Senior Technical Program Manager
- Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
This contract opportunity is ideal for a technically experienced professional who excels at coordinating complex engineering initiatives and improving delivery processes. You will support engineering leadership by overseeing work across central services, DevOps, and data teams in a real-money gaming environment. Your mission will be to bring clarity, structure, and accountability to engineering operations while ensuring priorities and releases remain aligned. You will combine software engineering expertise with program management, automation, and data-driven reporting to improve how teams collaborate. You will also lead a small team of contract engineers and help establish scalable workflows. By leveraging APIs, dashboards, and AI-powered tools, you will reduce manual coordination and increase visibility across the engineering landscape.
Accountabilities
You will coordinate cross-functional engineering delivery, improve operational efficiency, and ensure teams have clear priorities, ownership, and visibility into progress.
- Manage intake and triage for central services, DevOps, and data teams, determining request ownership, priorities, and delivery timelines.
- Maintain a consolidated view of ongoing initiatives to coordinate parallel work, prevent conflicts, and protect delivery outcomes.
- Track releases and communicate what has shipped, what is rolling out, and what is blocked, providing clear explanations of delivery decisions.
- Identify stalled initiatives, resolve bottlenecks, and proactively address issues that could affect delivery.
- Lead a small team of contract engineers working across central services and data, including setting priorities, conducting one-on-one meetings, and providing performance feedback.
- Automate operational workflows by integrating systems through APIs, connecting tools, and reducing manual status tracking.
- Develop consolidated dashboards that provide visibility into applications, infrastructure, data systems, and release progress, bringing together information from multiple sources.
- Integrate AI tools into engineering workflows to improve productivity, coordination, and decision-making.
- Oversee core delivery practices, including planning, commitments, retrospectives, release ownership, and accountability.
You should bring a strong technical foundation, practical delivery leadership experience, and a proactive approach to automation. The ideal candidate can engage with engineers as a technical peer while keeping projects organized, stakeholders informed, and teams focused on the right priorities.
- Professional software development experience, with a subsequent focus on technical program management or delivery coordination.
- Ability to read code, write scripts, and collaborate effectively with engineering teams; no specific programming language is required.
- Demonstrated ability to automate workflows, call APIs, integrate tools, and build reporting solutions independently.
- Practical experience using AI tools extensively, with sound judgment about their strengths, limitations, and appropriate applications.
- Experience managing delivery or release reporting for a team that ships software regularly.
- Previous experience leading engineers or a small technical team, including setting priorities and supporting team performance.
- Strong prioritization skills and the ability to distinguish genuine urgency from competing demands.
- Excellent written communication skills, with the ability to document decisions and communicate progress clearly.
- A calm, dependable leadership style that encourages early communication and proactive problem-solving.
- Experience with live-service products, real-money gaming, or regulated products.
- Familiarity with mobile release management, including Apple App Store and Google Play processes.
- Experience administering Jira or Confluence.
- Knowledge of incident response and on-call practices.
- Experience with AWS or another cloud platform.
- Contract-based engagement.
- Opportunity to work across central services, DevOps, data, and engineering operations.
- Hands-on ownership of automation, reporting, and delivery improvement initiatives.
- Opportunity to lead a small team of contract engineers.
- Exposure to AI-enabled engineering workflows and a complex, real-money gaming technology environment.
- Compensation, healthcare, paid leave, and other benefits are not specified in the provided job description.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
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More about this job
Responsibilities
Coordinate delivery across central services, DevOps, and data teams by managing intake, priorities, timelines, releases, and delivery risks. Lead a small team of contract engineers and improve engineering operations through API integrations, automation, dashboards, AI tools, and clear delivery practices.
Requirements
Candidates should have professional software development experience followed by technical program management or delivery coordination, with the ability to read code, write scripts, integrate APIs, automate workflows, and build reporting solutions. They should also bring experience with release reporting and leading engineers, strong prioritization and communication skills, and practical judgment in using AI tools.
Skills
- Technical Program Management
- Software Development
- Engineering Delivery Coordination
- Workflow Automation
- API Integration
- Dashboard Development
- AI Tools
- Release Management
- Team Leadership
- Prioritization
- Stakeholder Communication
- Data-Driven Reporting
- Jira
- Confluence
- Incident Response
- Cloud Platforms
Benefits
- Contract-Based Engagement
- Opportunity to Work Across Central Services, DevOps, Data, and Engineering Operations
- Ownership of Automation, Reporting, and Delivery Improvement Initiatives
- Opportunity to Lead a Small Team of Contract Engineers
- Exposure to AI-Enabled Engineering Workflows
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Management & Leadership
- Software
- Engineering
- Data & Analytics
Keywords
- Technical Program Management
- Software Development
- Central Services
- DevOps
- Data Teams
- Real-Money Gaming
- Engineering Operations
- Workflow Automation
- APIs
- Dashboards
- AI Tools
- Delivery Coordination
- Release Management
- Intake and Triage
- Prioritization
- Performance Feedback
- Jira
- Confluence
- Incident Response
- On-Call Practices
- AWS
- Cloud Platforms
- Apple App Store
- Google Play
- Live-Service Products
- Regulated Products
- Retrospectives
- Data-Driven Reporting