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Added 4 hours ago
M
RQ11859 - Systems Testing/QA Specialist - Intermediate
Maarut
Toronto, ON
- Contract
against the various components. The tester will work with the testing lead and
Added 7 hours ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Remote, Canada
- $175,000 to $210,000 CAD / year
- Full-time
- Remote
10+ years building and operating cloud-native backend or platform systems
Added 8 hours ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
Lead client interviews with developers, technical leads, project managers, and business owners, asking clear follow-up questions to gather complete and accurate technical information.
Added 10 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Demonstrated expertise in Oracle Integration Cloud (OIC), HDL, reporting (OTBI/BI Publisher), workflow configuration, security administration, and end-to-end business process optimization.
Added 10 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Demonstrated expertise in Oracle Integration Cloud (OIC), HDL, reporting (OTBI/BI Publisher), workflow configuration, security administration, and end-to-end business process optimization.
Added 10 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Demonstrated expertise in Oracle Integration Cloud (OIC), HDL, reporting (OTBI/BI Publisher), workflow configuration, security administration, and end-to-end business process optimization.
Added 10 hours ago
C
Marketing & Communications Specialist
CGT
Kelowna, BC
- $65,000 to $75,000 CAD / year
- Full-time
This position executes marketing and communications initiatives that support dealer development, lead generation, customer engagement, product awareness, and business development. The role…
Added 14 hours ago
OT
Lead Software Developer
Open Text Corporation
Richmond Hill, ON
- Other
We are seeking a highly skilled and passionate Lead UI Developer with a strong focus on Angular development to join our dynamic team. You will collaborate closely with designers, product…
Added 17 hours ago
A
Principal, AI Agent Control & Governance
ATB
Edmonton, AB · Calgary, AB
- Full-time
Enterprise Model & Platform Administration: Lead the operational deployment, lifecycle management, licensing agreements, and core configurations for frontier models (Google Gemini,…
Added 18 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Our client is replacing JD Edwards with Oracle Fusion Cloud ERP across multiple business units. The program rebuilds the enterprise structure, standardizes finance and procurement…
Added 18 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Our client is replacing JD Edwards with Oracle Fusion Cloud ERP across multiple business units. The program rebuilds the enterprise structure, standardizes finance and procurement…
Added 22 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Demonstrated expertise in Oracle Integration Cloud (OIC), HDL, reporting (OTBI/BI Publisher), workflow configuration, security administration, and end-to-end business process optimization.
Added 22 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Demonstrated expertise in Oracle Integration Cloud (OIC), HDL, reporting (OTBI/BI Publisher), workflow configuration, security administration, and end-to-end business process optimization.
Added 22 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Demonstrated expertise in Oracle Integration Cloud (OIC), HDL, reporting (OTBI/BI Publisher), workflow configuration, security administration, and end-to-end business process optimization.
Added 22 hours ago
M
Cloud Solution Architect - AI Apps
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
We are looking for a Cloud Solution Architect (CSA) who is passionate about driving our customers’ application innovation & AI transformation on the Microsoft platform. As part of this…
Added 1 day ago
L
Senior Cybersecurity Analyst - SOC
lululemon
Vancouver, BC
- Full-time
Lead investigations into security incidents escalated from lower-tier SOC analysts.
Added 1 day ago
QM
Azure Applications Architect
Quantum Management Services Ltd.
Toronto, ON
- $135,000 to $140,000 CAD / year
- Full-time
We are seeking an Azure Application Cloud Solutions Architect / Technical Lead to design, develop and implement scalable, cloud-native applications and integration solutions within…
Added 1 day ago
K
Senior Lead, Customer Technology Advisor
Kyndryl
Toronto, ON
- Full-time
Take the lead: Coordinate the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices.
Added 1 day ago
CG
Senior Manager, Cybersecurity Technology Transformation Services
Cyberium Group
Richmond, BC
- Part-time
…initiatives, including Identity and Access Management (IAM), security monitoring and detection capabilities, and the integration of security controls within cloud and hybrid, and DevSecOps…
Added 1 day ago
E
Senior Java Developer - Core/Infra - Elasticsearch
Elastic
Canada
- Full-time
…private information more effectively - Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of…
Added 1 day ago
ES
Senior Systems Architect
Euna Solutions
Oakville, ON
- Full-time
…define the standards, patterns, and technical direction for cloud infrastructure, identity, integration, shared services, and the enterprise systems that tie them together, then stay close…
Added 1 day ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
Lead client interviews with developers, technical leads, project managers, and business owners, asking clear follow-up questions to gather complete and accurate technical information.
Added 1 day ago
M
Cloud Solution Architect - AI Apps
Microsoft
Vancouver, BC
- Full-time
We are looking for a Cloud Solution Architect (CSA) who is passionate about driving our customers’ application innovation & AI transformation on the Microsoft platform. As part of this…
Added 1 day ago
A
Software Architect: AEC Platform Data
Autodesk
Quebec, QC
- Full-time
…produit de Revit, Civil 3D, AutoCAD, Autodesk Construction Cloud et Autodesk…
Added 1 day ago
A
Software Architect: AEC Platform Data
Autodesk
Montreal, QC
- Full-time
…produit de Revit, Civil 3D, AutoCAD, Autodesk Construction Cloud et Autodesk…

Jobgether

Senior Engagement Manager

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 20, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Engagement Manager based in Canada.

The Senior Engagement Manager will lead the development and optimization of sophisticated fraud prevention and detection strategies across the customer lifecycle, from application and account onboarding to transaction monitoring. Combining strategic consulting, advanced analytics, and hands-on fraud strategy expertise, you will help financial institutions reduce fraud losses while maintaining seamless customer experiences. You will serve as a trusted advisor to executive stakeholders, translating complex data and risk insights into actionable business strategies. Working across analytics, technology, operations, and client teams, you will oversee the implementation and continuous improvement of fraud rules, models, and decisioning solutions. You will also lead experimentation initiatives, monitor emerging fraud threats, and ensure robust controls, governance, and performance measurement. This is an opportunity to influence high-impact risk management programs while leading multidisciplinary teams in a client-focused, data-driven environment.

Accountabilities

Serve as the primary client contact, building trusted relationships with C-level executives and senior stakeholders while providing strategic guidance on fraud prevention and risk management initiatives.
Design, implement, and continuously optimize fraud detection and prevention strategies across application fraud, account-level fraud, and transaction monitoring.
Analyze fraud trends, customer journeys, and conversion funnels to refine rules and models that balance fraud losses, approval rates, operational efficiency, and customer experience.
Monitor key performance indicators, including fraud detection rates, false-positive rates, manual review volumes, and referral rates, identifying opportunities to improve strategy effectiveness.
Track emerging fraud patterns, including account takeover (ATO), first-party fraud, synthetic identity fraud, and mule or merchant-related fraud, and proactively adapt controls to address evolving threats.
Lead test-and-learn initiatives by designing champion-challenger experiments, measuring performance improvements, and scaling successful strategies across relevant business areas.
Oversee the implementation of fraud decisioning strategies on relevant platforms, ensuring solutions are appropriately configured, documented, auditable, and aligned with governance requirements.
Collaborate with Operations teams to optimize fraud investigation workflows, dispute and chargeback processes, case management procedures, and agent playbooks.
Lead analytical projects from planning through execution, coordinating with offshore teams to ensure effective delivery, clear communication, and alignment with client objectives.
Translate analytical findings into compelling recommendations and presentations that communicate business impact, risk exposure, and strategic opportunities to senior stakeholders.
Guide cross-functional teams in the application of data science, statistical analysis, segmentation, and model-driven decisioning to strengthen fraud controls.
Establish effective performance monitoring and reporting practices to support continuous improvement, operational consistency, and informed decision-making.

Requirements

At least 12 years of professional experience in marketing data science or a closely related analytical discipline, with substantial experience in consulting, solution design, and client management.
Experience working with banks or fintech companies in the unsecured lending sector.
Strong knowledge of fraud prevention and detection strategies across application, account, and transaction lifecycles.
Experience with fraud detection and decisioning platforms, such as Actimize, FICO, or SAS.
Practical expertise in feature engineering using digital, device, behavioral, and other relevant data sources.
Hands-on experience designing fraud rules, applying predictive models, developing customer or transaction segments, and conducting A/B or champion-challenger testing.
Understanding of Know Your Customer (KYC) requirements, identity verification (IDV), dispute and chargeback processes, and fraud control and audit requirements.
Strong analytical and problem-solving capabilities, with the ability to interpret complex datasets, assess strategy performance, and translate findings into measurable business improvements.
Demonstrated leadership and people management skills, including the ability to guide multidisciplinary teams and coordinate delivery across distributed or offshore environments.
Excellent client-facing communication, presentation, and storytelling skills, with the ability to explain technical concepts and strategic recommendations to both technical and executive audiences.
Strong stakeholder management, relationship-building, and collaborative leadership skills, including the ability to influence decisions and build alignment across teams.
Strategic thinking and planning capabilities, with the ability to identify emerging risks, establish priorities, and connect analytical initiatives to broader business objectives.
Familiarity with cloud database solutions, data modeling, data warehouse design, machine learning libraries, and statistical software development.
Ability to manage multiple priorities, lead complex engagements, and deliver high-quality outcomes in a dynamic consulting environment.

Benefits

Strategic leadership opportunity: Lead high-impact fraud prevention initiatives for financial services clients.
Executive stakeholder exposure: Build relationships with senior decision-makers and contribute to strategic risk management discussions.
Complex analytical challenges: Apply data science, fraud analytics, experimentation, and decisioning technologies to evolving business problems.
Cross-functional collaboration: Work with client stakeholders, analytics specialists, technology teams, and operations professionals.
Leadership and team development: Guide analytical delivery teams and collaborate with distributed and offshore colleagues.
Professional growth: Strengthen expertise in fraud strategy, financial services, consulting, and advanced analytical solutions.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead client-facing fraud prevention and detection strategy across application, account, and transaction lifecycles, optimizing rules, models, and decisioning solutions. Guide multidisciplinary teams, experiments, operational improvements, and performance monitoring while translating analytical findings into strategic recommendations for senior stakeholders.

Requirements

Requires at least 12 years of experience in marketing data science or a related analytical discipline, including consulting, solution design, and client management, preferably with banks or fintech companies in unsecured lending. Candidates should bring hands-on fraud analytics and decisioning expertise, strong leadership and communication skills, and familiarity with relevant platforms, data technologies, and governance requirements.

Skills

Fraud Prevention and Detection
Fraud Strategy
Data Science
Fraud Analytics
Predictive Modeling
Feature Engineering
A/B Testing
Champion-Challenger Testing
Decisioning Platforms
Statistical Analysis
Client Management
Executive Communication
Stakeholder Management
Team Leadership
KYC and Identity Verification
Dispute and Chargeback Processes

Benefits

Strategic Leadership Opportunity
Executive Stakeholder Exposure
Complex Analytical Challenges
Cross-Functional Collaboration
Leadership and Team Development
Professional Growth

Visa sponsorship

Not detected in the job text

Keywords

Fraud Prevention
Fraud Detection
Application Fraud
Account-Level Fraud
Transaction Monitoring
Account Takeover
First-Party Fraud
Synthetic Identity Fraud
Mule Fraud
Merchant Fraud
Actimize
FICO
SAS
Feature Engineering
Predictive Models
Customer Segmentation
Champion-Challenger Testing
A/B Testing
KYC
Identity Verification
Disputes
Chargebacks
Fraud Decisioning
Data Science
Statistical Analysis
Machine Learning
Cloud Databases
Data Modeling
Data Warehousing
Governance

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