Find work in Canada.

Business Development Consultant

Sun Life

Toronto, ON

• Full-time

· Guide and direct advisors to the partners and resources at head office that support their business practice, specialized training and processes (e.g. Centre of Excellence Teams)

Senior Data Architect

Miratech

Toronto, ON

• Full-time

Contact centre or telephony domain knowledge: call detail records, agent activity, quality evaluations, IVR and routing.

Senior Data Architect

Miratech

Toronto, ON

• Full-time

Contact centre or telephony domain knowledge: call detail records, agent activity, quality evaluations, IVR and routing.

Manager, Data & AI/ML - Tangerine

Tangerine

Toronto, ON

• Full-time

…delivers actionable insights that enable leadership to optimize agent performance, enhance the client experience, and drive business results. The primary mandate is to measure, monitor, and…

Night Auditor | Part-time | Pantages Hotel

Silver Hotel Group

Toronto, ON

• Part-time

We are currently hiring a Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing…

IVR / Contact Centre Solution Architect

Apptoza Inc.

Toronto, ON

• Contract

IVR-Contact Center Solution Architect Position Salesforce Service Cloud Voice(1) Experience on Designing| Configuring and implementing Voice-Enabled Contact Center Solutions using…

AI Solutions Architect

Hays

Toronto, ON

• Contract

Our client is a leading financial services organization undergoing significant digital transformation initiatives across enterprise data, AI, banking integration, risk, finance, treasury,…

Financial Services Representative II, TB Outbound (6 Month Contract)

CIBC

Toronto, ON

• Full-time

You’ll work in a fast paced Contact Centre where you’ll proactively reach out to clients to suggest new and existing financial services products that will help them reach their financial…

Senior Specialist, Data Loss Prevention

HomeEquity Bank

Toronto, ON

• Full-time

Support insider risk and communication monitoring capabilities where in scope

Application Architect – Contact Centre & Cloud Solutions

Infotek Consulting Inc.

Toronto, ON

• $65 to $72 CAD / hour
• Contract

Seeking two Application Architects to support architecture and solution design for enterprise Contact Centre technology initiatives. The role will work across business and technology teams…

Organisational Design Consultant

Miratech

Toronto, ON

• Full-time

Contact centre or shared services operating model experience, particularly where AI or automation changed the shape of agent work and the roles required to support it.

Library Scientist

Miratech

Toronto, ON

• Full-time

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…

Senior Business Consultant

Miratech

Toronto, ON

• Full-time

Working understanding of contact centre AI capability and its dependency on knowledge quality - knowledge surfacing, semantic search, interaction summarisation, agent assistance and virtual…

AI Solutions Architect

Hays

Toronto, ON

• Contract

Our client is a leading financial services organization undergoing significant digital transformation initiatives across enterprise data, AI, banking integration, risk, finance, treasury,…

Director, Customer Engagement Platforms

Questrade Financial Group

Toronto, ON

…professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially…

Tax Specialist, US Corporate Tax

KPMG Canada

Toronto, ON

• $80,613 to $106,000 CAD / year
• Full-time

…any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling…

Bilingual Call Centre Agent

Brink’s Inc

Toronto, ON

• Full-time

Provide support related to Brink’s products and services

Renewal Account Manager

MCAP

Toronto, ON

Being on the frontline, this role will have the opportunity to hear what customers are saying about MCAP products and services, as well as about policies and procedures at renewal / payout.

Gestionnaire de comptes, Renouvellements / Bilingual Renewal Account Manager

MCAP

Toronto, ON

des clients sur les produits et services de MCAP, ainsi que sur les politiques

Renewal Account Manager

MCAP

Toronto, ON

• $67,000 to $80,000 CAD / year
• Full-time

Being on the frontline, this role will have the opportunity to hear what customers are saying about MCAP products and services, as well as about policies and procedures at renewal / payout.

Bilingual Call Centre Agent

Brink's Canada

Toronto, ON

• Full-time

Provide support related to Brink’s products and services

I&IT Data Scientist I

Metrolinx

Toronto, ON

• Full-time

The Enterprise AI & Data Centre of Excellence (CoE) within I&IT delivers trusted data, analytics, and AI solutions that help Metrolinx make better decisions and improve business outcomes.…

Client Services Coordinator, Bilingual

Centah Inc.

Toronto, ON

• $55,000 to $60,000 CAD / year
• Full-time

Execute back-up Contact Centre Agent responsibilities, as required

Client Services Coordinator, Bilingual

Centah Inc

Remote, Canada

• Full-time
• Remote

Execute back-up Contact Centre Agent responsibilities, as required.

Software Development Engineer II, Advertiser Growth Engine

Amazon

Toronto, ON

• Full-time

The Advertiser Growth Engine (AGE) team owns and builds services and applications across Amazon Advertising that make advertising across countries as easy as flipping on a switch. Our…