Closed listing
Major Account Manager
- Mascouche, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- Minimum of 5 to 7 years of relevant experience in major account management, ideally acquired in an industrial context
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Job Summary
Working with the Sales Management team, the successful candidate will orchestrate all management, retention, and development activities for a portfolio of established strategic accounts.
This role differs from a prospecting or new market development function: it focuses on consolidating existing business relationships and optimizing their long-term value.
Main Responsibilities
- Assume full accountability for managing a portfolio of major accounts within the industrial sector
- Develop a deep understanding of each client's specific business challenges to identify growth opportunities (upselling and cross-selling)
- Develop, implement, and periodically review strategic account plans
- Represent the organization as the primary point of contact with key decision-makers and build lasting relationships of trust
- Ensure close collaboration with internal teams (operations, engineering, customer service) to guarantee a high level of service optimal
- Lead negotiations related to the renewal of contractual agreements and ensure the sustained profitability of the accounts under their responsibility
- Ensure rigorous accountability using performance indicators and periodic activity reports
- Minimum of 5 to 7 years of relevant experience in major account management, ideally acquired in an industrial context
- Demonstrated track record in a role focused on retaining and growing existing accounts
- Superior negotiation, communication, and long-term business relationship building skills
- Sharp strategic thinking and strong business analysis skills
- Fluency in French and English, an asset depending on the scope of the client base served
- Valid driver's license and availability for Occasional travel
- Competitive compensation with a performance-based variable component
- Comprehensive benefits package
- Hybrid work arrangement
- Stimulating business environment within a rapidly growing organization
More about this job
Responsibilities
Manage a portfolio of strategic industrial accounts, developing account plans and trusted relationships while identifying opportunities to grow existing business. Coordinate with internal teams, negotiate contract renewals, protect account profitability, and report on performance.
Requirements
Requires 5 to 7 years of relevant major account management experience, ideally in an industrial setting, with a demonstrated ability to retain and grow existing accounts. Candidates should have strong negotiation, communication, strategic thinking, and business analysis skills; French and English fluency is an asset, and a valid driver's license and occasional travel availability are required.
Skills
- Major Account Management
- Strategic Account Planning
- Account Retention
- Account Growth
- Upselling
- Cross-Selling
- Negotiation
- Business Analysis
- Strategic Thinking
- Contract Renewal
- Profitability Management
- Performance Indicator Tracking
- Cross-Functional Collaboration
- Communication
- French and English Fluency
Benefits
- Performance-Based Compensation
- Hybrid Work Arrangement
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Management & Leadership
- Customer Service & Support
Keywords
- Major Account Management
- Industrial Sector
- Strategic Accounts
- Account Retention
- Account Growth
- Account Plans
- Upselling
- Cross-Selling
- Client Relationships
- Decision-Makers
- Contract Renewals
- Negotiation
- Profitability
- Performance Indicators
- Activity Reports
- Sales Management
- Operations
- Engineering
- Customer Service
- French
- English
- Occasional Travel