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Added 1 hour ago
FF
Senior Customer Engagement Representative (Senior Business Development Representative)
Forward Financing
Remote, Canada
- Full-time
- Remote
Added 2 hours ago
TS
Apprentice Mechanic
The Seaboard Transport Group
Corunna, ON
- Full-time
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Added 2 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Added 2 hours ago
A
Agentic Commerce AI Engineering Lead
Azoma
ON · Ontario, Canada
- Full-time
Added 2 hours ago
Retail Sales Associate
Fire & Flower Inc.
Mississauga, ON
Added 2 hours ago
Pharmacy Assistant II - FT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fredericton, NB
Added 2 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Added 2 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Added 3 hours ago
L
Software Development Manager
LawDepot
Remote, Canada
- Full-time
- Remote
2+ years of demonstrated experience leading software development teams and supporting developer performance, growth, and delivery
Added 3 hours ago
R|
Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 3 hours ago
FOH Management - Host/Hostess
Northland Properties
Winnipeg, MB
Added 3 hours ago
Front of House - Host/Hostess
Northland Properties
Winnipeg, MB
Added 3 hours ago
Front of House - Host/Hostess
Northland Properties
Winnipeg, MB
Added 3 hours ago
Back of House - Dishwasher
Northland Properties
Edmonton, AB
Added 3 hours ago
Front of House - Bartender
Northland Properties
Sherwood Park, AB
Added 3 hours ago
Site Administrator
Del Property Management
ON
Added 3 hours ago
Back of House - Line Cook
Northland Properties
Edmonton, AB
Added 3 hours ago
Senior Trade Compliance Specialist
CCM Hockey
Montreal, QC
Added 3 hours ago
Back of House - Supervisor
Northland Properties
Calgary, AB
Added 3 hours ago
FOH Management - Assistant Manager
Northland Properties
Sherwood Park, AB
Added 3 hours ago
Back of House - Line Cook
Northland Properties
Winnipeg, MB
Added 3 hours ago
Back of House - Prep Cook
Northland Properties
Winnipeg, MB
Added 3 hours ago
A
Field Representative - Alcoholic Beverages
Acosta
Burlington, ON
- Full-time
Added 3 hours ago
Senior Health & Safety Specialist
R W Tomlinson
Ottawa, ON

Closed listing

Jobright.ai

Customer Success Specialist, Entry Level

Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Archived listing. The details below describe a past opening.

Jobright is an AI-powered job search agent that simplifies the job search process and helps users achieve better job outcomes. The Customer Success Specialist helps customers adopt the product and realize value through onboarding, product education, customer support, engagement tracking, issue escalation, and cross-functional feedback sharing.

Why Join Us

Build real, production AI agents used by real users

High ownership and impact

Work at the intersection of AI, agents, and product

Shape how people experience AI-driven job search

Responsibilities

Guide new customers through onboarding and product setup

Respond to customer questions with clear, timely, and helpful communication

Educate customers on product features, workflows, and best practices

Track customer goals, adoption signals, issues, and follow-up actions

Identify risks and escalate technical or account concerns to the right teams

Capture customer feedback and partner with product, support, and sales teams

Qualification

Required

Strong written and verbal communication with a customer-first mindset

Excellent organization, follow-through, and problem-solving skills

Ability to explain product concepts clearly to different audiences

Comfort learning software tools and managing multiple customer conversations

Ability to work independently and collaborate effectively in a remote environment

Preferred

Internship, part-time, volunteer, or project experience in customer success, support, account management, or hospitality

Familiarity with CRM, help-desk, project management, or collaboration tools

Experience supporting a SaaS, technology, education, or recruiting product

Basic ability to analyze customer usage data and identify trends

About employer

More about this job

Responsibilities

Guide customers through onboarding and product setup, answer questions, and educate them on product features and best practices. Track customer goals, adoption, and issues; escalate concerns and share feedback with product, support, and sales teams.

Requirements

Requires strong customer-first communication, organization, follow-through, problem-solving, and the ability to explain product concepts to different audiences. Candidates should be comfortable learning software tools, managing multiple customer conversations, and working independently and collaboratively; related experience and familiarity with business tools are preferred.

Skills

Written Communication
Verbal Communication
Customer Support
Customer Onboarding
Product Education
Customer Engagement Tracking
Issue Escalation
Problem-Solving
Organization
Follow-Through
Help-Desk Tools
Project Management Tools
Collaboration Tools
Customer Usage Data Analysis
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Onboarding
Product Setup
Product Education
Customer Support
Customer Engagement
Adoption Tracking
Issue Escalation
Customer Feedback
Cross-Functional Collaboration
CRM
Help-Desk Tools
Project Management Tools
Collaboration Tools
SaaS
Software Development
AI Agents
Customer Usage Data
Account Management
Recruiting

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