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Joblinxsapp

Business Analyst

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: Minimum 10+ years of experience as a Business Analyst.
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Overview

The Central Agencies Cluster is seeking an experienced Senior Business Analyst to provide comprehensive I&IT business analysis services and support complex business and technology initiatives.

The successful candidate will work closely with business stakeholders, subject matter experts, and technical teams to identify business needs, gather and document requirements, develop business cases, and recommend effective technology solutions.

The candidate must have strong experience in business process improvement, requirements management, business architecture, system functional requirements, and stakeholder engagement.

Key Responsibilities

Lead business analysis activities to identify business problems, opportunities, and technology requirements.
Engage with business stakeholders and subject matter experts to gather, document, and analyze business requirements.
Develop business strategies, business cases, cost-benefit analyses, and feasibility studies.
Conduct business process re-engineering and recommend cost-effective service delivery improvements.
Facilitate requirements gathering through JAD sessions, stakeholder interviews, workshops, and mockups.
Develop business process models, use cases, data models, and process flow diagrams.
Prepare functional and non-functional requirements and translate business needs into technical specifications.
Develop business analysis policies, procedures, standards, and best practices.
Monitor project progress, resolve issues, and communicate updates to management and stakeholders.
Develop performance measures and requirements traceability matrices.
Prepare presentations, briefing notes, and other project documentation.
Ensure alignment with OPS Unified Project Management Methodology, Enterprise Architecture, and applicable development standards.

Mandatory Requirements

Minimum 10+ years of experience as a Business Analyst.
Demonstrated experience in requirements gathering, analysis, and documentation.
Experience developing business strategies and conducting business process re-engineering.
Strong experience preparing business cases, cost-benefit analyses, and feasibility studies.
Experience with business functional modelling, business event modelling, and business process mapping.
Demonstrated experience with GUI, user interface design, and mockups, preferably using Balsamiq.
Experience with JAD sessions, UML, and CASE tools.
Experience working with Document Management Systems and/or CRM systems.
Experience documenting system functional requirements in collaboration with business and development teams.
Experience developing business cases, screen designs, business process models, Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), and logical architecture artifacts.
Demonstrated experience in Business Architecture.
Excellent analytical, problem-solving, communication, negotiation, and stakeholder management skills.

Technical Skills and Tools

Area

Skills / Tools

Business Analysis

Requirements gathering, requirements documentation

Process Modelling

Business process mapping, functional modelling, event modelling

UI/UX

GUI, screen design, mockups, Balsamiq

Methodologies

JAD, UML, Agile, structured and object-oriented methodologies

CASE Tools

Computer-Aided Software Engineering tools

Enterprise Systems

Document Management Systems, CRM

Architecture

Business Architecture, logical architecture

Risk & Privacy

PIA, TRA

Project Documentation

Business cases, feasibility studies, cost-benefit analysis

Governance

OPS UPMM, Enterprise Architecture, AODA

Desirable Qualifications

Knowledge of Information Management principles, policies, and practices.
Understanding of AODA and accessibility regulations.
Experience translating business and data requirements into technical specifications.
Experience with information retrieval tools and packages.
Experience developing performance measures for business analysis evaluation.
Exposure to enterprise-wide systems and diverse business environments.

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More about this job

Responsibilities

Lead business analysis for complex business and technology initiatives, including identifying needs, gathering requirements, modeling processes, and translating business needs into technical specifications. Develop business cases and process improvements, support project governance and progress monitoring, and communicate recommendations and updates to stakeholders and management.

Requirements

Requires at least 10 years of business analysis experience, including requirements management, business process re-engineering, business architecture, and development of business cases, cost-benefit analyses, and feasibility studies. Candidates should also have experience with process and functional modeling, UI mockups, JAD sessions, UML, CASE tools, document management or CRM systems, and strong analytical and stakeholder management skills.

Skills

Requirements Gathering
Requirements Documentation
Business Process Mapping
Business Process Re-engineering
Business Architecture
Business Case Development
Cost-Benefit Analysis
Feasibility Studies
Stakeholder Engagement
Functional Requirements
JAD Sessions
UML
Balsamiq
Document Management Systems
CRM Systems
Privacy Impact Assessments

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Requirements Gathering
Requirements Management
Business Process Re-engineering
Business Architecture
Business Cases
Cost-Benefit Analysis
Feasibility Studies
Functional Modeling
Business Event Modeling
Business Process Mapping
GUI Design
User Interface Design
Balsamiq
JAD Sessions
UML
CASE Tools
Agile
Document Management Systems
CRM Systems
Privacy Impact Assessment
Threat Risk Assessment
Logical Architecture
Enterprise Architecture
OPS Unified Project Management Methodology
AODA
Requirements Traceability Matrix
Information Management
Performance Measures
Technical Specifications

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