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Added 1 hour ago
IT Technician, Entry Level
Jobright.ai
Canada
Full-time
Basic knowledge of APIs, logs, browser developer tools, or SQL
Added 1 hour ago
Java Engineer
Jobright.ai
Canada
Full-time
Understanding of data structures, HTTP APIs, and basic SQL
Added 1 hour ago
Machine Learning Engineer Intern
Jobright.ai
Canada
Internship
Familiarity with SQL, cloud services, APIs, or data pipelines
Added 2 hours ago
Business Analyst, Entry Level
Jobright.ai
Canada
Full-time
Familiarity with SQL, BI tools, or data-visualization software
Added 2 hours ago
Operations Analyst, Entry Level
Jobright.ai
Canada
Full-time
Familiarity with SQL, BI tools, or data-visualization software
Added 2 hours ago
Full Stack Software Engineer, New Grad
Jobright.ai
Canada
Full-time
Familiarity with SQL and relational databases
Added 3 hours ago
Data Analyst, Business Intelligence - Entry Level
Jobright.ai
Canada
Full-time
Write SQL queries and create reusable analytical datasets
Added 3 hours ago
IT Help Desk Technician, Entry Level
Jobright.ai
Canada
Full-time
Basic knowledge of APIs, logs, browser developer tools, or SQL
Added 3 hours ago
Data Analyst
Syntrace
Toronto, ON
Full-time
- Strong SQL, and experience with Python or a similar language for analysis.
Added 4 hours ago
Product Owner, Data & Integration (12-month contract)
Canada Goose
Toronto, ON
Full-time
Added 6 hours ago
Data Analyst
Wiraa
Canada
Full-time
…environment. The successful candidate will utilize advanced SQL and Python skills to analyze enterprise datasets, support large-scale data projects, and ensure the successful delivery of…
Added 8 hours ago
Senior Agentic AI Developer
CGI
Toronto, ON
Full-time
…(GTO) Canada is seeking a highly skilled Senior Agentic AI Developer to design, develop, and deploy next-generation AI solutions leveraging Large Language Models (LLMs), Generative AI,…
Added 8 hours ago
Manager, Collections
Rogers Bank
Sherwood Park, AB
Full-time
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Added 9 hours ago
Manager, Collections
Rogers Bank
PE · Bloomfield Station, PE
Full-time
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Added 9 hours ago
Manager, Collections
Rogers Bank
Charlottetown, PE
Full-time
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Added 9 hours ago
Manager, Collections
Rogers Bank
Kincardine, ON
Full-time
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Added 9 hours ago
Manager, Collections
Rogers Bank
Dartmouth, NS
Full-time
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Added 9 hours ago
Microsoft Power Platform & GenAI Developer
N2P Systems
Montreal, QC
$120,000 to $150,000 CAD / year
Full-time
We are seeking a highly skilled Microsoft Power Platform & GenAI Developer to build intelligent business applications, automate enterprise workflows, and develop AI-powered solutions. The…
Added 11 hours ago
Junior Full-Stack Software Developer
Effortless Admin Inc.
Edmonton, AB
Full-time
As a Junior Full-Stack Software Developer at Effortless Admin, you'll contribute to building and enhancing our sophisticated benefits administration platform. You'll work alongside…
Added 13 hours ago
Software Development Manager
EBlock Inc.
Canada
$160,000 to $180,000 CAD / year
Full-time
Deep and current experience with Java and Spring Boot, and strong SQL skills. This is where your own contribution will land, so it is a hard requirement rather than a preference.
Added 14 hours ago
SR Database developer( Azure and SSIS)
Cognizant
Halifax, NS
Full-time
We are seeking an experienced Senior SQL Server / SSIS ETL Developer with expertise in designing, developing, and supporting enterprise data warehouse and business intelligence solutions.…
Added 16 hours ago
Machine Learning Resident - Client: Pratt & Whitney Canada (6 month term)
Amii (Alberta Machine Intelligence Institute)
AB · Edmonton, AB
Full-time
Added 16 hours ago
Java Developer
Vareli Trexim Private Limited
NB · Chiasson Office, NB
Full-time
MySQL, SQL [Knowledge of Stored Procedure preferred]
Added 16 hours ago
Manager, Collections
Rogers Bank
Repentigny, QC
Full-time
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Added 16 hours ago
Data Scientist, ADE Analytics
Amazon Science
Vancouver, BC
Full-time
Acquire data by building the necessary SQL / ETL queries

Jobright.ai

IT Technician, Entry Level

Canada

Job type: Full-time
Posting language: English
Posted: Sep 27, 2026

Apply About employer

Applications open in a new tab.

Original job description

Jobright is your personal AI job search agent that transforms the way you do job search from solo, time-consuming efforts to a fast, expert-guided journey, simplifying every job search step and accelerating your route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and collaborate with engineering for more complex problems.

Why Join Us

Build real, production AI agents used by real users

High ownership and impact

Work at the intersection of AI, agents, and product

Shape how people experience AI-driven job search

Responsibilities

Provide first-line technical support through chat, email, and support tickets

Troubleshoot account, browser, device, login, and product issues

Reproduce reported problems and collect relevant technical details

Guide users through clear, step-by-step solutions

Escalate confirmed bugs and complex issues to engineering teams

Document resolutions and maintain internal knowledge-base articles

Track recurring technical issues and identify improvement opportunities

Follow security, privacy, and data-handling procedures

Qualification

Required

Diploma, degree, certification, or equivalent hands-on experience in IT, Computer Science, or a related area

Understanding of operating systems, browsers, networks, and common software issues

Strong troubleshooting and analytical skills

Ability to explain technical concepts clearly to non-technical users

Strong written and verbal communication skills

Ability to work effectively in a remote environment

Preferred

Previous help desk, technical support, or customer service experience

Familiarity with ticketing systems, remote support tools, or CRM platforms

Basic knowledge of APIs, logs, browser developer tools, or SQL

Relevant certifications such as CompTIA A+ or Google IT Support

Interest in AI products and startup environments

Apply About employer

More about this job

Responsibilities

Provide first-line support through chat, email, and tickets by troubleshooting user account, browser, device, login, and product issues, and guiding users through solutions. Reproduce and document problems, escalate bugs to engineering, maintain knowledge-base articles, identify recurring issues, and follow security and privacy procedures.

Requirements

Requires a diploma, degree, certification, or equivalent hands-on experience in IT, Computer Science, or a related field, along with knowledge of operating systems, browsers, networks, and common software issues. Candidates should have strong troubleshooting and communication skills and be able to work effectively remotely; help desk experience, familiarity with support tools, basic API/log/browser developer tools/SQL knowledge, and relevant certifications are preferred.

Skills

Technical Support
Troubleshooting
Operating Systems
Browsers
Networking
Account Support
Device Support
Issue Reproduction
Technical Documentation
Knowledge-Base Maintenance
Incident Escalation
Written Communication
Verbal Communication
Ticketing Systems
Remote Support Tools
Browser Developer Tools

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
First-Line Technical Support
Troubleshooting
Operating Systems
Browsers
Networks
Account Support
Device Support
Login Issues
Product Support
Support Tickets
Chat Support
Email Support
Issue Reproduction
Technical Documentation
Knowledge Base
Engineering Escalation
Security Procedures
Privacy
Data Handling
Ticketing Systems
Remote Support Tools
CRM Platforms
APIs
Logs
Browser Developer Tools
SQL
CompTIA A+
Google IT Support
Artificial Intelligence

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