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Added 6 mins ago
FR
Special Order Parts Specialist
Fraserway RV
Abbotsford, BC
- Full-time
Fraserway RV is looking for an organized, detail-oriented Special-Order Parts Specialist to join our Abbotsford team!
Added 6 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 6 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Acton, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
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Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
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Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Windsor, ON
- Part-time
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Beauty Specialist, Hourly Part Time Day
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Stony Plain, AB
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Added 7 mins ago
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Banking Advisor
RBC
Pincher Creek, AB
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 7 mins ago
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Client Advisor
RBC
Saskatoon, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 7 mins ago
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Client Advisor
RBC
Snow Lake, MB
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 7 mins ago
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Client Advisor
RBC
Sudbury, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 21 mins ago
WS
Intake Analyst
Workplace Safety and Insurance Board (WSIB)
Toronto, ON
- Full-time
You will support early resolution by clarifying information, making referrals, escalating matters when appropriate, and helping determine the best next steps in the complaints resolution…
Added 22 mins ago
SP
Police Electronics Specialist 2
Surrey Police Service
Surrey, BC
- $50.9 to $57.67 CAD / hour
- Temporary
Surrey Police Service (SPS) has an exciting opportunity for a temporary full-time Police Electronics Specialist 2 to join the Corporate Services Bureau. Reporting to the Sergeant, PRIME…
Added 52 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 52 mins ago
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Specialist Energy and Data
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Specialist will demonstrate knowledge and experience in design thinking and critical risk assessments, facility data collection and management while learning the…
Added 52 mins ago
H
Specialist
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Saskatoon, SK
- Full-time
Job Description: The Specialist will demonstrate knowledge and experience in design thinking and critical risk assessments while learning the aspects of project management. The Specialist…
Added 52 mins ago
H
Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
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Added 52 mins ago
Co-op/Intern Engineering Student - Automation Specialist, Configuration & Design (May 2027)
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…and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp &…
Added 52 mins ago
Co-op/Intern Computer Science or Engineering Student - Data & Software Specialist (May 2027)
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Added 52 mins ago
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Financial Services Representative (BCGEU) - Burnaby Heights
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- Part-time
…and ensuring smooth, seamless hand-offs when another team or specialist is…
Added 52 mins ago
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ES-U26-59 Employer Engagement Specialist, Integrated Employment Service
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- Full-time
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The Employer Engagement Specialist works in a community-based setting with at risk, correctional or special needs clients as well as business owners, managers, employers and community…
Added 52 mins ago
Senior Specialist Business Continuity
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Support the Chair of the cross functional Emergency Response Team (ERT) to develop and implement plans that communicate and implement plans that anticipate, address, and mitigate the…
Added 52 mins ago
TO
School Bus Driver (Part Time) - Ottawa WEST
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Added 52 mins ago
IG
Senior Application Support Specialist
Insight Global
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- $35 to $40 CAD / hour
- Contract
Insight Global is looking for an Application Support Analyst to join a leading Wealth Management Technology team supporting a portfolio of business-critical applications. This role is ideal…
Added 1 hour ago
M
Intermediate DevOps Engineer
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- Full-time
We are looking for a DevOps Specialist with experience with MLOps to bridge the gap between machine learning development and production engineering. In this role, you will design, build,…

Joblinxsapp

Junior Systems Administrator / Operations Support Specialist

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Overview
We are seeking a motivated and technically capable Junior Systems Administrator / Operations Support Specialist to provide day-to-day systems administration, IT infrastructure support, and operational assistance within a large enterprise IT environment.
The successful candidate will support Windows-based infrastructure, user account administration, server and workstation operations, network connectivity, cloud services, security practices, and IT service management activities.
This role requires someone with strong troubleshooting abilities, a customer-focused approach, and the ability to work collaboratively with technical teams while ensuring timely resolution of incidents and service requests.
The ideal candidate will have hands-on experience providing Level 1 and Level 2 technical support, administering user accounts and access permissions, troubleshooting hardware and software issues, and supporting enterprise IT environments.
Key Responsibilities

Provide day-to-day systems administration and operational support for enterprise IT infrastructure, including servers, workstations, networks, and related services.
Configure and maintain user accounts, user profiles, access permissions, and security settings.
Support Microsoft Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and user account management.
Perform system installations, software upgrades, patch deployments, routine maintenance, and configuration changes.
Troubleshoot hardware, software, network connectivity, and system performance issues using structured diagnostic and problem-solving methodologies.
Monitor system performance, computer workload trends, and infrastructure utilization to help maintain optimal system availability and performance.
Support enterprise infrastructure components, including file servers, print services, virtualization platforms, and endpoint management solutions.
Assist with Microsoft Azure, Microsoft 365, Entra ID (Azure AD), and related cloud-based identity and administration services.
Support backup, recovery, and routine system maintenance activities to ensure operational continuity.
Apply cybersecurity best practices, including account security, patch management, vulnerability remediation, endpoint protection, and access control.
Support network infrastructure and connectivity, including TCP/IP, VPNs, firewalls, and enterprise network troubleshooting.
Utilize IT Service Management (ITSM) platforms such as ServiceNow, Remedy, or similar tools to manage incidents, problems, changes, and service requests.
Perform basic scripting and automation using PowerShell, batch scripting, or similar technologies to improve operational efficiency.
Maintain technical documentation, knowledge articles, operational procedures, and system inventories.
Coordinate with internal technical teams, vendors, and business stakeholders to resolve infrastructure and application-related issues.
Follow established IT operational procedures, security standards, and change management processes.
Provide timely updates to stakeholders and ensure incidents and service requests are resolved within established Service Level Agreements (SLAs).
Participate in scheduled maintenance activities and after-hours operational support when required.

Mandatory Technical Skills and Qualifications
Candidates must demonstrate the following technical knowledge and capabilities:

Knowledge of Microsoft Windows Server administration, including Active Directory, Group Policy, DNS, DHCP, and user account management.

Experience supporting enterprise infrastructure environments, including file servers, print services, virtualization platforms (VMware or Hyper-V), and endpoint management solutions.

Understanding of cloud technologies and administration, preferably Microsoft Azure, Microsoft 365, Entra ID (Azure AD), and related identity management services.

Knowledge of IT Service Management (ITSM) processes, including incident, problem, change, and service request management using ServiceNow, Remedy, or similar platforms.

Ability to troubleshoot hardware, software, network connectivity, and system performance issues using structured diagnostic methodologies.

Understanding of cybersecurity best practices, including account security, patch management, vulnerability remediation, endpoint protection, and access control.

Basic scripting and automation skills using PowerShell, batch scripting, or similar technologies.

Knowledge of networking fundamentals, including TCP/IP, VPNs, firewalls, network troubleshooting, and enterprise connectivity concepts.

Understanding of backup and recovery processes, user access administration, and day-to-day computer systems operations.

Familiarity with one or more operating systems, hardware platforms, information retrieval packages, communications protocols, middleware, and gateways.

Requirements

Required Experience

Experience providing Level 1 and Level 2 technical support within a medium to large enterprise environment.
Experience monitoring, maintaining, and supporting server, workstation, and network infrastructure with minimal supervision.
Demonstrated experience resolving technical incidents and service requests while meeting established SLAs.
Experience performing system administration activities, including user provisioning, access management, software installation, patch deployment, and system maintenance.
Experience working within a structured IT operational environment with documented processes, standards, and change management procedures.
Experience supporting business-critical applications and coordinating issue resolution with technical teams and external vendors.
Experience preparing and maintaining technical documentation, knowledge articles, operational procedures, and system inventories.
Experience with backup and recovery, system operations, and infrastructure maintenance.

Mandatory Communication and Interpersonal Skills

Strong verbal communication skills, with the ability to explain technical concepts and solutions to both technical and non-technical stakeholders.
Demonstrated customer service orientation, with a focus on professionalism, responsiveness, and client satisfaction.
Ability to clearly document incidents, troubleshooting activities, resolutions, and technical procedures.
Strong interpersonal skills and the ability to establish effective working relationships across operational, technical, and business teams.
Ability to prioritize competing requests, provide timely status updates, and manage stakeholder expectations in a fast-paced environment.
Demonstrated ability to work collaboratively within a team while independently managing assigned responsibilities.
Strong analytical, problem-solving, and decision-making skills.

Key Mandatory Requirements – Client's Must-Haves
Candidates must clearly demonstrate the following five capabilities in their resumes:

Technical Troubleshooting: Ability to troubleshoot hardware, software, network connectivity, and system performance issues using structured diagnostic methodologies.

Cybersecurity Knowledge: Understanding of cybersecurity best practices, including account security, patch management, vulnerability remediation, endpoint protection, and access control.

Cloud Technologies: Understanding of cloud technologies and administration, preferably Microsoft Azure, Microsoft 365, Entra ID (Azure AD), and related identity management services.

Strong Verbal Communication: Ability to explain technical concepts and solutions effectively to both technical and non-technical stakeholders.

Customer Service Orientation: Demonstrated commitment to professionalism, responsiveness, and client satisfaction.

Desirable Skills

Experience supporting distributed and networked systems.
Awareness of emerging IT trends, technologies, and infrastructure practices.
Experience with one or more programming or scripting languages.
Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA), related regulations, and accessibility standards.
Experience with VMware or Hyper-V virtualization technologies.
Experience participating in after-hours support, scheduled maintenance, or operational on-call rotations.

Ideal Candidate Profile
The ideal candidate will be a junior-level IT professional with practical experience in enterprise IT support and systems administration. The candidate should possess a solid understanding of Windows infrastructure, cloud technologies, cybersecurity fundamentals, and networking.
We are particularly interested in candidates who are:

Hands-on in troubleshooting hardware, software, server, and network-related issues.
Familiar with Microsoft infrastructure and cloud administration.
Knowledgeable in IT security, user access management, and patching practices.
Customer-oriented with excellent communication and documentation skills.
Comfortable working in a structured enterprise IT environment.
Able to work independently while collaborating effectively with infrastructure and operations teams.

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More about this job

Responsibilities

Provide day-to-day administration and operational support for enterprise servers, workstations, networks, user accounts, and cloud services. Troubleshoot incidents, maintain security and system availability, document procedures, and coordinate service requests and infrastructure issues within established processes and SLAs.

Requirements

Requires Level 1 and Level 2 support experience in an enterprise environment, with practical skills in Windows infrastructure, cloud administration, networking, cybersecurity, system maintenance, and structured troubleshooting. Candidates should also demonstrate strong verbal communication, customer service, documentation, collaboration, and the ability to meet SLAs.

Skills

Technical Troubleshooting
Windows Server Administration
Active Directory
Group Policy
Microsoft Azure
Microsoft 365
Entra ID
Cybersecurity
Network Troubleshooting
PowerShell Scripting
IT Service Management
Virtualization
User Access Management
Backup and Recovery
Customer Service
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Windows Server
Active Directory
Group Policy
DNS
DHCP
Microsoft Azure
Microsoft 365
Entra ID
VMware
Hyper-V
ServiceNow
Remedy
PowerShell
Batch Scripting
TCP/IP
VPN
Firewalls
Endpoint Management
Patch Management
Vulnerability Remediation
Endpoint Protection
Access Control
Backup and Recovery
IT Service Management
Incident Management
Change Management
Service Level Agreements
Technical Documentation
AODA
Enterprise IT Infrastructure

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