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Added 1 hour ago
TH
Associé(e), plomberie/électricité (temps plein)
The Home Depot
Canada
- Full-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 2 hours ago
CC
Retail Shift Leader
Canna Cabana
Fort Saskatchewan, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 3 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 3 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 3 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 4 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Added 4 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
Added 4 hours ago
WC
(CAN) Cashier
Walmart Canada
Burnaby, BC
- Full-time
Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
Added 4 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Surrey, BC
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 4 hours ago
B
Versatile Technologist (Versatile Technologist-General)
Boeing
Winnipeg, MB · CAN - Winnipeg, Canada
- Full-time
Boeing Canada Winnipeg is seeking Network Administrator, reporting to the Senior Information Technology Manager, working out of the Winnipeg, Manitoba, Canada office.
Added 4 hours ago
L
Software Development Manager
LawDepot
Remote, Canada
- Full-time
- Remote
LawDepot is looking to recruit a Software Development Manager to lead the teams responsible for our contract platform and internal content management system (CMS) editor experience. This…
Added 4 hours ago
Production Supervisor
Select Finishing
Windsor, ON
Added 4 hours ago
W
(CAN) Asset Protection Associate
Walmart
Surrey, BC
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 5 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Pay attention to store security, by monitoring activity within the store.
Added 7 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the…
Added 8 hours ago
Production Mechanical Technician
Apotex
Brantford, ON
Work closely with Manager & Specialist Maintenance, to ensure adequate level of resource and help coordinate maintenance activities.
Added 8 hours ago
TH
Plumbing and Electrical Sales Associate Part Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 8 hours ago
TH
Sales Associate Part-Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 8 hours ago
TH
Head Cashier Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Added 8 hours ago
BC
Quality Assurance Technician
Brockmann Chocolate Inc.
Delta, BC
- Full-time
Accurately document quality data and communicate findings to the QA Manager and production team.
Added 8 hours ago
W
(CAN) Cashier
Walmart
Burnaby, BC
- Part-time
6. Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
Added 9 hours ago
LA
Maintenance Coordinator
Longboard Architectural Products
Abbotsford, BC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Coordinator keeps our maintenance team supplied, organized, and ready to work. You'll manage spare parts and purchasing, keep our…
Added 9 hours ago
FH
Climate Change and Planetary Health Lead
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Reporting to the Manager Environmental Health Services, the Climate Change and Planetary Health Lead provides subject matter expertise, project management, and strategic leadership on…
Added 9 hours ago
K
Project Manager, Audit Quality
KPMG
Oakville, ON · Toronto, ON · Vaughan, ON · ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…

Jobgether

Senior Engagement Manager

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 20, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Engagement Manager based in Canada.

The Senior Engagement Manager will lead the development and optimization of sophisticated fraud prevention and detection strategies across the customer lifecycle, from application and account onboarding to transaction monitoring. Combining strategic consulting, advanced analytics, and hands-on fraud strategy expertise, you will help financial institutions reduce fraud losses while maintaining seamless customer experiences. You will serve as a trusted advisor to executive stakeholders, translating complex data and risk insights into actionable business strategies. Working across analytics, technology, operations, and client teams, you will oversee the implementation and continuous improvement of fraud rules, models, and decisioning solutions. You will also lead experimentation initiatives, monitor emerging fraud threats, and ensure robust controls, governance, and performance measurement. This is an opportunity to influence high-impact risk management programs while leading multidisciplinary teams in a client-focused, data-driven environment.

Accountabilities

Serve as the primary client contact, building trusted relationships with C-level executives and senior stakeholders while providing strategic guidance on fraud prevention and risk management initiatives.
Design, implement, and continuously optimize fraud detection and prevention strategies across application fraud, account-level fraud, and transaction monitoring.
Analyze fraud trends, customer journeys, and conversion funnels to refine rules and models that balance fraud losses, approval rates, operational efficiency, and customer experience.
Monitor key performance indicators, including fraud detection rates, false-positive rates, manual review volumes, and referral rates, identifying opportunities to improve strategy effectiveness.
Track emerging fraud patterns, including account takeover (ATO), first-party fraud, synthetic identity fraud, and mule or merchant-related fraud, and proactively adapt controls to address evolving threats.
Lead test-and-learn initiatives by designing champion-challenger experiments, measuring performance improvements, and scaling successful strategies across relevant business areas.
Oversee the implementation of fraud decisioning strategies on relevant platforms, ensuring solutions are appropriately configured, documented, auditable, and aligned with governance requirements.
Collaborate with Operations teams to optimize fraud investigation workflows, dispute and chargeback processes, case management procedures, and agent playbooks.
Lead analytical projects from planning through execution, coordinating with offshore teams to ensure effective delivery, clear communication, and alignment with client objectives.
Translate analytical findings into compelling recommendations and presentations that communicate business impact, risk exposure, and strategic opportunities to senior stakeholders.
Guide cross-functional teams in the application of data science, statistical analysis, segmentation, and model-driven decisioning to strengthen fraud controls.
Establish effective performance monitoring and reporting practices to support continuous improvement, operational consistency, and informed decision-making.

Requirements

At least 12 years of professional experience in marketing data science or a closely related analytical discipline, with substantial experience in consulting, solution design, and client management.
Experience working with banks or fintech companies in the unsecured lending sector.
Strong knowledge of fraud prevention and detection strategies across application, account, and transaction lifecycles.
Experience with fraud detection and decisioning platforms, such as Actimize, FICO, or SAS.
Practical expertise in feature engineering using digital, device, behavioral, and other relevant data sources.
Hands-on experience designing fraud rules, applying predictive models, developing customer or transaction segments, and conducting A/B or champion-challenger testing.
Understanding of Know Your Customer (KYC) requirements, identity verification (IDV), dispute and chargeback processes, and fraud control and audit requirements.
Strong analytical and problem-solving capabilities, with the ability to interpret complex datasets, assess strategy performance, and translate findings into measurable business improvements.
Demonstrated leadership and people management skills, including the ability to guide multidisciplinary teams and coordinate delivery across distributed or offshore environments.
Excellent client-facing communication, presentation, and storytelling skills, with the ability to explain technical concepts and strategic recommendations to both technical and executive audiences.
Strong stakeholder management, relationship-building, and collaborative leadership skills, including the ability to influence decisions and build alignment across teams.
Strategic thinking and planning capabilities, with the ability to identify emerging risks, establish priorities, and connect analytical initiatives to broader business objectives.
Familiarity with cloud database solutions, data modeling, data warehouse design, machine learning libraries, and statistical software development.
Ability to manage multiple priorities, lead complex engagements, and deliver high-quality outcomes in a dynamic consulting environment.

Benefits

Strategic leadership opportunity: Lead high-impact fraud prevention initiatives for financial services clients.
Executive stakeholder exposure: Build relationships with senior decision-makers and contribute to strategic risk management discussions.
Complex analytical challenges: Apply data science, fraud analytics, experimentation, and decisioning technologies to evolving business problems.
Cross-functional collaboration: Work with client stakeholders, analytics specialists, technology teams, and operations professionals.
Leadership and team development: Guide analytical delivery teams and collaborate with distributed and offshore colleagues.
Professional growth: Strengthen expertise in fraud strategy, financial services, consulting, and advanced analytical solutions.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead client-facing fraud prevention and detection strategy across application, account, and transaction lifecycles, optimizing rules, models, and decisioning solutions. Guide multidisciplinary teams, experiments, operational improvements, and performance monitoring while translating analytical findings into strategic recommendations for senior stakeholders.

Requirements

Requires at least 12 years of experience in marketing data science or a related analytical discipline, including consulting, solution design, and client management, preferably with banks or fintech companies in unsecured lending. Candidates should bring hands-on fraud analytics and decisioning expertise, strong leadership and communication skills, and familiarity with relevant platforms, data technologies, and governance requirements.

Skills

Fraud Prevention and Detection
Fraud Strategy
Data Science
Fraud Analytics
Predictive Modeling
Feature Engineering
A/B Testing
Champion-Challenger Testing
Decisioning Platforms
Statistical Analysis
Client Management
Executive Communication
Stakeholder Management
Team Leadership
KYC and Identity Verification
Dispute and Chargeback Processes

Benefits

Strategic Leadership Opportunity
Executive Stakeholder Exposure
Complex Analytical Challenges
Cross-Functional Collaboration
Leadership and Team Development
Professional Growth

Visa sponsorship

Not detected in the job text

Keywords

Fraud Prevention
Fraud Detection
Application Fraud
Account-Level Fraud
Transaction Monitoring
Account Takeover
First-Party Fraud
Synthetic Identity Fraud
Mule Fraud
Merchant Fraud
Actimize
FICO
SAS
Feature Engineering
Predictive Models
Customer Segmentation
Champion-Challenger Testing
A/B Testing
KYC
Identity Verification
Disputes
Chargebacks
Fraud Decisioning
Data Science
Statistical Analysis
Machine Learning
Cloud Databases
Data Modeling
Data Warehousing
Governance

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