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Added 2 months ago
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Machine Learning Developer Associate / Développeur(euse) en apprentissage automatique associé(e)
IBM
Calgary, AB
- $91,375 to $129,000 CAD / year
- Full-time
As a Machine Learning Developer Associate, you will have the opportunity to work with industry-leading machine learning technologies on cloud platforms such as IBM Cloud, Microsoft Azure,…
Added 2 months ago
I
AI & Automation Data Scientist Associate / Data Scientist associé(e) en IA et automatisation
IBM
Calgary, AB
- $91,375 to $129,000 CAD / year
- Full-time
As an AI & Automation Data Scientist Associate, you will have the opportunity to work with industry-leading data science, machine learning, and AI technologies on cloud platforms such as…
Added 2 months ago
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Sr. Analyst, Business Systems Analysis
Brookfield
Toronto, ON
- Full-time
Proven expertise in ETL/ELT, data integration concepts with exposure to REST API, Python, Snowflake, SQL Server, XML, JSON, CSV.
Added 2 months ago
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Manager, Business Systems Analysis
Brookfield
Toronto, ON
- Full-time
Proven expertise in ETL/ELT, data integration concepts with exposure to REST API, Python, Snowflake, SQL Server, XML, JSON, CSV.
Added 2 months ago
KC
Hardware Test Engineer - 3+ Month Contract
Kepler Communications Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Our mission is to provide real-time Internet access in space, enabling a new era of data-driven exploration and innovation. With 23 satellites already launched and a next-generation optical…
Added 2 months ago
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Senior Cloud Infrastructure Engineer - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
Bachelor's degree in computer science, Engineering, Information Technology, or a related field, or equivalent practical experience.
Added 2 months ago
C
NPI Optical Test Engineer
Ciena
Ottawa, ON
- $77,500 to $144,500 CAD / year
- Full-time
We are seeking an exceptional candidate who exemplifies a strong technical acumen and a data-driven problem-solving approach. This individual should demonstrate proficiency in…
Added 2 months ago
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Staff Software Engineer
kadence
Toronto, ON
- Full-time
…contributor opportunity with significant influence over architecture, engineering standards, and product…
Added 2 months ago
JG
Data Engineer
J&M Group
Toronto, ON
- Full-time
An experienced Data Engineer with strong expertise in Big Data technologies to design, develop, and support enterprise-scale data platforms. The ideal candidate should possess hands-on…
Added 4 months ago
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Test Coordinator
CGI
Toronto, ON
- Full-time
We are seeking a Test Coordinator / ETL QA Engineering to support enterprise data integration and quality assurance initiatives. The successful candidate will perform ETL testing, data…
Added 5 months ago
C
AWS Solution Architect
CGI
Toronto, ON
- Full-time
Develop architecture blueprints, high-level design documents, and technical roadmaps while providing leadership across infrastructure, application, and data modernization workstreams.
Added 2 months ago
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Stagiaire en recherche, doctorat, été 2027
Google
Montreal, QC
- Internship
…Algorithmic Foundations of Optimization, Quantum Information Science, Data Science, Software Developing, or similar…
Added 2 months ago
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Middle to Senior Python Developer
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Middle to Senior Python Developer based in Canada.
Added 2 months ago
Z
Lead Engineer - Data
ZS
Toronto, ON
- Full-time
The Data Engineering Lead is a senior technical professional responsible for designing, building, and optimizing scalable data architectures and processes to enable efficient data…
Added 2 months ago
AP
Associate Director - Decision Science
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
…role, you will turn sophisticated, de-identified healthcare data into decisions that sharpen field execution, optimize investment, and ultimately reach those who need therapies…
Added 2 months ago
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Technical Support Specialist - Bilingual Portuguese
Jobgether
Canada
- Full-time
Protect the confidentiality and security of customer data and information.
Added 2 months ago
CI
Senior Systems Architect/Embedded Firmware Lead
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for an enthusiastic and self-motivated embedded code developer and system architect to join our embedded design team in Ottawa. This candidate will have the primary task of…
Added 2 months ago
P&
Stage- Hiver 2027- Analyste d'affaires, strategie et developpement des affaires / Internship - Winter 2027 -Business Analyst, Strategy and Business Development
Pratt & Whitney
Longueuil, QC
- Full-time
Le candidat sélectionné aura l’opportunité d’apprendre à utiliser de façon efficace les logiciels suivants: Excel (Pivot Table, Power Query, VBA), R, Python, Power BI.
Added 2 months ago
Z
Technical Consultant II/III
Zafin
Toronto, ON
- Full-time
…management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise…
Added 2 months ago
A
Full Stack Software Developer - Engineered Arts
AppDirect
Montreal, QC
- Full-time
You're a mid-to-senior full stack developer who thrives at the intersection of cloud software and physical systems. You've shipped production features across UI, APIs, and device or edge…
Added 2 months ago
EB
Senior Manager, Model Validation
EQ Bank
Toronto, ON
- Full-time
Assess the appropriateness of the model framework with respect to current or planned use, its assumptions, mathematical implementation, underlying data, and system implementation.
Added 2 months ago
T
Robotics Engineering Technician, Actuator Gear Test, Optimus
Tesla
Langley (District), BC · Langley, BC
- Full-time
The Actuator Design Team is committed to accelerating innovation and rapidly iterating designs. As an Engineering Technician, you will play a critical role in ensuring the efficiency and…
Added 2 months ago
A
Business Intelligence Engineer II, Talent Acquisition Analytics
Amazon
Vancouver, BC
- Full-time
Bachelor's degree or above in business administration, finance, economics, computer science, data science, engineering, or other related field, or 2+ years of Amazon RME (BB/3P) Full Time…
Added 2 months ago
HM
QA Technician - Firmware
Hexagon Mining
Sudbury, ON · Greater Sudbury, ON
- Full-time
…sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public…
Added 2 months ago
SE
Senior DevOps Engineer
Samsung Electronics
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…high-performance systems capable of processing terabytes of data daily. Your mission will be to ensure the reliability, scalability, and performance of our critical systems, directly…

Jobgether

Technical Support Specialist - Bilingual Portuguese

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 7, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist - Bilingual Portuguese based in Canada .

As a Technical Support Specialist, you will provide expert technical assistance to customers, partners, sales representatives, and internal teams across a range of connected transportation technologies. You will troubleshoot complex hardware and software issues involving connected devices, platforms, integrations, connectivity, and configuration. The role combines customer-facing communication with analytical problem-solving and hands-on technical investigation. You will manage support cases from initial contact through resolution while ensuring accurate documentation and a high-quality customer experience. Collaboration with technical teams and partners will be essential when resolving complex issues or escalating critical concerns. This is a fast-paced opportunity for a technology-focused professional who enjoys solving problems and working in a global 24/7 support environment.

Accountabilities

Provide technical support to customers, partners, sales representatives, and internal teams through phone, chat, and email.
Troubleshoot and resolve hardware and software issues involving connectivity, installation, device errors, network communications, and platform-related inquiries.
Provide technical guidance on database setup, user management, rules and reporting, portal configuration, and product implementation.
Support connected devices and integrated technologies, including cameras, keyless systems, and other partner solutions.
Manage support cases from initial contact through resolution, ensuring timely, accurate, and customer-focused outcomes.
Investigate customer complaints and provide effective resolutions, escalating critical or complex concerns to management when necessary.
Collaborate with internal technical departments and external partners to diagnose issues and develop appropriate solutions.
Coordinate device and accessory return and exchange processes with relevant internal teams.
Maintain detailed and accurate documentation of technical issues, investigations, and resolutions.
Protect the confidentiality and security of customer data and information.
Contribute to global strategic initiatives and continuous improvements within the technical support function.
Participate in rotating schedules supporting 24/7 operations, including evenings, overnight shifts, weekends, and holidays.

Requirements

Fluency in English and Portuguese, both written and spoken.
Post-secondary diploma or degree in Engineering, Computer Science, or a related field is highly valued.
1–3 years of experience in customer service or technical support.
1–3 years of experience troubleshooting technical hardware and/or software issues.
Advanced Excel skills, including the ability to create pivot tables and reports.
Working knowledge of programming languages such as SQL, Python, C#, or JavaScript is highly valued.
Familiarity with data warehouses such as Google BigQuery is an advantage.
Technical proficiency with Google Workspace, including Sheets, Docs, and Slides.
Comfortable communicating with customers through telephone, email, and chat.
Strong analytical, troubleshooting, and problem-solving abilities.
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to users with different levels of technical knowledge.
Strong interpersonal and relationship-building skills, with the ability to collaborate effectively across different organizational levels.
Highly organized and capable of managing multiple cases, tasks, and projects simultaneously.
Adaptable and willing to stay current with evolving technologies and changing market demands.
Experience working within a technical or engineering organization is an asset.
Flexibility to work any schedule in a 24/7 support environment, including afternoons, evenings, overnight shifts, weekends, and holidays.

Benefits

Flexible working arrangements supporting both remote and in-person collaboration.
Home office reimbursement program.
Baby bonus and parental leave top-up program.
Competitive medical and dental benefits.
Retirement savings program.
Electric vehicle purchase incentive program.
Online learning and professional networking opportunities.
Opportunities to develop technical expertise in connected transportation, IoT, data, and fleet technology.
Access to a collaborative and inclusive global work environment.
Opportunities to contribute to innovative technology initiatives and strategic projects.
Support for work-life balance through flexible working practices and virtual collaboration tools.
Opportunities for continuous professional and career development.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Provide expert technical support for connected transportation technologies via phone, chat, and email. Troubleshoot complex hardware and software issues while managing support cases from initial contact through resolution.

Requirements

Requires fluency in English and Portuguese with 1-3 years of experience in technical support or customer service. A post-secondary degree in Engineering or Computer Science and proficiency in Excel and programming languages are highly valued.

Skills

Portuguese Fluency
English Fluency
Technical Troubleshooting
Customer Service
SQL
Python
C#
JavaScript
Google BigQuery
Advanced Excel
Google Workspace
Hardware Troubleshooting
Software Troubleshooting
Network Communications
Case Management
Analytical Problem Solving

Benefits

Flexible working arrangements
Home office reimbursement program
Baby bonus and parental leave top-up program
Medical and dental benefits
Retirement savings program
Electric vehicle purchase incentive program
Online learning and professional networking opportunities
Professional and career development

Visa sponsorship

Not detected in the job text

Keywords

Connected Transportation
IoT
Fleet Technology
SQL
Python
C#
JavaScript
Google BigQuery
Google Workspace
Technical Support
Hardware Troubleshooting
Software Troubleshooting
Network Communications
Case Management
Database Setup
User Management
Portal Configuration
Product Implementation
24/7 Support
Customer Experience

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