity with cloud database solutions, data modeling, data warehouse design, machine learning libraries, and statistical software development.
Ability to manage multiple priorities, lead complex engagements, and deliver high-quality outcomes in a dynamic consulting environment.

Benefits

Strategic leadership opportunity: Lead high-impact fraud prevention initiatives for financial services clients.
Executive stakeholder exposure: Build relationships with senior decision-makers and contribute to strategic risk management discussions.
Complex analytical challenges: Apply data science, fraud analytics, experimentation, and decisioning technologies to evolving business problems.
Cross-functional collaboration: Work with client stakeholders, analytics specialists, technology teams, and operations professionals.
Leadership and team development: Guide analytical delivery teams and collaborate with distributed and offshore colleagues.
Professional growth: Strengthen expertise in fraud strategy, financial services, consulting, and advanced analytical solutions.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead client-facing fraud prevention and detection strategy across application, account, and transaction lifecycles, optimizing rules, models, and decisioning solutions. Guide multidisciplinary teams, experiments, operational improvements, and performance monitoring while translating analytical findings into strategic recommendations for senior stakeholders.

Requirements

Requires at least 12 years of experience in marketing data science or a related analytical discipline, including consulting, solution design, and client management, preferably with banks or fintech companies in unsecured lending. Candidates should bring hands-on fraud analytics and decisioning expertise, strong leadership and communication skills, and familiarity with relevant platforms, data technologies, and governance requirements.

Skills

Fraud Prevention and Detection
Fraud Strategy
Data Science
Fraud Analytics
Predictive Modeling
Feature Engineering
A/B Testing
Champion-Challenger Testing
Decisioning Platforms
Statistical Analysis
Client Management
Executive Communication
Stakeholder Management
Team Leadership
KYC and Identity Verification
Dispute and Chargeback Processes

Benefits

Strategic Leadership Opportunity
Executive Stakeholder Exposure
Complex Analytical Challenges
Cross-Functional Collaboration
Leadership and Team Development
Professional Growth

Visa sponsorship

Not detected in the job text

Keywords

Fraud Prevention
Fraud Detection
Application Fraud
Account-Level Fraud
Transaction Monitoring
Account Takeover
First-Party Fraud
Synthetic Identity Fraud
Mule Fraud
Merchant Fraud
Actimize
FICO
SAS
Feature Engineering
Predictive Models
Customer Segmentation
Champion-Challenger Testing
A/B Testing
KYC
Identity Verification
Disputes
Chargebacks
Fraud Decisioning
Data Science
Statistical Analysis
Machine Learning
Cloud Databases
Data Modeling
Data Warehousing
Governance

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