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JobsMedia.io

Personal Line Insurance - Customer Service Representative

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 7, 2026
Experience: ✅ 3+ years brokerage experience (no direct writers)
Posting language: English
Posted: Nov 7, 2026

Original job description

🏠 Personal Line Insurance - CSR | $60-65K + commission

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

What We're Looking For

✅ 3+ years brokerage experience (no direct writers)

✅ RIBO licensed with strong auto/home knowledge

✅ Local to Markham/GTA for reliable hybrid attendance

✅ PowerBroker experience preferred (but we'll train the right person!)

✅ Someone who thinks like an advisor, not just processes tasks

Why You'll Love Working At This Brokerage

🏢 Family-owned independent brokerage - no corporate bureaucracy!

💰 $60-65K + commission opportunities on referrals (40% NB, 25% renewals)

🏡 True hybrid flexibility - 2 days WFH after training

📈 Clear growth path: CSR → Account Manager → Team Lead, Or Producer

Your Day-to-Day

Handle policy changes and client inquiries with confidence
Support producers with servicing tasks (no cold calling!)
Build lasting client relationships through proactive service
Ask the right questions to truly help clients
Work with major carriers using modern systems

Ready to Join a Team That Values Your Experience?

Apply now or send your resume directly!

If you're tired of corporate culture and want to be part of a team where your expertise is truly appreciated, let's talk!

#InsuranceCareers #CSR #MarkhamJobs #InsuranceBroker #CustomerService #RIBO #HybridWork #FamilyBusiness

Contact

If this role sounds like a good fit for you, please reach out to us directly at alexander@helloworldrecruitment.ca to learn more.

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More about this job

Responsibilities

Handle policy changes and client inquiries, and support producers with insurance servicing tasks. Build lasting client relationships through proactive service and ask questions to identify and address clients’ needs.

Requirements

Candidates need at least three years of insurance brokerage experience; direct-writer experience does not meet the stated requirement. A RIBO license and strong auto and home insurance knowledge are required, and PowerBroker experience is preferred; applicants should be local to Markham or the GTA for hybrid attendance.

Skills

Personal Lines Insurance
Customer Service
Brokerage Experience
RIBO Licensing
Auto Insurance Knowledge
Home Insurance Knowledge
Policy Changes
Client Inquiries
Producer Support
Client Relationship Building
Proactive Service
Advisory Skills
PowerBroker

Benefits

Commission Opportunities
Hybrid Work Flexibility
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact email

alexander@helloworldrecruitment.ca

Keywords

Personal Lines Insurance
Insurance Brokerage
Customer Service Representative
RIBO License
Auto Insurance
Home Insurance
PowerBroker
Policy Changes
Client Inquiries
Producer Support
Client Relationships
Proactive Service
Referrals
New Business
Renewals
Hybrid Work
Markham
Greater Toronto Area

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