Jobs in Canada

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Added 26 mins ago
BC
Proposal Specialist - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Experience with content management and collaboration tools such as SharePoint, CRM and Microsoft Teams
Added 38 mins ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Ensure all patient and stakeholder interactions are documented in the CRM with accuracy, completeness, and timeliness
Added 38 mins ago
SD
Specialist, Virtual Card Services
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Familiarity with CRM platforms (SalesForce, Siebel, PatientConnect, etc.) and Business Intelligence Platforms (Qlik, Tableau, etc.) is a strong asset
Added 54 mins ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Added 54 mins ago
CC
Business Development Manager
Carlson Construction Ltd.
AB · Edmonton, AB
- Full-time
Manage CRM system to track pipeline and client interactions
Added 1 hour ago
OF
Corporate Development Representative - Advisor Acquisition & Growth
Optimize Financial Group
Toronto, ON
- Full-time
Maintain Pipeline Momentum: Drive candidate opportunities through the recruitment pipeline with structured follow-up, maintaining accurate CRM tracking and onboarding timelines.
Added 3 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Analyzing CRM data, service requests, customer feedback, response times, repeat contacts and emerging trends;
Added 4 hours ago
PR
Provincial Manager, Atlantics
Pernod Ricard
NS
- Full-time
…strategy, budget management, and activity calendar. Utilize CRM tools to track and report progress on sales…
Added 4 hours ago
AI
Account Executive (Entry Level)
Avantier Inc.
Toronto, ON
- Full-time
Familiarity with CRM tools such as Salesforce
Added 5 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 5 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 5 hours ago
SG
Gestionnaire principal du développement des affaires / Senior Business Development Manager
Surgmed Group
Montreal, QC
- Full-time
Maîtrise des systèmes CRM, des outils de suivi des ventes et de l’analyse de données pour la prise de décision.
Added 6 hours ago
BV
Publisher
Best Version Media
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Proficiency with common office and collaboration software; familiarity with CRM systems is an asset.
Added 7 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 7 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 7 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 7 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 7 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 7 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 7 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 7 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 7 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 7 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 10 hours ago
K
Senior Consultant - Agentic developer
KPMG
Montreal, QC
- Full-time
Integrate agents and copilots with enterprise applications, data sources, APIs, collaboration platforms, document management systems, CRM, ERP, and cloud environments.
Added 10 hours ago
GG
Regulatory compliance specialist
Groupe GSC
Québec, QC
- From $64,000 CAD / year
- Full-time
- On-site

Jobgether

Senior Solution Consultant

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solution Consultant based in Canada.

This role offers the opportunity to lead strategic customer implementations in a fast-paced SaaS environment. You will translate complex business needs into scalable technical solutions while guiding customers throughout the implementation journey. The position combines consulting, solution design, configuration, integration, testing, and customer enablement. You will work closely with customers and cross-functional teams to deliver successful outcomes and address both expected and unexpected technical challenges. The role also provides opportunities to contribute to sales cycles, shape delivery strategies, and develop proposals and statements of work. Strong technical expertise, communication skills, and a customer-focused mindset will be essential to making a measurable impact.

Accountabilities

Lead strategic implementations for new and existing customers, from requirements gathering and solution design through configuration, integration, testing, and training.
Understand customer business objectives, document user stories, and recommend solutions aligned with industry best practices.
Gather and document functional and technical requirements, develop prototypes, and create user acceptance testing guides.
Design and implement integrations using applications and APIs, including Studio flows, data dips, automations, custom applications, and third-party CRM systems.
Develop customer journey diagrams and implement custom objects, workflows, validation rules, approval processes, triggers, and email alerts.
Track implementation progress with customers, identify risks, and develop mitigation and contingency strategies.
Apply strong technical judgment to resolve complex implementation challenges and identify effective process and technology solutions.
Produce clear and accurate technical documentation throughout the implementation lifecycle.
Collaborate with Product, Support, and other internal teams to ensure timely delivery of feature requests, bug fixes, and support needs.
Participate in sales activities when required by gathering requirements, defining delivery approaches, and contributing to proposals and statements of work.

Requirements

Bachelor's degree in a technical field or significant equivalent professional experience in a technical role.
8+ years of experience in Professional Services or Consulting, or 2+ years in IT application development, software product development, or a similar role within a fast-paced SaaS environment.
Experience with Contact Center or CCaaS products, ideally supported by relevant CCaaS or SaaS certifications.
Strong knowledge of IVR and call-flow development.
Experience with Web Services and REST APIs, including creating and managing integrations.
Familiarity with flowchart and diagramming tools such as Visio or Lucidchart.
Strong consultative skills and the ability to explain technical concepts clearly to audiences with different levels of technical expertise.
Experience managing customer relationships, with strong interpersonal skills and a mature, professional approach.
Excellent verbal and written communication skills, attention to detail, and discretion when working with clients.
A strong problem-solving mindset and the ability to quickly understand and learn new technologies.
Highly organized, self-motivated, and comfortable taking ownership in challenging environments.
Ability to collaborate effectively across functions in a fast-paced, evolving SaaS or startup environment.

Benefits

Opportunity to work on strategic customer implementations within a high-growth technology environment.
Exposure to complex SaaS, CCaaS, API, CRM, and integration projects.
Opportunity to collaborate with cross-functional teams and contribute to customer-facing technology initiatives.
Professional growth through challenging implementation, consulting, and solution-design responsibilities.
Opportunity to participate in both delivery and sales-cycle activities.
Fast-paced and innovative work environment with opportunities to make a meaningful impact.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead customer implementations from requirements gathering and solution design through configuration, integrations, testing, and training, while managing risks and resolving technical challenges. Collaborate with customers and internal teams, document solutions, and contribute to sales activities, delivery strategies, proposals, and statements of work.

Requirements

Requires a technical bachelor's degree or equivalent experience, along with substantial experience in consulting, professional services, or technical roles in a fast-paced SaaS environment. Candidates should bring CCaaS or contact center experience, IVR and call-flow expertise, REST API and web services integration skills, and strong communication, customer relationship, and problem-solving abilities.

Skills

Professional Services Consulting
SaaS Implementations
CCaaS
IVR And Call-Flow Development
REST APIs And Web Services
API Integrations
Solution Design
Requirements Gathering
Configuration
Testing And User Acceptance Testing
CRM Integrations
Technical Documentation
Flowcharting And Diagramming
Problem-Solving
Customer Enablement

Benefits

Professional Growth
Cross-Functional Collaboration
Exposure To Complex SaaS And Integration Projects
High-Growth Technology Environment

Visa sponsorship

Not detected in the job text

Keywords

SaaS
CCaaS
Contact Center
IVR
Call Flows
REST APIs
Web Services
API Integrations
CRM
Studio Flows
Data Dips
Automations
Custom Applications
User Stories
Requirements Gathering
Solution Design
Prototyping
User Acceptance Testing
Customer Journey Diagrams
Custom Objects
Workflows
Validation Rules
Approval Processes
Triggers
Email Alerts
Visio
Lucidchart
Technical Documentation
Statements Of Work
Professional Services

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