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JobsMedia.io

Major Account Manager

Mascouche, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Experience: Minimum of 5 to 7 years of relevant experience in major account management, ideally acquired in an industrial context
Posting language: English
Posted: Nov 10, 2026

Original job description

We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a mandate to ensure their sustainability, profitability, and growth.

Job Summary

Working with the Sales Management team, the successful candidate will orchestrate all management, retention, and development activities for a portfolio of established strategic accounts.

This role differs from a prospecting or new market development function: it focuses on consolidating existing business relationships and optimizing their long-term value.

Main Responsibilities

Assume full accountability for managing a portfolio of major accounts within the industrial sector
Develop a deep understanding of each client's specific business challenges to identify growth opportunities (upselling and cross-selling)
Develop, implement, and periodically review strategic account plans
Represent the organization as the primary point of contact with key decision-makers and build lasting relationships of trust
Ensure close collaboration with internal teams (operations, engineering, customer service) to guarantee a high level of service optimal
Lead negotiations related to the renewal of contractual agreements and ensure the sustained profitability of the accounts under their responsibility
Ensure rigorous accountability using performance indicators and periodic activity reports

Desired Profile

Minimum of 5 to 7 years of relevant experience in major account management, ideally acquired in an industrial context
Demonstrated track record in a role focused on retaining and growing existing accounts
Superior negotiation, communication, and long-term business relationship building skills
Sharp strategic thinking and strong business analysis skills
Fluency in French and English, an asset depending on the scope of the client base served
Valid driver's license and availability for Occasional travel

What our client offers

Competitive compensation with a performance-based variable component
Comprehensive benefits package
Hybrid work arrangement
Stimulating business environment within a rapidly growing organization

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage a portfolio of established major accounts, developing strategic account plans and building trusted relationships with key decision-makers. Identify growth opportunities, lead contract renewal negotiations, coordinate with internal teams to maintain service quality, and monitor account performance and profitability.

Requirements

Requires 5 to 7 years of relevant major account management experience, ideally in an industrial setting, with a demonstrated ability to retain and grow existing accounts. Strong negotiation, communication, relationship-building, strategic thinking, and business analysis skills are required; French and English fluency is an asset, along with a valid driver's license and occasional travel availability.

Skills

Major Account Management
Strategic Account Planning
Account Retention
Account Growth
Upselling
Cross-Selling
Negotiation
Relationship Building
Business Analysis
Strategic Thinking
Contract Renewal
Profitability Management
Performance Indicator Tracking
Cross-Functional Collaboration
Customer Service
French and English Fluency

Benefits

Performance-Based Compensation
Hybrid Work Arrangement

Visa sponsorship

Not detected in the job text

Keywords

Major Account Management
Industrial Sector
Strategic Accounts
Account Retention
Account Growth
Upselling
Cross-Selling
Strategic Account Plans
Key Decision-Makers
Contract Renewal
Negotiation
Profitability
Performance Indicators
Activity Reports
Operations
Engineering
Customer Service
French
English
Occasional Travel

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