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Application Architect - #26-26043

US Tech Solutions

Toronto, ON

• $70 to $75 CAD / hour
• Contract

contact Centre experience (IVR flows, desktop solutions, telecom etc.)

Senior Network Engineer

OnX

Toronto, ON

• Full-time

Customer Engagement - IP telephony & Contact Center services

IVR / Contact Centre Solution Architect

Apptoza Inc.

Toronto, ON

• Contract

IVR-Contact Center Solution Architect Position Salesforce Service Cloud Voice(1) Experience on Designing| Configuring and implementing Voice-Enabled Contact Center Solutions using…

Application Architect/Contact Center/Amazon Connect

BeachHead

Toronto, ON

• $58.41 to $70.09 CAD / hour
• Contract

Contact center experience, including IVR flows and telecom solutions.

Solutions Architect

Kelly

Toronto, ON

• Contract

Support contact center migration, Amazon Connect, IVR, desktop applications, telephony, and AI initiatives.

IT - Application Architect II

Robertson & Company Ltd.

Toronto, ON

• Contract

Contact Centre experience (IVR flows, desktop solutions, telecom etc.)

Gestionnaire de programme / Program Manager

IQVIA

Mississauga, ON

• Full-time

Excellente maîtrise des technologies utilisées dans les centres de contact, notamment les systèmes de réponse vocale interactive (RVI/IVR), les outils de surveillance des appels et les…

Genesys Systems Engineer

Forward Financing

Remote, Canada

• $105,000 to $128,000 CAD / year
• Full-time
• Remote

Assist in the configuration, management, and continuous optimization of contact center routing, IVR, and omnichannel workflows.

Application Architect

Global Technical Talent, an Inc. 5000 Company

Toronto, ON

• $58 to $70 CAD / hour
• Contract

Contact centre experience (IVR flows, desktop solutions, telecom, etc.)

IVR/Contact Center Tester

Experis

Toronto, ON

• Contract

We are seeking an experienced IVR/Contact Center Tester to support a large-scale enterprise testing and quality assurance initiative. The ideal candidate will have extensive experience with…

Lead Developer/Application Architect - Contact Centre Space

Procom

Toronto, ON

• Contract

Lead Developer/Application Architect - Contact Centre Space - Job Description:

Technical Lead – IVR & Contact Center Applications

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto, ON

• Full-time

Lead the design, development, implementation, and support of IVR and Contact Center applications.

QE Technical Lead – Contact Center Platforms

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto, ON

• Full-time

Expertise in QE with Contact Center platforms.

Amazon Connect Developer / Designer

Genpact

Toronto, ON

• Full-time

…configuring, developing, integrating, testing, and troubleshooting contact-center…

Technical Lead – IVR & Contact Center, Amazon Connect

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto, ON

• Full-time

Lead the design, development, implementation, and support of IVR and Contact Center applications.

QE Technical Lead – Contact Center Platforms, Automation & Amazon Connect

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto, ON

• Full-time

Expertise in QE with Contact Center platforms.

AI Execution & Program Manager

Reliance Home Comfort

Toronto, ON

Familiarity with contact center platforms (IVR, CRM, WFM, QA, telephony) and tools such as NICE CXone, Salesforce, Dynamics, MuleSoft, and Agentic AI.

Manager, Customer Service Channels (18 Months Contract)

EQ Bank | Canada's Challenger Bank

Toronto, ON

Project Delivery: Participate and lead Chatbot, IVR and AI projects/enhancements from ideation to deployment, including system upgrades, AI model enhancements, redesigns of existing flows,…

IVR / Contact Centre Solution Architect

J&M Group

Toronto, ON

• Full-time

Design and implement Salesforce Service Cloud Voice (SCV) and Amazon Connect contact center solutions.

Account Executive, Cloud Communications

Clio

Toronto, ON

• Full-time

Direct experience selling UCaaS, VoIP, CCaaS, or telecommunications services or a genuinely transferable background in unified communications or contact center.

Amazon Connect Functional Lead

Accenture

Toronto, ON

• Full-time

…configuring customer, supervisor and agent experiences within cloud contact center environments. You have a strong understanding of contact center operations and excel at translating…

Senior Genesys Systems Engineer

Forward Financing

Remote, Canada

• Full-time
• Remote

Leverage your deep understanding of the Genesys platform to configure, manage, and continuously optimize contact center routing, IVR, and omnichannel workflows.

AI Enginering Technical Lead (Permanent)

CoreFactor Inc.

Toronto, ON

• Full-time

The Contact Center AI Platform Technical Lead is a hands-on technical leader responsible for designing and delivering comprehensive solutions for various contact centers AI platforms.

Implementation Specialist

Intermedia Intelligent Communications

Remote, Canada

• $60,000 to $70,000 CAD / year
• Full-time
• Remote

We’re seeking a detail-oriented and customer-focused Implementation Specialist to lead the deployment and onboarding of our Contact Center software solutions. In this role, you’ll work…

Technical Lead - Five9

TELUS Digital

Remote, Canada

• $132,000 to $165,000 CAD / year
• Full-time
• Remote

As a Technical Lead - Five9, you will be a senior technical leader in our CX Platforms practice, responsible for the design, configuration, and delivery of Five9 Intelligent CX solutions.…