Job Summary
The Enterprise Financial Services Division is seeking an experienced Senior Training Specialist to design, develop, and deliver technical and non-technical training solutions.
The successful candidate will be responsible for creating interactive e-learning courses, modernizing legacy training materials, and developing engaging digital learning experiences using Articulate 360 (Storyline and Rise) and Adobe Captivate Classic.
Candidates should have strong instructional design, e-learning development, accessibility compliance, and stakeholder engagement experience. Previous Ontario Public Service (OPS) or broader public-sector experience is highly desirable.
Key Responsibilities
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Design, develop, and maintain interactive e-learning courses using Articulate 360, including Storyline and Rise.
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Develop and update training materials for technical and non-technical users.
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Convert and redevelop legacy e-learning content created using Adobe Captivate.
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Create interactive learning activities, simulations, assessments, and instructional content.
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Analyze existing training materials and recommend improvements to learner engagement and effectiveness.
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Apply adult learning principles and instructional design best practices.
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Ensure compliance with AODA accessibility requirements.
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Collaborate with subject matter experts, project teams, and business stakeholders to gather training requirements.
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Develop training strategies, course outlines, training plans, job aids, and supporting documentation.
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Deliver training sessions both in person and through online platforms.
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Support LMS publishing, LearnON deployment, quality assurance, accessibility validation, and user acceptance testing.
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Manage multiple training deliverables and ensure timely completion.
Required Technical Skills
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Articulate 360: Extensive hands-on experience with Storyline and Rise.
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Adobe Captivate Classic: Experience developing and maintaining e-learning courses.
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E-learning Development: Interactive courses, simulations, assessments, and learning activities.
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Instructional Design: Adult learning principles and course development.
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AODA: Accessibility standards and compliance.
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LMS: Learning Management Systems and LearnON deployment.
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Training Documentation: Training manuals, job aids, and course materials.
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Presentation Tools: PowerPoint and Adobe tools.
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Screen Capture: Image and screen capture software.
Experience and Skill Set Requirements
Digital Learning Development and Technical Skills
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Strong hands-on experience with Articulate 360, including Storyline and Rise.
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Adobe Captivate Classic experience.
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E-learning course development and modernization.
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Interactive content, simulations, and assessments.
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AODA accessibility compliance.
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LMS and LearnON publishing experience.
Analytical and Instructional Design Skills
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Analyze and improve existing learning content.
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Gather and validate training requirements.
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Apply adult learning principles.
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Identify learning gaps and improve learner engagement.
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Redesign complex learning materials.
Communication and Stakeholder Engagement
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Work with subject matter experts, project teams, and business stakeholders.
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Facilitate content review sessions.
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Prepare project updates and presentations.
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Communicate technical concepts to different audiences.
Project Management and Organizational Skills
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Manage multiple course development projects.
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Meet project deadlines and milestones.
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Support quality assurance, accessibility testing, and UAT.
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Work independently and collaboratively.
Requirements
Mandatory Requirements
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Hands-on experience with Adobe Captivate Classic.
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Hands-on experience with Articulate 360 – Storyline and Rise.
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Demonstrated experience creating and developing e-learning courses using both platforms.
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Portfolio showcasing previously developed e-learning courses and projects.
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Experience developing training documentation and job aids.
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Experience delivering solution training.
Additional Information
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The position is completely onsite at the Toronto office.
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Candidates must be available to work Monday to Friday.
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Shortlisted candidates must complete an assignment before the interview.
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Interviews will be conducted in person.
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Only one candidate can be submitted for this requisition.
