Find work in Canada.

327,529 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 26 mins ago
Financial Analyst - Mental Health & Addictions
Manufacturing Job Site
Thunder Bay, ON
Full-time
Added 26 mins ago
Production Technician
Manufacturing Job Site
Listowel, ON
Full-time
Added 26 mins ago
Power Plant Engineer, Facilities
Manufacturing Job Site
Guelph, ON
Internship
Added 41 mins ago
Beauty Advisor - Part Time
sephora.com
Brandon, MB
$17.8 to $20.95 CAD / hour
Added 41 mins ago
Seasonal Associate
sephora.com
Calgary, AB
$17 to $20 CAD / hour
Full-time
Added 41 mins ago
Paid Services Beauty Advisor - Part Time
sephora.com
Regina, SK
$17.5 to $20.6 CAD / hour
Added 56 mins ago
Machine Learning Resident - Client: Pratt & Whitney Canada (6 month term)
Amii (Alberta Machine Intelligence Institute)
AB · Edmonton, AB
Full-time
Added 1 hour ago
Manager, Collections
Rogers Bank
Repentigny, QC
Full-time
Added 1 hour ago
CNC Machine Programmer/Operator
Ingersoll Rand
Barrie, ON
Full-time
Added 1 hour ago
Data Scientist, ADE Analytics
Amazon Science
Vancouver, BC
Full-time
Added 1 hour ago
Product Designer
Jobright.ai
Canada
Full-time
Added 1 hour ago
Golang Engineer
Jobright.ai
Canada
Full-time
Added 1 hour ago
Salesforce Developer
Jobright.ai
Canada
Full-time
…accelerates users’ path to better job outcomes. The Salesforce Developer supports Salesforce feature development, configuration, testing, defect investigation, deployments, and…
Added 1 hour ago
Data Analyst, Product Insights - New Grad
Jobright.ai
Canada
Full-time
Added 1 hour ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Added 1 hour ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Added 1 hour ago
DevOps Engineer, New Grad
Jobright.ai
Canada
Full-time
…improving deployment automation, observability, reliability, and developer…
Added 1 hour ago
AI Consultant, Entry Level
Jobright.ai
Canada
Full-time
Added 1 hour ago
Prompt Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Added 1 hour ago
AI Engineer, Agent Product (Full-time/Part-time) (Canada)
Jobright.ai
Canada
Full-time · Part-time
Added 1 hour ago
AI Engineer, Entry Level (Canada)
Jobright.ai
Canada
Full-time
Added 1 hour ago
Data Analyst, Growth Analytics - Entry Level
Jobright.ai
Canada
Full-time
Added 1 hour ago
Senior QE Analyst
Royal Bank of Canada
Halifax, NS
Full-time
Added 1 hour ago
Account Executive - Montreal
VAST Data
Canada
Full-time
Added 1 hour ago
Designer de Produit / Product Designer (E-commerce)
Cloud Imperium Games Montreal
Montreal, QC
Full-time
Founded in 2012 by renowned game developer Chris Roberts, Cloud Imperium Games (CIG) is one of the largest global independent studios, 1,000+ employees, dedicated to delivering…

Jobright.ai

IT Help Desk Technician, Entry Level

Canada

Job type: Full-time
Posting language: English
Posted: Sep 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

Jobright is your personal AI job search agent that transforms the way you do job search from solo, time-consuming efforts to a fast, expert-guided journey, simplifying every job search step and accelerating your route to the best job outcomes. The Entry-Level IT Help Desk Technician will help users resolve technical issues and provide first-line troubleshooting, documenting solutions and collaborating with engineering for deeper investigations.

Why Join Us

Build real, production AI agents used by real users

High ownership and impact

Work at the intersection of AI, agents, and product

Shape how people experience AI-driven job search

Responsibilities

Provide first-line technical support through chat, email, and support tickets

Troubleshoot account, browser, device, login, and product issues

Reproduce reported problems and collect relevant technical details

Guide users through clear, step-by-step solutions

Escalate confirmed bugs and complex issues to engineering teams

Document resolutions and maintain internal knowledge-base articles

Track recurring technical issues and identify improvement opportunities

Follow security, privacy, and data-handling procedures

Qualification

Required

Diploma, degree, certification, or equivalent hands-on experience in IT, Computer Science, or a related area

Understanding of operating systems, browsers, networks, and common software issues

Strong troubleshooting and analytical skills

Ability to explain technical concepts clearly to non-technical users

Strong written and verbal communication skills

Ability to work effectively in a remote environment

Preferred

Previous help desk, technical support, or customer service experience

Familiarity with ticketing systems, remote support tools, or CRM platforms

Basic knowledge of APIs, logs, browser developer tools, or SQL

Relevant certifications such as CompTIA A+ or Google IT Support

Interest in AI products and startup environments

Apply About employer

More about this job

Responsibilities

Provide first-line support through chat, email, and tickets by troubleshooting user and product issues, guiding users through solutions, and documenting resolutions. Reproduce reported problems, escalate confirmed bugs and complex issues to engineering, and identify recurring issues while following security and privacy procedures.

Requirements

Applicants need a diploma, degree, certification, or equivalent hands-on experience in IT, Computer Science, or a related field, along with knowledge of operating systems, browsers, networks, and common software issues. Strong troubleshooting, analytical, and communication skills are required; help desk experience, familiarity with support tools, basic technical knowledge, relevant certifications, and interest in AI products are preferred.

Skills

Technical Support
Troubleshooting
Operating Systems
Browsers
Networking
Analytical Skills
Written Communication
Verbal Communication
Problem Reproduction
Technical Documentation
Ticketing Systems
Remote Support Tools
CRM Platforms
APIs
Browser Developer Tools
SQL

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
First-Line Technical Support
Troubleshooting
Operating Systems
Browsers
Networks
Account Issues
Login Issues
Device Issues
Product Support
Support Tickets
Problem Reproduction
Bug Escalation
Engineering Collaboration
Knowledge Base
Security Procedures
Privacy
Data Handling
Ticketing Systems
Remote Support Tools
CRM Platforms
APIs
Logs
Browser Developer Tools
SQL
CompTIA A+
Google IT Support
AI Products
Customer Service

Report this job