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JobsMedia.io

Major Account Manager

Mascouche, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum of 5 to 7 years of relevant experience in major account management, ideally acquired in an industrial context
Posting language: English
Posted: Oct 26, 2026

Original job description

We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a mandate to ensure their sustainability, profitability, and growth.

Job Summary

Working with the Sales Management team, the successful candidate will orchestrate all management, retention, and development activities for a portfolio of established strategic accounts.

This role differs from a prospecting or new market development function: it focuses on consolidating existing business relationships and optimizing their long-term value.

Main Responsibilities

Assume full accountability for managing a portfolio of major accounts within the industrial sector
Develop a deep understanding of each client's specific business challenges to identify growth opportunities (upselling and cross-selling)
Develop, implement, and periodically review strategic account plans
Represent the organization as the primary point of contact with key decision-makers and build lasting relationships of trust
Ensure close collaboration with internal teams (operations, engineering, customer service) to guarantee a high level of service optimal
Lead negotiations related to the renewal of contractual agreements and ensure the sustained profitability of the accounts under their responsibility
Ensure rigorous accountability using performance indicators and periodic activity reports

Desired Profile

Minimum of 5 to 7 years of relevant experience in major account management, ideally acquired in an industrial context
Demonstrated track record in a role focused on retaining and growing existing accounts
Superior negotiation, communication, and long-term business relationship building skills
Sharp strategic thinking and strong business analysis skills
Fluency in French and English, an asset depending on the scope of the client base served
Valid driver's license and availability for Occasional travel

What our client offers

Competitive compensation with a performance-based variable component
Comprehensive benefits package
Hybrid work arrangement
Stimulating business environment within a rapidly growing organization

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More about this job

Responsibilities

Manage a portfolio of strategic industrial accounts, building trusted relationships with decision-makers and developing account plans to retain and grow existing business. Coordinate with internal teams, negotiate contract renewals, and monitor account performance and profitability through indicators and reports.

Requirements

Requires 5 to 7 years of relevant major account management experience, ideally in an industrial setting, with a demonstrated ability to retain and grow existing accounts. Candidates should have strong negotiation, communication, relationship-building, strategic thinking, and business analysis skills; a valid driver's license and occasional travel availability are also required.

Skills

Major Account Management
Strategic Account Planning
Account Retention
Account Growth
Upselling
Cross-Selling
Negotiation
Relationship Building
Business Analysis
Strategic Thinking
Contract Renewal
Profitability Management
Performance Indicator Tracking
Activity Reporting
Cross-Functional Collaboration
Client Service

Benefits

Performance-Based Variable Compensation
Hybrid Work Arrangement

Visa sponsorship

Not detected in the job text

Keywords

Industrial Sector
Major Account Management
Strategic Accounts
Account Retention
Account Development
Account Plans
Upselling
Cross-Selling
Decision-Makers
Contract Renewal
Negotiation
Profitability
Performance Indicators
Activity Reports
Operations
Engineering
Customer Service
Client Relationships
Occasional Travel
Driver's License

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