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Added 9 mins ago
A
Senior Software Developer, Cloud and Platform
Archipelago
Victoria, BC
- Full-time
We are looking to hire a Senior Software Developer, Cloud & Platform in our Victoria office. Healthy fisheries depend on good data, and good data depends on the platform you would be…
Added 9 mins ago
SC
Design Director
Sony Computer Entertainment France SA
Montreal, QC
- Full-time
Manage & Mentor: Direct a team of game designers (Junior to Senior), conducting regular 1-on-1s, providing actionable performance feedback, and actively supporting their professional growth.
Added 9 mins ago
SC
Design Director
Sony Computer Entertainment France SA
Montreal, QC
- Full-time
Diriger et accompagner Encadrer une équipe de concepteur.trice.s de jeux, du niveau junior au niveau senior, en réalisant des rencontres individuelles régulières, en fournissant une…
Added 9 mins ago
GC
Senior Marine Structural Engineer
GEMTEC Consulting Engineers & Scientists Limited
Fredericton, NB
- Full-time
Are you an experienced Marine Structural Engineer looking to progress your career? We're looking for a Senior Marine Structural Engineer to join our growing team. We are open to filling…
Added 9 mins ago
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Senior Java Application Developer – Spring Boot / Angular
Collabera
Toronto, ON
- $60 to $65 CAD / hour
- Contract
The Applications Sr. Developer is a senior dev position responsible for participation in the establishment and implementation of new or revised application requirements front to back. We…
Added 9 mins ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
ON · Ontario, Canada
- Full-time
Monitor relevant market and product developments and share insights with Managers and Senior Managers.
Added 9 mins ago
EI
Senior Human Resources Advisor, Portfolio Companies
Ekagrata Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…or part-time basis. With 15 or more years in HR, including senior roles in entrepreneurial, owner-managed, or small and mid-sized businesses, you will act as the group's senior HR advisor.…
Added 9 mins ago
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Senior Technical Engineer/Officer - Mechanical Engineering
Ontario Power Generation
Oshawa, ON
- Full-time
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Senior Technical Engineer/Officer - Mechanical Engineering.
Added 9 mins ago
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Senior Director, Human Resources (Unionized)
Waterstone Human Capital
Mississauga, ON
- Full-time
This is a newly elevated, senior leadership role created to unify oversight of the field HR function under a single national leader. Reporting to the CHRO and serving as a member of the HR…
Added 9 mins ago
PS
Payroll Manager
Professional Staffing
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
Act as a senior point of contact for payroll-related inquiries and escalations from employees, managers, executives, auditors, government agencies, and other stakeholders.
Added 9 mins ago
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Sr Communications Specialist
Swoon
Toronto, ON
- Contract
Title: Senior Communications Specialist, Technology (12-Month Contract)
Added 10 mins ago
Applied AI Engineer
ContactMonkey
Toronto, ON
You'll work alongside senior engineers, Product, and our Chief Product & Technology Officer (CPTO) to design, prototype, and ship AI-powered capabilities quickly. This role is hands-on and…
Added 10 mins ago
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Senior Software Engineer - AI/ML
Hach
London, ON · Vancouver, BC · CAN - Vancouver - Aquatic Informatics ULC
- $120,000 to $145,000 CAD / year
- Full-time
Reporting to the Director of Engineering & Predictive Analytics, the Senior Software Engineer will contribute to the technical development of Aquatic Informatics' predictive analytics…
Added 10 mins ago
Director, Media and Issues Management
Infrastructure Ontario
Toronto, ON
…on high-profile and sensitive matters. Working closely with senior leadership, ministries, government partners, and stakeholders, the position helps protect and enhance Infrastructure…
Added 10 mins ago
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Relationship Manager Commercial Markets
RBC
Brantford, ON
- Full-time
World-class sales and senior leadership training with countless development opportunities
Added 10 mins ago
MM
Marsh Risk Early Career Program - Full Time - New Grads 2027
Marsh McLennan
Toronto, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
…opportunities, a vibrant community, mentorship programs, exposure to senior leaders, and valuable networking opportunities. Take the first step towards a successful career at Marsh…
Added 10 mins ago
MM
Marsh Risk Early Career Internship Program - Summer 2027
Marsh McLennan
Toronto, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
Join Marsh Risk's Early Career Summer internship, a 16-week experience where interns will work directly with senior advisors and brokers to help clients identify risks to their people,…
Added 10 mins ago
MM
Senior Analyst - IT Support
Marsh McLennan
Toronto, ON · Mississauga, ON · Kitchener, ON
- Full-time
As a Senior Analyst – IT Support (developing professional individual contributor), you will provide onsite and remote support to end users across multiple offices, installing, maintaining,…
Added 10 mins ago
UO
Senior Manager, HR Applications and Support
University of Ottawa
Ottawa, ON
- Full-time
Added 10 mins ago
EA
Junior Full-Stack Software Developer
Effortless Admin Inc.
Edmonton, AB
- Full-time
As a Junior Full-Stack Developer, you'll build features across our platform using React on the front end and C#/.NET on the back end. You'll work side by side with senior developers who…
Added 10 mins ago
T
Manager Pricing Analytics
TD
Toronto, ON · Montreal, QC
- Full-time
Outstanding communication skills with ability to articulate complex technical concepts to varied audiences, from technical teams to senior leadership
Added 10 mins ago
T
Senior Manager, Digital Strategy & Transformation
TD
Toronto, ON
- Full-time
…executive-ready recommendations, and actionable plans that align senior stakeholders and guide…
Added 10 mins ago
T
Business Application Specialist
TD
Toronto, ON
- Full-time
Added 10 mins ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
…foundational .NET, Python, and SQL skills. Working with guidance from senior team members, the successful candidate will contribute to understanding requirements and system designs,…
Added 25 mins ago
C
Senior Business Analyst, Client Communications
CIBC
Toronto, ON
- Full-time
…maintaining compliance with internal controls and procedures. The Senior Business Analyst is a seasoned expert responsible for conducting highly specialized research, and providing analysis…

Jobgether

Senior Solution Consultant

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solution Consultant based in Canada.

This role offers the opportunity to lead strategic customer implementations in a fast-paced SaaS environment. You will translate complex business needs into scalable technical solutions while guiding customers throughout the implementation journey. The position combines consulting, solution design, configuration, integration, testing, and customer enablement. You will work closely with customers and cross-functional teams to deliver successful outcomes and address both expected and unexpected technical challenges. The role also provides opportunities to contribute to sales cycles, shape delivery strategies, and develop proposals and statements of work. Strong technical expertise, communication skills, and a customer-focused mindset will be essential to making a measurable impact.

Accountabilities

Lead strategic implementations for new and existing customers, from requirements gathering and solution design through configuration, integration, testing, and training.
Understand customer business objectives, document user stories, and recommend solutions aligned with industry best practices.
Gather and document functional and technical requirements, develop prototypes, and create user acceptance testing guides.
Design and implement integrations using applications and APIs, including Studio flows, data dips, automations, custom applications, and third-party CRM systems.
Develop customer journey diagrams and implement custom objects, workflows, validation rules, approval processes, triggers, and email alerts.
Track implementation progress with customers, identify risks, and develop mitigation and contingency strategies.
Apply strong technical judgment to resolve complex implementation challenges and identify effective process and technology solutions.
Produce clear and accurate technical documentation throughout the implementation lifecycle.
Collaborate with Product, Support, and other internal teams to ensure timely delivery of feature requests, bug fixes, and support needs.
Participate in sales activities when required by gathering requirements, defining delivery approaches, and contributing to proposals and statements of work.

Requirements

Bachelor's degree in a technical field or significant equivalent professional experience in a technical role.
8+ years of experience in Professional Services or Consulting, or 2+ years in IT application development, software product development, or a similar role within a fast-paced SaaS environment.
Experience with Contact Center or CCaaS products, ideally supported by relevant CCaaS or SaaS certifications.
Strong knowledge of IVR and call-flow development.
Experience with Web Services and REST APIs, including creating and managing integrations.
Familiarity with flowchart and diagramming tools such as Visio or Lucidchart.
Strong consultative skills and the ability to explain technical concepts clearly to audiences with different levels of technical expertise.
Experience managing customer relationships, with strong interpersonal skills and a mature, professional approach.
Excellent verbal and written communication skills, attention to detail, and discretion when working with clients.
A strong problem-solving mindset and the ability to quickly understand and learn new technologies.
Highly organized, self-motivated, and comfortable taking ownership in challenging environments.
Ability to collaborate effectively across functions in a fast-paced, evolving SaaS or startup environment.

Benefits

Opportunity to work on strategic customer implementations within a high-growth technology environment.
Exposure to complex SaaS, CCaaS, API, CRM, and integration projects.
Opportunity to collaborate with cross-functional teams and contribute to customer-facing technology initiatives.
Professional growth through challenging implementation, consulting, and solution-design responsibilities.
Opportunity to participate in both delivery and sales-cycle activities.
Fast-paced and innovative work environment with opportunities to make a meaningful impact.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Lead customer implementations from requirements gathering and solution design through configuration, integrations, testing, and training, while managing risks and resolving technical challenges. Collaborate with customers and internal teams, document solutions, and contribute to sales activities, delivery strategies, proposals, and statements of work.

Requirements

Requires a technical bachelor's degree or equivalent experience, along with substantial experience in consulting, professional services, or technical roles in a fast-paced SaaS environment. Candidates should bring CCaaS or contact center experience, IVR and call-flow expertise, REST API and web services integration skills, and strong communication, customer relationship, and problem-solving abilities.

Skills

Professional Services Consulting
SaaS Implementations
CCaaS
IVR And Call-Flow Development
REST APIs And Web Services
API Integrations
Solution Design
Requirements Gathering
Configuration
Testing And User Acceptance Testing
CRM Integrations
Technical Documentation
Flowcharting And Diagramming
Problem-Solving
Customer Enablement

Benefits

Professional Growth
Cross-Functional Collaboration
Exposure To Complex SaaS And Integration Projects
High-Growth Technology Environment

Visa sponsorship

Not detected in the job text

Keywords

SaaS
CCaaS
Contact Center
IVR
Call Flows
REST APIs
Web Services
API Integrations
CRM
Studio Flows
Data Dips
Automations
Custom Applications
User Stories
Requirements Gathering
Solution Design
Prototyping
User Acceptance Testing
Customer Journey Diagrams
Custom Objects
Workflows
Validation Rules
Approval Processes
Triggers
Email Alerts
Visio
Lucidchart
Technical Documentation
Statements Of Work
Professional Services

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