Closed listing
Information Technology Delivery Manager
- Montreal, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
Responsibilities
Reporting to the Director of Information Technology (IT), the incumbent is responsible for planning, organizing, coordinating, and optimizing activities related to the delivery of technology initiatives and projects. They ensure the implementation of effective, consistent delivery practices tailored to the organization's needs, while providing guidance to project managers, product managers, and IT business analysts under their supervision. Specifically, she must:
Reporting to the Director of Information Technology (IT), the incumbent is responsible for planning, organizing, coordinating, and optimizing activities related to the delivery of technology initiatives and projects. They ensure the implementation of effective, consistent delivery practices tailored to the organization's needs, while providing guidance to project managers, product managers, and IT business analysts under their supervision. Specifically, she must:
- Assess the capacity of the teams under her responsibility to deliver, plan resource allocation according to organizational priorities, and arbitrate priorities when needs exceed available capacity.
- Ensure a consolidated view of workload, dependencies, and constraints that may affect delivery commitments, and make recommendations to management regarding the feasibility and impact of decisions on organizational capacity.
- Prepare, analyze, and manage the budgets for her sector's activities, design ways to optimize them, and take the necessary corrective actions.
- Supervise the delivery activities of initiatives and projects within her sector and ensure coordination between business units, technology teams, and partners involved.
- Ensure that business needs are properly analyzed, understood, and translated into actionable tasks, and facilitate the resolution of issues impacting progress. initiatives.
- Ensure adherence to scope, quality, cost, and schedule objectives, and support project managers and product managers in their interactions with stakeholders.
- Follow up with internal and external clients to assess their satisfaction with delivered solutions.
- Monitor agreements and negotiations with external suppliers within their area of activity and participate, in collaboration with tender managers, in the drafting and evaluation of bids related to projects in their area.
- Ensure the consistent application, within their area, of the project management and business analysis methods, processes, tools, and best practices adopted by the IT Department.
- Participate in the recruitment, onboarding, integration, and retention of resources within their area, establish clear performance expectations and objectives, and monitor their progress. The supervision, support, and coaching necessary for the professional development of employees.
- Represent capacity issues, risks, and the progress of initiatives within their sector to management and governance bodies, and ensure follow-up on the implementation of resulting decisions.
- Collaborate closely with other IT managers, particularly the Development and Integration Manager, to ensure integrated work planning and assess the impact of decisions on other sectors.
- Propose and implement innovative solutions to improve organizational performance and delivery efficiency, and stay abreast of best practices and trends in product, project, and technology delivery management.
- Bachelor's degree in Computer Science or other relevant university degree;
- Master's degree in a relevant field (a (asset);
- Minimum of six (6) years of relevant experience in IT delivery;
- Minimum of five (5) years of experience managing IT delivery teams;
- Proficiency in Agile, DevOps, and other product management and technology delivery methodologies;
- Knowledge of project management and product delivery.
- Leadership;
- Results-oriented;
- Ability to empower and delegate;
- Ability to communicate effectively;
- Ability to optimize work processes and solve problems.
More about this job
Responsibilities
Lead IT delivery planning and execution by managing team capacity, resources, budgets, priorities, dependencies, and delivery commitments across projects and initiatives. Supervise and develop delivery staff, coordinate stakeholders and suppliers, ensure consistent methods and quality, and report risks, progress, and capacity issues to management.
Requirements
Requires a bachelor's degree in computer science or another relevant field; a relevant master's degree is an asset. Candidates need at least six years of relevant IT delivery experience, including five years managing IT delivery teams, and proficiency in Agile, DevOps, project management, and product delivery methods.
Skills
- Leadership
- IT Delivery Management
- Team Management
- Agile
- DevOps
- Project Management
- Product Management
- Business Analysis
- Resource Allocation
- Budget Management
- Stakeholder Communication
- Supplier Management
- Capacity Planning
- Problem Solving
- Process Optimization
- Coaching and Employee Development
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Management & Leadership
- Software
Keywords
- Information Technology
- IT Delivery
- Agile
- DevOps
- Project Management
- Product Management
- Business Analysis
- Technology Delivery
- Capacity Planning
- Resource Allocation
- Budget Management
- Workload Management
- Dependency Management
- Risk Management
- Stakeholder Management
- Supplier Management
- Scope Management
- Quality Management
- Schedule Management
- Team Leadership
- Performance Management
- Employee Coaching
- Organizational Performance
- Delivery Efficiency
- Tender Management
- Business Needs Analysis