Find work in Canada.

320,262 jobs across our Canadian network. How we count

Jobs in Canada

260,871 jobs

Email me new jobs Save this search

Added just now
22949 - Senior Operational Lead - National Security Division – East and South Central Unit
Ministry of Justice UK
Windsor, ON
Added 15 mins ago
GB
machine operator - food and beverage processing
Ganong Bros., Limited
St. Stephen, NB
- Full-time
Added 15 mins ago
P
Assistant Manager, Post Harvest
PURPLEFARM
Fredericton, NB
- Full-time
Added 15 mins ago
P
EU-GMP Project Lead
PURPLEFARM
Fredericton, NB
- Full-time
Added 15 mins ago
RO
Irrigation, Climate & IPM Lead (Hope, BC)
Rubicon Organics™
Hope, BC
- $50,000 to $55,000 CAD / year
- Full-time
Added 15 mins ago
P
Cultivation Technician (Mother & Clone Room)
PURPLEFARM
Fredericton, NB
- Full-time
Added 15 mins ago
P
Senior Maintenance Technician
PURPLEFARM
Fredericton, NB
- Full-time
Added 15 mins ago
IC
Animated cartoon artist - visual arts
ICON Creative Studio
Vancouver, BC
- Internship
Added 15 mins ago
WC
(CAN) Day Remodel Associate
Walmart Canada
Mississauga, ON
- Contract
Added 15 mins ago
S
Food counter attendant
Subway
Grimshaw, AB
- Internship
Added 15 mins ago
CO
Senior Advisor, Finance Administration
City of Brampton
Brampton, ON
- Full-time
Added 15 mins ago
TH
Hardware Sales Associate Part-Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Part-time
Added 15 mins ago
GD
GARAGE - Operations Associate FT - Orchard Park Shopping Centre
Groupe Dynamite
Kelowna, BC
- Full-time
Added 15 mins ago
PH
Kitchen helper
Pizza Hut Canada
Medicine Hat, AB
- Full-time
Added 15 mins ago
S
Food counter attendant
Subway
Parksville, BC
- Internship
Added 15 mins ago
WM
CNC (computer numerical control) machinist
Waycon Manufacturing Ltd.
Penticton, BC
- Full-time
Added 15 mins ago
TS
Full-Time Cleaning Staff
TruClean Services
Toronto, ON
- Full-time
Added 15 mins ago
EC
Event Support Staff (Part-Time / On-Call)
Elm City Events
Fredericton, NB
- Part-time
Added 15 mins ago
TH
Plumbing and Electrical Sales Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay, BC
- Part-time
Added 15 mins ago
S
Food counter attendant
Subway
Parksville, BC
- Internship
Added 15 mins ago
CO
ENFORCEMENT OFFICER
City of Brampton
Brampton, ON
- Full-time
Added 15 mins ago
CO
Programmer, Generalist
City of Brampton
Brampton, ON
- Full-time
Added 15 mins ago
L
Technical Support Engineer
Luxoft
Toronto, ON
- Contract
Added 15 mins ago
CO
Bylaw Enforcement Officer - Snow and Ice (Temporary for Approximately 5 months)
City of Kitchener
Kitchener, ON
- Temporary
Added 15 mins ago
HT
Seasonal Sales Associate
Hot Topic
Toronto, ON · Scarborough, ON
- Temporary

Jobright.ai

IT Technician, Entry Level

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

Jobright is your personal AI job search agent that transforms the way you do job search from solo, time-consuming efforts to a fast, expert-guided journey, simplifying every job search step and accelerating your route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and collaborate with engineering for more complex problems.

Why Join Us

Build real, production AI agents used by real users

High ownership and impact

Work at the intersection of AI, agents, and product

Shape how people experience AI-driven job search

Responsibilities

Provide first-line technical support through chat, email, and support tickets

Troubleshoot account, browser, device, login, and product issues

Reproduce reported problems and collect relevant technical details

Guide users through clear, step-by-step solutions

Escalate confirmed bugs and complex issues to engineering teams

Document resolutions and maintain internal knowledge-base articles

Track recurring technical issues and identify improvement opportunities

Follow security, privacy, and data-handling procedures

Qualification

Required

Diploma, degree, certification, or equivalent hands-on experience in IT, Computer Science, or a related area

Understanding of operating systems, browsers, networks, and common software issues

Strong troubleshooting and analytical skills

Ability to explain technical concepts clearly to non-technical users

Strong written and verbal communication skills

Ability to work effectively in a remote environment

Preferred

Previous help desk, technical support, or customer service experience

Familiarity with ticketing systems, remote support tools, or CRM platforms

Basic knowledge of APIs, logs, browser developer tools, or SQL

Relevant certifications such as CompTIA A+ or Google IT Support

Interest in AI products and startup environments

Apply About employer

More about this job

Responsibilities

Provide first-line support through chat, email, and tickets by troubleshooting user, device, browser, login, and product issues, then guiding users through clear solutions. Reproduce and document problems, escalate bugs and complex cases to engineering, maintain knowledge-base articles, and identify recurring issues while following security and privacy procedures.

Requirements

Applicants need a diploma, degree, certification, or equivalent hands-on experience in IT, Computer Science, or a related field, along with knowledge of operating systems, browsers, networks, and common software issues. Strong troubleshooting, analytical, and communication skills are required; help desk experience, familiarity with support tools, basic API/log/browser developer tools/SQL knowledge, and relevant certifications are preferred.

Skills

Technical Support
Troubleshooting
Operating Systems
Web Browsers
Networking
Account and Login Support
Device Support
Problem Reproduction
Technical Documentation
Knowledge-Base Maintenance
Issue Escalation
Written Communication
Verbal Communication
Ticketing Systems
Remote Support Tools
Browser Developer Tools

Benefits

High Ownership and Impact
Opportunity to Build Production AI Agents
Opportunity to Shape AI-Driven Job Search

Visa sponsorship

Not detected in the job text

Keywords

IT Help Desk
First-Line Technical Support
Troubleshooting
Operating Systems
Browsers
Networks
Account Support
Device Support
Login Issues
Support Tickets
Problem Reproduction
Technical Documentation
Knowledge Base
Engineering Escalation
Security Procedures
Privacy
Data Handling
Ticketing Systems
Remote Support Tools
CRM Platforms
APIs
Logs
Browser Developer Tools
SQL
CompTIA A+
Google IT Support
AI Products
Software Development

Report this job