Find work in Canada.

Principal AI Solutions Architect, Customer Success

Genesys

Toronto, ON

• Full-time

…Services designs and delivers highly customized self-service, IVR, routing, and AI-powered virtual agent solutions that help enterprises create more effective customer experiences. As a…

IVR Application Developer – Cisco CVP/ Amazon Connect

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto, ON

• Full-time

IVR Application Developer – Cisco CVP / Amazon Connect

Amazon Connect Engineer – Contact Center, AWS, IVR & Java

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto, ON

• Full-time

Strong expertise in Contact Flows, Routing Profiles, Queues, IVR, and Call Routing Design.

Technical Lead – IVR & Contact Center Applications

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto, ON

• Full-time

Lead the design, development, implementation, and support of IVR and Contact Center applications.

Director, Digital Servicing

Sun Life

Toronto, ON

• Full-time

…drivers and strategically reduce contacts by shifting users to IVR and digital…

Product Manager

Co-operators

Toronto, ON

• Full-time

Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.

Product Manager

Co-operators

Toronto, ON

• Full-time

Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.

Senior Contact Center Support Specialist (Amazon Connect)

TD

Toronto, ON

• Full-time

CloudWatch skills, NLU/IVR scripting and flow logic, Skills-based routing Integration with other AWS services (e.g., S3, Lambda)

Senior IVR Developer (Amazon Connect)

Bevertec

Toronto, ON

• Contract

Job Title: Senior IVR Developer (Amazon Connect)

Amazon Connect Developer

BrainRidge Consulting

Toronto, ON

• Full-time

We are seeking an experienced, hands-on Amazon Connect Developer to design, configure, and scale our cloud-native Contact Center as a Service (CCaaS) platform. In this role, you will be…

Cyara Developer / Senior Tester (Cyara Automation)

Bevertec

Toronto, ON

• Contract

Job Role: Cyara Developer / Senior Tester (Cyara Automation)

Amazon Connect Developer / Designer

Genpact

Toronto, ON

• Full-time

We are looking for an experienced, hands-on Amazon Connect Developer to join the client Amazon Connect transformation initiative. The candidate should have strong end-to-end Amazon Connect…

Amazon Connect Developer/Designer

Keasis

Toronto, ON

• Contract

We are looking for an experienced, hands-on Amazon Connect Developer to join the BMO Amazon Connect transformation initiative. The candidate should have strong end-to-end Amazon Connect…

IVR Developer – Cisco CVP, Call Studio, Java & Amazon Connect

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto, ON

• Full-time

4+ years of experience in DTMF IVR application development in CVP (Contact Center).

Technical Lead – IVR & Contact Center, Amazon Connect

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto, ON

• Full-time

Lead the design, development, implementation, and support of IVR and Contact Center applications.

IVR Developer

Tata Consultancy Services

Toronto, ON

• Full-time

4+ years of experience in DTMF IVR application development in CVP (Contact Center)

Senior Full Stack Engineer (Python)

Rules Cube

Toronto, ON

• Full-time

Google Cloud certification (e.g., Professional Cloud Developer or Professional Cloud Architect).

Supervisor, System Control Centre

Elexicon Energy Inc.

Toronto, ON

Reviewing System Control Centre tools/displays and making recommendations for additions and updates to operations technologies, such as SCADA, OMS, GIS, ADMS, IVR etc.

Genesys Support Engineer

Connex Telecommunications Inc.

Richmond Hill, ON

…transformation, customer experience optimization, routing, queuing, IVR strategy, and contact centre modernization within large enterprise…

AVP, GTO Strategy & Transformation

Manulife

Toronto, ON

• Full-time

Senior AI Engineer

Tangerine

Toronto, ON

• Full-time

Experienced with building and deploying NLP and voice response applications (including IVR and contact center intelligence)

Senior AI Engineer

Scotiabank

Toronto, ON

Experienced with building and deploying NLP and voice response applications (including IVR and contact center intelligence)

AI Execution & Program Manager

Reliance Home Comfort

Toronto, ON

Lead the deployment of AI solutions across chatbots, virtual agents, generative AI assistants, natural‑language IVR, predictive analytics, and agent‑assist tools.

Genesys Cloud Consultant

Servion Global Solutions

Toronto, ON

• Full-time

…Actions/API integrations, email, user administration, routing, IVR/call flows, and production support. The role will work closely with business, application, integration, and operations…

Manager, Contact Centre and Loyalty

HomeEquity Bank

Toronto, ON

• Full-time

…Cloud (FSC), reporting platforms, outbound dialer technology, IVR capabilities, and emerging AI-enabled tools to improve visibility, decision-making, productivity, client engagement, and…