Find work in Canada.

332,834 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 49 mins ago
Financial Analyst
Mint Green Group
Pointe-Claire, QC
Full-time
We’re a passionate group of hard-working people, obsessed about sales and service.
Added 50 mins ago
Finance Operations Analyst I
TD
Dieppe, NB
Full-time
…arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of…
Added 1 hour ago
Supervisor - Risk Operations
Jobgether
Canada
Full-time
You will help ensure workflows are completed accurately, efficiently, and within established service and quality standards.
Added 3 hours ago
Senior Systems Analyst, Help Desk Manager & End Point Support
Canadian Standards Association
Toronto, ON
Full-time
Manages the on-site support queue in SolarWinds Service Desk, logging, categorizing, prioritizing, and resolving tickets against defined service level targets.
Added 4 hours ago
Senior Analyst, Sales & Trading
Clarity
Vancouver, BC
$110,000 to $190,000 CAD / year
Full-time
As a Senior Analyst in Sales & Trading, you will be a key member of Clarity’s front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In…
Added 4 hours ago
Analyst, Sales & Trading
Clarity
Vancouver, BC
$90,000 to $150,000 CAD / year
Full-time
As an Analyst, Sales & Trading, you will be a key member of Clarity's front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In this role,…
Added 4 hours ago
Analyst / Sr Analyst, Account Services
Clarity
Vancouver, BC
$85,000 to $125,000 CAD / year
Full-time
As a Customer Service Representative (Analyst/Senior Analyst, Account Services) at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll…
Added 4 hours ago
Pension Benefits Analyst
Toronto Transit Commission Pension Fund Society
Toronto, ON
Contract
The Pension Benefits Analyst is a member of the Member Services team, reporting to the Team Lead, Member Services. They are responsible for providing in-person, virtual and phone customer…
Added 4 hours ago
IT Build Analyst
TD
Toronto, ON · Mississauga, ON
Full-time
…provisioning, administration support of systems, applications) and ensure the service or build support meets or exceeds established standards/service levels, while minimizing operational…
Added 5 hours ago
Head of Product
Fintel Connect
Vancouver, BC
Full-time
Lead the team day to day, covering line management, one to ones, performance reviews and development plans for product managers, product owners and the business analyst, and define the…
Added 5 hours ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
Process master data requests in accordance with data governance policies and guidelines, within the defined service level agreements
Added 6 hours ago
Senior Visualization Professional
Capgemini
Mississauga, ON
- Design and develop enterprise-scale dashboards, scorecards, and self-service reporting solutions.
Added 6 hours ago
Senior Application Analyst
Classic Fire + Life Safety
Toronto, ON
Full-time
The Senior Application Analyst serves as the organization’s primary subject matter expert for a portfolio of business-critical software applications spanning construction project…
Added 7 hours ago
Coordonnateur interventions – Traçabilité / Certificat de conformité électronique et analyste de données SQA / eCofC / Traceability Coordinator & Data Analyst (SQA)
Pratt & Whitney
Longueuil, QC
Full-time
Soutenir les fournisseurs lors de la mise en service initiale des outils SQA disponibles dans le Portail fournisseurs (eCofC et kitting des modules pour l’enregistrement de la…
Added 7 hours ago
Analyst Coordinator
GroupStrength Benefits Direct Inc.
Winnipeg, MB
Full-time
The Analyst Coordinator will support the analyst team in achieving a high level of output, ensuring all information packages are logged and organized. This role will also make sure sold…
Added 7 hours ago
Analyst/Senior Analyst, Customer Operations
Clarity
Vancouver, BC
$85,000 to $125,000 CAD / year
Full-time
As an Analyst/Senior Analyst, Customer Operations at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll work alongside your team to…
Added 7 hours ago
Analyst, Sales & Trading
OnClarity
Vancouver, BC
$90,000 to $150,000 CAD / year
Full-time
As an Analyst, Sales & Trading, you will be a key member of Clarity's front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In this role,…
Added 7 hours ago
Analyst/Senior Analyst, Customer Operations
OnClarity
Vancouver, BC
$85,000 to $125,000 CAD / year
Full-time
As an Analyst/Senior Analyst, Customer Operations at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll work alongside your team to…
Added 7 hours ago
Senior Finance Analyst- Corporate Consolidations
TD
Toronto, ON
Full-time
Proactively assess assigned processes and champion service, productivity, efficiency, automation, and continuous improvement opportunities
Added 7 hours ago
Analystes d'affaires - systèmes d'approvisionnement
Astek
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Régime d’épargne-retraite offert après 3 mois de service
Added 7 hours ago
Manager, Solutions
CanDeal
Toronto, ON
Full-time
Support the end-to-end supplier and bank onboarding to the TPR utility, including outreach, account setup, guidance through the DDQ process, and resolution of queries.
Added 8 hours ago
Workday Analyst
Tilray Brands, Inc.
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
Reporting to the Director, HCM and Compensation, the Workday Analyst will deliver operational and service excellence in regard to HR data and system functions. This role will primarily…
Added 8 hours ago
Analyst / Sr Analyst, Account Services
OnClarity
Vancouver, BC
$85,000 to $125,000 CAD / year
Full-time
As a Customer Service Representative (Analyst/Senior Analyst, Account Services) at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll…
Added 8 hours ago
Senior Analyst, Sales & Trading
OnClarity
Vancouver, BC
$110,000 to $190,000 CAD / year
Full-time
As a Senior Analyst in Sales & Trading, you will be a key member of Clarity’s front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In…
Added 9 hours ago
Corporate Actions & Onboarding - Analyst
SGGG Fund Services Inc.
Toronto, ON
We are seeking a detail-oriented and motivated Analyst, Fund Accounting Onboarding to join our team. Reporting to the Manager, Onboarding, this role supports the onboarding, conversion, and…

Jobgether

Supervisor - Risk Operations

Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Supervisor - Risk Operations based in Canada.

This role oversees the day-to-day performance of frontline teams across operational risk functions in a fast-paced, regulated environment. You will help ensure workflows are completed accurately, efficiently, and within established service and quality standards. The position combines team supervision, quality assurance, escalation management, coaching, and operational improvement. You will monitor key performance indicators, identify control weaknesses, and support consistent adherence to internal procedures and regulatory requirements. The role also provides an opportunity to mentor analysts, strengthen team capabilities, and promote a culture of accountability and continuous improvement. You will collaborate with managers, compliance teams, supervisors, and other departments to resolve issues and improve operational processes. This is a hands-on leadership opportunity for an experienced risk operations professional ready to take on greater responsibility in a structured, KPI-driven environment.

\nAccountabilities:

Oversee daily operations across assigned teams, ensuring activities are completed within established SLAs, quality standards, and procedures.
Allocate and monitor workloads to maintain balanced team performance, productivity, and operational efficiency.
Act as the first escalation point for analyst-level issues, providing guidance and helping resolve operational challenges.
Monitor key operational metrics, including turnaround times, error rates, quality scores, and other relevant KPIs.
Support scheduling, attendance management, and shift coverage when required.
Conduct regular quality checks and peer reviews to verify process compliance, data accuracy, and operational consistency.
Identify recurring errors, control weaknesses, and process gaps and escalate material issues to management.
Maintain accurate and up-to-date process documentation and ensure team members follow applicable policies and procedures.
Support internal audits, control testing, compliance reviews, and other assurance activities.
Provide onboarding support, on-the-job training, mentoring, and ongoing coaching to analysts and new team members.
Identify individual and team skill gaps and recommend targeted training or development initiatives.
Provide constructive feedback and support performance evaluations in partnership with management.
Promote a supportive team environment focused on accountability, learning, operational excellence, and continuous improvement.
Maintain clear and consistent communication between frontline teams and management.
Escalate material risks, incidents, operational issues, or compliance concerns promptly to the appropriate management or Compliance teams.
Participate in operational meetings and provide insights, recommendations, and process improvement opportunities.
Collaborate with other supervisors and cross-functional teams to share best practices and improve operational consistency.
Identify and recommend process improvements that enhance efficiency, accuracy, quality, and employee engagement.
Support system upgrades and process changes by providing operational feedback, participating in testing, and helping teams adopt new workflows.

Requirements

Professional experience in an operational or risk-related role within online gaming or fintech.
Strong working knowledge of at least one key operational risk area, such as KYC, Fraud, AML, Payments, or Responsible Gaming.
Previous experience providing informal leadership, mentoring, coaching, or team coordination.
Previous supervisory or team lead experience in a regulated operational environment is preferred.
Knowledge of the Canadian online gaming market is desirable.
Experience with case management, risk monitoring, or similar operational tools is an asset.
Excellent attention to detail and a strong commitment to accuracy, quality, and compliance.
Strong problem-solving skills and the ability to assess operational issues and determine appropriate escalation paths.
Excellent written and verbal communication skills.
Comfortable working in a structured, KPI-driven environment with clearly defined SLAs and performance expectations.
Highly organized, with the ability to manage competing priorities and maintain operational focus.
Hands-on leadership approach, with the ability to lead by example and support team performance.
Approachable and empathetic interpersonal style, with a genuine interest in employee coaching and development.
Strong integrity, accountability, and commitment to regulatory and internal compliance requirements.
Ability to collaborate effectively with management, Compliance, Operations, and other cross-functional teams.
Adaptability and willingness to support evolving processes, systems, and operational requirements.

Benefits

Competitive compensation and benefits package.
Flexible vacation allowance.
Hybrid or remote working environment.
Opportunity to work in a fast-paced operational environment supported by an established global brand.
Exposure to multiple operational risk functions, including Fraud, Payments, KYC, AML, Enhanced Due Diligence, and Responsible Gaming.
Opportunities to develop leadership, coaching, and operational management skills.
Collaborative environment focused on continuous improvement and employee development.
Inclusive workplace that values diversity, authenticity, and individual contribution.
Opportunity to contribute to process improvements, system changes, and operational excellence initiatives.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply About employer

More about this job

Responsibilities

The Supervisor will oversee daily operations and frontline teams to ensure workflows meet quality and service standards in a regulated environment. They are responsible for monitoring KPIs, managing escalations, coaching analysts, and driving continuous process improvements.

Requirements

Candidates must have professional experience in an operational or risk-related role within online gaming or fintech, along with knowledge of KYC, Fraud, or AML. Previous leadership or team coordination experience is required, with a preference for those with supervisory experience in a regulated environment.

Skills

Team supervision
Operational risk
Quality assurance
Escalation management
Coaching
KYC
Fraud
AML
Payments
Responsible gaming
KPI monitoring
Process improvement
Performance management
Regulatory compliance
Case management

Benefits

Competitive compensation
Flexible vacation allowance
Hybrid or remote working environment
Professional development opportunities
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

Risk Operations
Supervisor
Online Gaming
Fintech
KYC
Fraud
AML
Payments
Responsible Gaming
KPI
SLA
Quality Assurance
Compliance
Case Management
Operational Risk
Team Leadership
Mentoring
Performance Evaluation
Process Improvement
Regulatory Requirements
Data Accuracy
Internal Audit
Control Testing
Workflow Management
Risk Monitoring

Report this job