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JobsMedia.io

Personal Lines Account Manager

Toronto, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 9, 2026
Experience: Experience: 3+ years of experience within a Personal Lines brokerage environment.
Working hours: 35 hours per week
Posting language: English
Posted: Oct 11, 2026

Original job description

Job Description

We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their personal insurance needs. You will be a key point of contact, ensuring client retention through expert advice and efficient policy management.

Key Responsibilities

Expert Client Service: Deliver comprehensive, professional service to a diverse portfolio of personal lines clients.
Portfolio Management: Manage renewals, process endorsements, and handle account inquiries with precision.
Risk Assessment: Evaluate client needs and risk exposures to recommend tailored insurance solutions.
Claims Support: Confidently guide clients through the claims process, acting as a supportive advocate.
Collaboration: Work closely with producers, insurance partners, and internal teams to ensure seamless service.
Documentation: Prepare insurance applications, proposals, and accurate policy documentation.

Requirements & Qualifications

Licensing: Active RIBO license in good standing is required.
Experience: 3+ years of experience within a Personal Lines brokerage environment.
Technical Skills: * Proficiency in Microsoft Office (Word and Excel).

Experience with EPIC, Compu-Quote, and various broker portals is considered a strong asset.

Interpersonal Skills: * A collaborative team player with a strong work ethic.

Excellent communication, presentation, and negotiation skills.
Strong commitment to professionalism and high service standards.

Why Join Us? (Benefits)

Compensation: 💰 $50,000 – $100,000 per year + commission incentives and potential performance-based bonuses + Matching Group RRSP contributions.
Work-Life Balance: Hybrid work flexibility and two paid personal days each year.
Health & Wellness: Comprehensive group health benefits including an Employee Family Assistance Program (EFAP).
Professional Growth: Reimbursement for professional membership fees (RIBO, IBAO, IIC) and ongoing educational support.
Commuter Perks: Free parking and professional office space.

Additional Information

Hours: 35 hours per week.
Work Environment: Professional, engaging, and collaborative.

Contact: If this role sounds like a good fit for you, please reach out directly at alexander@helloworldrecruitment.ca to learn more.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of personal lines accounts, providing client service, handling renewals and endorsements, assessing risks, and recommending suitable insurance solutions. Support clients through claims and prepare accurate applications and policy documents while coordinating with producers, insurance partners, and internal teams.

Requirements

An active RIBO license in good standing and at least three years of experience in a personal lines brokerage environment are required. Candidates should be proficient in Microsoft Word and Excel; experience with EPIC, Compu-Quote, and broker portals is an asset, along with strong communication, presentation, negotiation, teamwork, and professionalism.

Skills

Client Service
Portfolio Management
Policy Renewals
Endorsement Processing
Risk Assessment
Insurance Recommendations
Claims Support
Collaboration
Insurance Documentation
Microsoft Word
Microsoft Excel
EPIC
Compu-Quote
Communication
Presentation
Negotiation

Benefits

Commission Incentives
Performance-Based Bonuses
Matching Group RRSP Contributions
Hybrid Work Flexibility
Paid Personal Days
Group Health Benefits
Employee Family Assistance Program
Professional Membership Fee Reimbursement
Ongoing Educational Support
Free Parking

Visa sponsorship

Not detected in the job text

Hiring contact email

alexander@helloworldrecruitment.ca

Keywords

Personal Lines Insurance
RIBO License
Insurance Brokerage
Account Management
Client Retention
Policy Renewals
Endorsements
Risk Assessment
Claims Support
Insurance Applications
Policy Documentation
Microsoft Office
Microsoft Word
Microsoft Excel
EPIC
Compu-Quote
Broker Portals
Producers
Insurance Partners
Commission

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