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Added 2 mins ago
PG
SAP FICO Consultant
Pacer Group
AB · Edmonton, AB
- $100,000 to $105,000 CAD / year
- Full-time
We are looking for an experienced Senior SAP FICO Consultant with strong expertise in SAP S/4HANA Finance, financial accounting, controlling, and production support. The ideal candidate…
Added 2 mins ago
Y
Senior Full Stack Developer – Cloud & Platform Engineering
Yochana
Calgary, AB
- Full-time
Position Name – Senior Full Stack Developer – Cloud & Platform Engineering
Added 32 mins ago
I
General Manager - GTA
Indigo
Toronto, ON
- $61,500 to $81,500 CAD / year
- Full-time
Manager once Removed (MOR): Senior Vice President, Retail
Added 32 mins ago
HA
Senior Product Manager
Hridayananda Advisory
Toronto, ON
- Full-time
We are looking for a Senior Product Manager with 5-8 years of experience to own and drive a new AI-powered document intelligence product line at company, the leading Claims Intelligence…
Added 32 mins ago
C
Senior Financial Analyst
Confidential
Toronto, ON · Etobicoke, ON
- $100,000 to $115,000 CAD / year
- Full-time
Proven experience in a senior financial analysis role with responsibility for reporting, planning, and performance review.
Added 33 mins ago
PB
Senior SEO Strategist
Powered by search
Remote, Canada
- Full-time
- Remote
If you're equally passionate about driving strategic SEO initiatives and building strong senior client relationships, we want to talk to you.
Added 33 mins ago
RT
Executive Assistant
Raising The Village
Toronto, ON
- Full-time
Coordinate with Board members, senior leaders, funders, government and implementing partners, advisors, and other executive offices.
Added 48 mins ago
Senior Software Developer, Workspace Safety and Security Team, AI/ML GenAI
Google
Waterloo, ON
…mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 1 hour ago
M
Senior Manager of Software Engineering
Morningstar
Toronto, ON
- Full-time
Added 1 hour ago
P
Product Lead
Pontosense
Toronto, ON
- Full-time
Lead the product that home care organizations and partners use to keep older adults safe, at a fast-growing senior care technology company in 24 countries.
Added 1 hour ago
P
Manager, Customer Support
Pontosense
Toronto, ON
- Full-time
Run customer support at a fast-growing senior care technology company, for families and care organizations in 24 countries.
Added 1 hour ago
P
Director of HR
Pontosense
Toronto, ON
- Full-time
Build the people function at a fast-growing senior care technology company with global operations.
Added 1 hour ago
MS
Python Developer
Millennium Software and Staffing Inc
Montreal, QC
- Contract
Added 1 hour ago
AS
Senior Full Stack Developer - Azure
Ardent SoftSol Inc.
Calgary, AB
- Contract
Senior Full Stack Developer Cloud & Platform Engineering
Added 1 hour ago
K
Senior Manager, Transaction Services
KPMG
Vancouver, BC
- Full-time
We are looking for a Senior Manager to join our growing Transaction Services team in Vancouver.
Added 1 hour ago
CG
Copy Editor Senior
Capital Group
Toronto, ON
- Full-time
Added 5 hours ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
As the Senior Technology Manager, Security Engineering & Architecture, you will be a key leader within the Technology organization, responsible for shaping and executing the vision for…
Added 6 hours ago
NA
Charge Nurse - Regional Services
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Deputise for the Senior Charge Nurse and take responsibility for the daily operational management of the ward when required
Added 6 hours ago
NS
Charge Nurse - Regional Services
NHS Scotland
Saskatoon, SK
- Full-time
Deputise for the Senior Charge Nurse and take responsibility for the daily operational management of the ward when required
Added 6 hours ago
CI
Satellite Engineering Student
Calian in Space & Technology
Montreal, QC
- Internship
Added 6 hours ago
NS
Senior Research Nurse - Glasgow Clinical Research Facility (GCRF)
NHS Scotland
Saskatoon, SK
- Contract
…clinical research? NHS Greater Glasgow and Clyde is seeking a Senior Research Nurse to join the Glasgow Clinical Research Facility (GCRF), supporting the delivery of innovative clinical…
Added 6 hours ago
C
Business Development Representative
CYGNVS
Toronto, ON
- Full-time
Comfort and confidence engaging senior stakeholders, including C-level and security leaders (CISOs), by phone, email, and social.
Added 6 hours ago
AI
Senior Quality Assurance Engineer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for a Senior QA Engineer with strong experience in automation testing of mobile and web applications. The ideal candidate should have hands-on experience with Appium, mobile…
Added 6 hours ago
Director of Product
AutoTrader.ca
Toronto, ON
You’ll work closely with Engineering, Design, Data and Commercial teams, as well as senior leaders at some of Canada’s largest financial institutions.
Added 7 hours ago
O
ASIC Design Lead
O-HIVE.AI
Windsor, ON
- Full-time

Jobgether

Senior Solution Consultant

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solution Consultant based in Canada.

This role offers the opportunity to lead strategic customer implementations in a fast-paced SaaS environment. You will translate complex business needs into scalable technical solutions while guiding customers throughout the implementation journey. The position combines consulting, solution design, configuration, integration, testing, and customer enablement. You will work closely with customers and cross-functional teams to deliver successful outcomes and address both expected and unexpected technical challenges. The role also provides opportunities to contribute to sales cycles, shape delivery strategies, and develop proposals and statements of work. Strong technical expertise, communication skills, and a customer-focused mindset will be essential to making a measurable impact.

Accountabilities

Lead strategic implementations for new and existing customers, from requirements gathering and solution design through configuration, integration, testing, and training.
Understand customer business objectives, document user stories, and recommend solutions aligned with industry best practices.
Gather and document functional and technical requirements, develop prototypes, and create user acceptance testing guides.
Design and implement integrations using applications and APIs, including Studio flows, data dips, automations, custom applications, and third-party CRM systems.
Develop customer journey diagrams and implement custom objects, workflows, validation rules, approval processes, triggers, and email alerts.
Track implementation progress with customers, identify risks, and develop mitigation and contingency strategies.
Apply strong technical judgment to resolve complex implementation challenges and identify effective process and technology solutions.
Produce clear and accurate technical documentation throughout the implementation lifecycle.
Collaborate with Product, Support, and other internal teams to ensure timely delivery of feature requests, bug fixes, and support needs.
Participate in sales activities when required by gathering requirements, defining delivery approaches, and contributing to proposals and statements of work.

Requirements

Bachelor's degree in a technical field or significant equivalent professional experience in a technical role.
8+ years of experience in Professional Services or Consulting, or 2+ years in IT application development, software product development, or a similar role within a fast-paced SaaS environment.
Experience with Contact Center or CCaaS products, ideally supported by relevant CCaaS or SaaS certifications.
Strong knowledge of IVR and call-flow development.
Experience with Web Services and REST APIs, including creating and managing integrations.
Familiarity with flowchart and diagramming tools such as Visio or Lucidchart.
Strong consultative skills and the ability to explain technical concepts clearly to audiences with different levels of technical expertise.
Experience managing customer relationships, with strong interpersonal skills and a mature, professional approach.
Excellent verbal and written communication skills, attention to detail, and discretion when working with clients.
A strong problem-solving mindset and the ability to quickly understand and learn new technologies.
Highly organized, self-motivated, and comfortable taking ownership in challenging environments.
Ability to collaborate effectively across functions in a fast-paced, evolving SaaS or startup environment.

Benefits

Opportunity to work on strategic customer implementations within a high-growth technology environment.
Exposure to complex SaaS, CCaaS, API, CRM, and integration projects.
Opportunity to collaborate with cross-functional teams and contribute to customer-facing technology initiatives.
Professional growth through challenging implementation, consulting, and solution-design responsibilities.
Opportunity to participate in both delivery and sales-cycle activities.
Fast-paced and innovative work environment with opportunities to make a meaningful impact.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Lead customer implementations from requirements gathering and solution design through configuration, integrations, testing, and training, while managing risks and resolving technical challenges. Collaborate with customers and internal teams, document solutions, and contribute to sales activities, delivery strategies, proposals, and statements of work.

Requirements

Requires a technical bachelor's degree or equivalent experience, along with substantial experience in consulting, professional services, or technical roles in a fast-paced SaaS environment. Candidates should bring CCaaS or contact center experience, IVR and call-flow expertise, REST API and web services integration skills, and strong communication, customer relationship, and problem-solving abilities.

Skills

Professional Services Consulting
SaaS Implementations
CCaaS
IVR And Call-Flow Development
REST APIs And Web Services
API Integrations
Solution Design
Requirements Gathering
Configuration
Testing And User Acceptance Testing
CRM Integrations
Technical Documentation
Flowcharting And Diagramming
Problem-Solving
Customer Enablement

Benefits

Professional Growth
Cross-Functional Collaboration
Exposure To Complex SaaS And Integration Projects
High-Growth Technology Environment

Visa sponsorship

Not detected in the job text

Keywords

SaaS
CCaaS
Contact Center
IVR
Call Flows
REST APIs
Web Services
API Integrations
CRM
Studio Flows
Data Dips
Automations
Custom Applications
User Stories
Requirements Gathering
Solution Design
Prototyping
User Acceptance Testing
Customer Journey Diagrams
Custom Objects
Workflows
Validation Rules
Approval Processes
Triggers
Email Alerts
Visio
Lucidchart
Technical Documentation
Statements Of Work
Professional Services

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