Advisor in occupational injury management

Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

Novo is looking for an occupational injury management advisorto join its team. You will be able to work in hybrid mode from our office in Quebec, Longueuil or Laval. Your primary role will be to advise our clients, i.e. employers, on the best management practices to adopt following a professional injury and thus establish a relationship of trust with clients.

Do you want to be part of a dynamic team? Are you an organized person and do you like the advisory role? Look no further!

This Is What Your Daily Life Will Look Like

Well surrounded by our specialized multidisciplinary team, you will advise clients on the management strategy to adopt following an occupational injury based on established processes and best practices. Your mandates will offer you challenges to overcome thanks to the great diversity of CNESST files and the numerous interactions with the different actors involved.

Here Is What Your Daily Life Will Look Like

Evaluate eligibility and carry out medico-administrative follow-up of professional injury files
Take charge of complex and contentious files with significant financial impacts
Support the clients in order to promote the maintenance of the employment relationship
Advise clients by establishing links between claims management, prevention and pricing at the CNESST
Act as an employer representative with the various organizations (CNESST, DRA and TAT)

Assets to flourish in your new team!

You have knowledge of OHS laws
You are able to manage several files simultaneously
You have a spirit of analysis and synthesis
You are a good listener and know how to target the client's needs

Qualifications And Talents

Training in industrial relations, human resources or OHS, experience in an administrative position in health, labor law or any other combination of training and relevant experience
Microprogram in disability management or strategic OHS management (an asset)
Knowledge of prevention mutuals (an asset)
Excellent command of spoken and written French
Proficiency in English (an asset) asset)

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More about this job

Responsibilities

Advise employer clients on strategies and best practices for managing occupational injury claims, including eligibility assessments, medico-administrative follow-up, and complex or contentious cases. Support the maintenance of employment relationships and represent employers before organizations such as the CNESST, DRA, and TAT.

Requirements

Relevant training in industrial relations, human resources, or occupational health and safety is sought, along with experience in a related administrative, health, or labor-law role, or an equivalent combination. Candidates should understand occupational health and safety legislation, manage multiple files, and demonstrate strong analytical, synthesis, and listening skills; disability management or strategic OHS training and knowledge of prevention mutuals are assets.

Skills

Occupational Injury Management
Client Advisory
Medico-Administrative Case Follow-Up
Eligibility Assessment
Complex Case Management
Disability Management
Occupational Health and Safety Legislation
Claims Management
Prevention
CNESST Pricing
Employer Representation
File Management
Analytical Skills
Synthesis Skills
Active Listening

Visa sponsorship

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Keywords

Occupational Injury Management
CNESST
DRA
TAT
Industrial Relations
Human Resources
Occupational Health and Safety
OHS Legislation
Labor Law
Disability Management
Strategic OHS Management
Prevention Mutuals
Claims Management
Medico-Administrative Follow-Up
Eligibility Assessment
Complex Claims
Employer Representation
Employment Relationship
Client Advisory
Risk Prevention
Pricing
Case Management

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