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Added 2 mins ago
TI
Software Engineer III
Trane Italia
Montreal, QC
- Full-time
You'll get to build the brains behind smarter buildings. As a Software Developer III, you'll lead the design and development of the backend services that power our Cloud-based Building…
Added 2 mins ago
TI
Sales Development Representative
Trane Italia
Montreal, QC
- Full-time
Added 2 mins ago
TI
Digital Controls Technical Specialist
Trane Italia
Montreal, QC
- Full-time
Lead remote troubleshooting, optimization, and commissioning efforts for IoT devices, HVAC controls, lighting, and refrigeration systems.
Added 2 mins ago
V
Consultant, Client Success
Visa
Toronto, ON
- Full-time
Lead periodic operational reviews with clients and Visa stakeholders.
Added 2 mins ago
TC
Marketing Campaigns Co-op
Trulioo Co-op & Internship
Remote, Canada
- Internship
- Remote
Helping track engagement, including lead scoring and marketing funnel triggers
Added 2 mins ago
SS
Architecte Senior de Solutions (Expérience en Intelligence Artificielle)
Sopra Steria
Montreal, QC
- Full-time
Lead architecture workshops and solution assessments.
Added 2 mins ago
ZT
Cloud Security Engineer - Advanced
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally…
Added 2 mins ago
ZT
Android Framework/Core OS Software Engineer, Senior
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally…
Added 2 mins ago
ZT
Senior Manager, Portfolio Management (Hybrid)
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally…
Added 2 mins ago
ZT
Computer Vision Software Developer, Professional II- Développeur ou Développeuse de Logiciels en Vision par Ordinateur II
Zebra Technologies
Montreal, QC · CAN - Montreal, Canada
- Full-time
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally…
Added 2 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Nelson, BC
- Part-time
Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture
Added 15 mins ago
AC
Manager, Capital Planning
Alimentation Couche-Tard
Laval, QC
- Internship
…judgment, executive-level communication, and the ability to lead complex cross-functional…
Added 15 mins ago
DG
Manager, Business Transformation
Doane Grant Thornton LLP
Toronto, ON
- Full-time
Lead process design and optimization by analyzing workflows, facilitating current- and future-state workshops, identifying root causes, and designing scalable solutions.
Added 15 mins ago
AC
Data Scientist, Commercial Price Modelling
Aviva Canada
Toronto, ON
- Full-time
…times you will wear different hats and be a project manager, developer, modeler and chief communicator of…
Added 15 mins ago
MC
Account Manager - Companion Animal / Gestionnaire de comptes – Animaux de compagnie
Merck Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Motivated to lead their own specific tasks and responsibilities within a team, prioritizing time and effort towards important deliverables and producing high-quality work.
Added 15 mins ago
M
Lead Enterprise Technology Domain Architect, GTCS
Manulife
Toronto, ON
- Full-time
As a Lead Enterprise Technology Domain Architect, you will shape the technology direction for a critical business domain and play a key role in advancing the organization's digital…
Added 15 mins ago
AC
Data Scientist, Commercial Price Modelling
Aviva Canada
Markham, ON
- Full-time
…times you will wear different hats and be a project manager, developer, modeler and chief communicator of…
Added 17 mins ago
Senior Officer, Community Giving (Provincial)
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
…Joining one of Canada's most innovative fundraising teams, you'll lead the expansion of community giving initiatives that strengthen donor engagement, build fundraising capacity, and create…
Added 17 mins ago
Enterprise Architect
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
7+ years of experience in IT architecture, including at least 3 years in an Enterprise Architect or Lead Solution Architect role
Added 17 mins ago
Consultant Technologist
Health Standards Organization
Toronto, ON
Lead and support the delivery of PT programs across disciplines and contribute to the development, review, and implementation of procedures and documentation to support standardization.
Added 17 mins ago
NA
Systems Analyst, Application Development
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…test and document our work. Over the next few years, we'll lead several major integration initiatives as we modernize core systems and launch new digital services for students and…
Added 17 mins ago
P
Director of People & Culture
Portfolio+
Stouffville, ON · Canada - Stouffville, ON
- Full-time
Lead and develop the Portfolio Plus People & Culture team, including direct management of the P&C Generalist, to ensure strong day-to-day execution across the employee lifecycle.
Added 32 mins ago
E
Quality Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
They value diversity and inclusion, understanding that different perspectives lead to innovation. We are committed to sustainable and equitable relationships with Indigenous communities,…
Added 32 mins ago
C
Software Development Manager (Calgary)
Clio
Calgary, AB
- Full-time
…for all Clions. Every people manager at Clio is expected to lead with context, set the pace, and own the outcome - giving their team the clarity to move fast, the authority to decide, and…
Added 32 mins ago
C
Director, Content Creation
CIBC
Toronto, ON
- Full-time
The Director, Content Design, AI & Innovation will lead a team of Senior Managers and Senior Learning Consultants within Learning & Development. You will set the strategic direction for…

Jobgether

Senior Solution Consultant

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solution Consultant based in Canada.

This role offers the opportunity to lead strategic customer implementations in a fast-paced SaaS environment. You will translate complex business needs into scalable technical solutions while guiding customers throughout the implementation journey. The position combines consulting, solution design, configuration, integration, testing, and customer enablement. You will work closely with customers and cross-functional teams to deliver successful outcomes and address both expected and unexpected technical challenges. The role also provides opportunities to contribute to sales cycles, shape delivery strategies, and develop proposals and statements of work. Strong technical expertise, communication skills, and a customer-focused mindset will be essential to making a measurable impact.

Accountabilities

Lead strategic implementations for new and existing customers, from requirements gathering and solution design through configuration, integration, testing, and training.
Understand customer business objectives, document user stories, and recommend solutions aligned with industry best practices.
Gather and document functional and technical requirements, develop prototypes, and create user acceptance testing guides.
Design and implement integrations using applications and APIs, including Studio flows, data dips, automations, custom applications, and third-party CRM systems.
Develop customer journey diagrams and implement custom objects, workflows, validation rules, approval processes, triggers, and email alerts.
Track implementation progress with customers, identify risks, and develop mitigation and contingency strategies.
Apply strong technical judgment to resolve complex implementation challenges and identify effective process and technology solutions.
Produce clear and accurate technical documentation throughout the implementation lifecycle.
Collaborate with Product, Support, and other internal teams to ensure timely delivery of feature requests, bug fixes, and support needs.
Participate in sales activities when required by gathering requirements, defining delivery approaches, and contributing to proposals and statements of work.

Requirements

Bachelor's degree in a technical field or significant equivalent professional experience in a technical role.
8+ years of experience in Professional Services or Consulting, or 2+ years in IT application development, software product development, or a similar role within a fast-paced SaaS environment.
Experience with Contact Center or CCaaS products, ideally supported by relevant CCaaS or SaaS certifications.
Strong knowledge of IVR and call-flow development.
Experience with Web Services and REST APIs, including creating and managing integrations.
Familiarity with flowchart and diagramming tools such as Visio or Lucidchart.
Strong consultative skills and the ability to explain technical concepts clearly to audiences with different levels of technical expertise.
Experience managing customer relationships, with strong interpersonal skills and a mature, professional approach.
Excellent verbal and written communication skills, attention to detail, and discretion when working with clients.
A strong problem-solving mindset and the ability to quickly understand and learn new technologies.
Highly organized, self-motivated, and comfortable taking ownership in challenging environments.
Ability to collaborate effectively across functions in a fast-paced, evolving SaaS or startup environment.

Benefits

Opportunity to work on strategic customer implementations within a high-growth technology environment.
Exposure to complex SaaS, CCaaS, API, CRM, and integration projects.
Opportunity to collaborate with cross-functional teams and contribute to customer-facing technology initiatives.
Professional growth through challenging implementation, consulting, and solution-design responsibilities.
Opportunity to participate in both delivery and sales-cycle activities.
Fast-paced and innovative work environment with opportunities to make a meaningful impact.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead customer implementations from requirements gathering and solution design through configuration, integrations, testing, and training, while managing risks and resolving technical challenges. Collaborate with customers and internal teams, document solutions, and contribute to sales activities, delivery strategies, proposals, and statements of work.

Requirements

Requires a technical bachelor's degree or equivalent experience, along with substantial experience in consulting, professional services, or technical roles in a fast-paced SaaS environment. Candidates should bring CCaaS or contact center experience, IVR and call-flow expertise, REST API and web services integration skills, and strong communication, customer relationship, and problem-solving abilities.

Skills

Professional Services Consulting
SaaS Implementations
CCaaS
IVR And Call-Flow Development
REST APIs And Web Services
API Integrations
Solution Design
Requirements Gathering
Configuration
Testing And User Acceptance Testing
CRM Integrations
Technical Documentation
Flowcharting And Diagramming
Problem-Solving
Customer Enablement

Benefits

Professional Growth
Cross-Functional Collaboration
Exposure To Complex SaaS And Integration Projects
High-Growth Technology Environment

Visa sponsorship

Not detected in the job text

Keywords

SaaS
CCaaS
Contact Center
IVR
Call Flows
REST APIs
Web Services
API Integrations
CRM
Studio Flows
Data Dips
Automations
Custom Applications
User Stories
Requirements Gathering
Solution Design
Prototyping
User Acceptance Testing
Customer Journey Diagrams
Custom Objects
Workflows
Validation Rules
Approval Processes
Triggers
Email Alerts
Visio
Lucidchart
Technical Documentation
Statements Of Work
Professional Services

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