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Joblinxsapp

Senior Software Developer – CRM / Dynamics 365 & Power BI

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Experience: 5+ years of experience developing and supporting enterprise applications, including Microsoft Dynamics 365 Customer Engagement (CE).
Posting language: English
Posted: Sep 22, 2026

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Original job description

Senior Software Developer – CRM / Dynamics 365 & Power BI
Position: Software Developer – CRM – Senior
Client: Justice Technology Services (JTS), Ontario Government
Ministry: Ministry of Public and Business Service Delivery and Procurement
Location: 595 Bay Street, Toronto, ON
Work Arrangement: 100% Onsite
Contract: November 3, 2026 – July 29, 2027
Duration: 184 Business Days
Hours: 7.25 hours/day, Monday–Friday, between 8:00 AM and 5:00 PM, excluding breaks
Openings: 1
Maximum Candidate Submissions: 1
Security: CRJMC + Credit Check

Position Overview
Justice Technology Services is seeking a Senior Software Developer – CRM to support the Office of the Public Guardian and Trustee (OPGT) Modernization Program.
The successful candidate will work as part of an integrated support, data, reporting, and development team consisting of internal and vendor resources. The role will focus on implementing configurations, customizations, integrations, technical enhancements, reporting, and data solutions within Microsoft Dynamics 365 Customer Engagement (CE) and related systems.
A significant component of the position involves Power BI reporting and visualization using Dynamics 365 data, including data from Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O).
The candidate will also provide technical troubleshooting, support system/integration/user acceptance testing, participate in deployments and post-go-live stabilization, document technical work, and provide knowledge transfer to Ontario Government staff.

Requirements

Mandatory Requirements
Candidates must demonstrate all three mandatory requirements below:
1. Microsoft Dynamics 365 CE / Enterprise Application Development

5+ years of experience developing and supporting enterprise applications, including Microsoft Dynamics 365 Customer Engagement (CE).
Hands-on experience developing, configuring, customizing, and supporting Dynamics 365 CE solutions in enterprise environments.

2. Power BI

Proven proficiency with Microsoft Power BI, including:

Data modeling
Interactive reports
Interactive dashboards
Advanced Power BI functionality

3. Dynamics 365 CE / F&O Reporting

Proven experience producing reports using data from Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (F&O).

Candidates who cannot demonstrate all three mandatory requirements should not be submitted.
Key Responsibilities
The Senior Software Developer will:

Develop and support enterprise solutions within Microsoft Dynamics 365 Customer Engagement (CE).
Configure, customize, and extend Dynamics 365 CE based on approved technical designs and user requirements.
Translate technical system specifications and user stories into functional, tested solution components.
Troubleshoot and resolve technical issues related to Dynamics 365 CE and supporting systems.
Develop Power BI reports, dashboards, and visualizations based on business and user requirements.
Analyze and interpret complex data sets to identify business performance trends and insights.
Ensure the quality, accuracy, integrity, and reliability of reports and data.
Produce reporting solutions using data from Dynamics 365 CE and F&O.
Support system, integration, and user acceptance testing by resolving defects and validating data accuracy.
Participate in deployment activities and provide technical support during post-go-live stabilization.
Develop and support integrations involving Dynamics 365 and other enterprise data sources.
Contribute to technical documentation and operational knowledge bases.
Provide knowledge transfer to designated Ontario Government staff and team members.
Work collaboratively with developers, solution architects, business analysts, testers, internal teams, and external/vendor resources.
Follow Ontario Government architecture, security, development, technology, and delivery standards.
Complete assigned deliverables and milestones within established timelines.
Identify and communicate technical issues, risks, and material concerns to the Project Manager.
Support ongoing enhancements and refinements beyond the Minimum Viable Product (MVP).

Technical Skills & Experience
Dynamics 365 CE Development
Strong hands-on experience with:

Microsoft Dynamics 365 Customer Engagement (CE)
Dynamics 365 configuration and customization
Forms
Views
Dashboards
Workflows
Business rules
Process automation
Security roles
Data access configurations
Custom components
Plug-ins/extensions
C# / .NET
JavaScript
Microsoft Dataverse
Entity structures and relationships
Data validation and integrity
Dynamics 365 platform extensibility

Candidates should be able to translate approved technical designs and user stories into functional, tested Dynamics 365 solution components while adhering to established architecture, security, and development standards.
Power BI
Strong Power BI experience including:

Data modeling
Interactive report development
Dashboard development
Data visualization
Power Query
DAX
Data gateways
Advanced Power BI functionality
Connecting Power BI to enterprise data sources
Developing reports from Dynamics 365 CE data
Developing reports from Dynamics 365 F&O data
Data accuracy and validation

SQL & Data
Strong experience with:

SQL
Complex SQL queries
Query optimization
Database performance troubleshooting
Indexing
Partitioning
Query execution plans
Data extraction
Data transformation
Data loading
Data validation
Logical and physical data modeling
Relationships and hierarchies
Efficient data storage and retrieval

Data Integration & ETL
Experience with various data integration techniques, including:

Extracting data from databases
API-based data extraction
Flat-file data extraction
Data transformation
Data loading
ETL processes
Data warehouse integration
Azure-based data integration technologies
Azure Synapse or similar ETL/data integration technologies

Data Warehouse / Lakehouse
Experience with:

Developing reports using Data Warehouse / Lakehouse environments
Data warehouse concepts
Data modeling
ETL processes
Data integration
Data governance
Enterprise reporting
Data quality and integrity

Development, DevOps & Collaboration
Experience working within structured enterprise development environments, including:

Azure DevOps
Azure Repos
Version control
CI/CD practices
Build and release pipelines
Automated deployment/testing processes
Technical documentation
Agile/iterative enhancement environments
Cross-functional delivery teams
Collaboration with developers, architects, BAs, testers, internal staff, and vendors
Working within established architecture, coding, security, and technology standards

Evaluation Criteria
Candidates will be assessed across the following areas:
1. Dynamics 365 CE / F&O Development & Reporting – 25 Points
Demonstrated hands-on experience with:

Dynamics 365 CE configuration and customization
Forms, views, dashboards
Workflows, business rules, and automation
Security roles and data access
C#/.NET and JavaScript
Dataverse
Entities and relationships
Data handling and validation
Dynamics 365 extensibility
Translating technical designs/user stories into tested solutions
Reporting from Dynamics 365 CE and F&O

2. Power BI – 25 Points
Demonstrated experience with:

Power BI
Data modeling
Interactive reports
Dashboards
Data gateways
DAX
Power Query
Advanced Power BI functionality

3. Data Integration & Extraction – 20 Points
Experience with:

Data extraction from databases, APIs, and flat files
Data transformation
Data loading
Data warehouse integration
ETL technologies
Azure Synapse
Logical and physical data models
Relationships and hierarchies
Efficient data storage and retrieval

4. Development Practices, Collaboration & Standards – 15 Points
Experience with:

Enterprise development practices
Architecture/coding/security standards
CI/CD
Build and release pipelines
Version control
Azure DevOps
Automated deployment/testing
Cross-functional teams
Vendor/internal collaboration
Iterative development and post-MVP enhancements
Technical documentation
Knowledge sharing and operational sustainability

5. Data Warehouse / Lakehouse – 15 Points
Experience with:

Developing reports in Data Warehouse/Lakehouse environments
Data warehouse principles
Data modeling
ETL
Data integration
Data governance

Nice-to-Have Qualifications

Azure certifications, such as:

Azure Fundamentals
Azure Power BI Data Analyst Associate

Microsoft Dynamics 365 certifications
Additional experience supporting enterprise Dynamics 365 implementations.

Knowledge Transfer
The consultant will be expected to document tasks completed and in progress as part of the PGTIM Support and Data Migration team.
Knowledge transfer will include:

1:1 meetings
Team meetings
Technical documentation
DevOps Wiki
DevOps boards
Ongoing knowledge sharing throughout the project lifecycle

Knowledge recipients: Project Manager and project/team members.
Ideal Candidate Profile
The ideal candidate is a Senior Dynamics 365 CE Developer with strong enterprise application development experience and a demonstrated ability to combine Dynamics 365 CE development, Power BI reporting, SQL, data integration, and data warehouse/lakehouse technologies.
The candidate should be comfortable working in a structured Ontario Government environment, collaborating with internal and vendor teams, troubleshooting production/support issues, implementing enhancements, developing reports, supporting testing and deployments, and documenting solutions for long-term operational sustainability.

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More about this job

Responsibilities

The Senior Software Developer will design, configure, and customize Microsoft Dynamics 365 CE solutions while developing Power BI reports and visualizations. They will also troubleshoot technical issues, support testing, and facilitate knowledge transfer to government staff.

Requirements

Candidates must have 5+ years of experience in Microsoft Dynamics 365 CE enterprise application development. Additionally, proven proficiency in Power BI and experience reporting with data from Dynamics 365 CE and F&O are mandatory.

Skills

Microsoft Dynamics 365 CE
Power BI
C#
.NET
JavaScript
SQL
Data Modeling
ETL
Azure DevOps
Dataverse
Data Visualization
DAX
Power Query
System Integration
Technical Documentation
API

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Customer Engagement
Power BI
Data Modeling
SQL
C#
.NET
JavaScript
Dataverse
ETL
Azure DevOps
Azure Synapse
Data Warehouse
Lakehouse
API
CI/CD
Version Control
Agile
System Integration
Data Visualization
DAX
Power Query
Technical Troubleshooting
Data Governance
Reporting
Business Rules
Process Automation
Security Roles
Data Validation

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