Closed listing
Personal Lines Service Broker VIP-South Shore
- Montreal, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 2-3 years of experience as an insurance broker (VIP service experience is an asset).
- Working hours
- 35 hours per week
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
About The Company
Insurance brokerage firm specialized in transportation mostly, so they are mostly a commercial line base insurance company.
The personal lines division was established over two years ago and is now expanding its VIP Team, catering exclusively to high-net-worth clients, including business executives and company presidents. Specializing in trucking (18-wheelers) and high-value insurance policies, our VIP service provides a single point of contact for all insurance needs - homes, boats, and vehicles.
About The Role
We are seeking a service-oriented, bilingual (English/French) insurance broker to join our growing VIP Team. This role is designed for an individual who excels in customer service rather than traditional high-pressure sales. While strong sales skills are welcome, exceptional service and client management are the top priority. Our clients expect a seamless, high-quality experience, and we need someone who can deliver premium customer care.
Key Responsibilities
Base salary – depending on your experience as a broker.
Commission: 15% on new business (significant growth opportunities).
WFH: 5 days in office only every 2 weeks, you make your schedule.
Location: South Shore/ Brossard
This is an exciting opportunity to be a part of a new and rapidly growing division, focusing on elite clientele and high-value insurance policies. If you excel in customer service and are ready to make a lasting impact, we encourage you to apply!
Insurance brokerage firm specialized in transportation mostly, so they are mostly a commercial line base insurance company.
The personal lines division was established over two years ago and is now expanding its VIP Team, catering exclusively to high-net-worth clients, including business executives and company presidents. Specializing in trucking (18-wheelers) and high-value insurance policies, our VIP service provides a single point of contact for all insurance needs - homes, boats, and vehicles.
About The Role
We are seeking a service-oriented, bilingual (English/French) insurance broker to join our growing VIP Team. This role is designed for an individual who excels in customer service rather than traditional high-pressure sales. While strong sales skills are welcome, exceptional service and client management are the top priority. Our clients expect a seamless, high-quality experience, and we need someone who can deliver premium customer care.
Key Responsibilities
- Act as a dedicated point of contact for high-value clients, ensuring personalized and efficient service.
- Manage insurance policies for homes, vehicles, boats, and commercial assets.
- Provide expert guidance, ensuring clients receive the best coverage options tailored to their needs.
- Coordinate with internal teams to streamline service delivery.
- Handle referrals - no cold calling required.
- Work autonomously without micromanagement; expected to take ownership of tasks and deliver results.
- Bilingual (English 60% / French 40%) – fluency in both languages is essential.
- 2-3 years of experience as an insurance broker (VIP service experience is an asset).
- Strong customer service skills, with the ability to cater to high-net-worth individuals.
- Ability to work independently - training time is limited, so self-sufficiency is key.
- Experience with the following platforms preferred:
- Go Brio / Contact AP (Intact)
- Guichet L’Unique
- Applied (Tarifexpert)
- Assurance Bateau (April/Pacific Marine) – an asset but can be learned quickly
- Orbite – an asset
Base salary – depending on your experience as a broker.
Commission: 15% on new business (significant growth opportunities).
- Bonus Structure: Currently unstructured but open to discussion based on performance.
- No Cold Calls: Clients are referred through commercial and call center channels.
- Work-Life Balance: 35-hour workweek with flexible scheduling (5 days every two weeks can be adjusted).
- Company Culture: No micromanagement - just deliver results, and you will be valued accordingly.
WFH: 5 days in office only every 2 weeks, you make your schedule.
Location: South Shore/ Brossard
This is an exciting opportunity to be a part of a new and rapidly growing division, focusing on elite clientele and high-value insurance policies. If you excel in customer service and are ready to make a lasting impact, we encourage you to apply!
More about this job
Responsibilities
Serve as the dedicated contact for high-value clients and manage their home, vehicle, boat, and commercial insurance policies. Provide tailored coverage guidance, coordinate with internal teams, and handle referred clients without cold calling.
Requirements
Requires fluency in English and French and 2–3 years of insurance broker experience; VIP service experience is an asset. Candidates should have strong customer service skills, be able to serve high-net-worth clients, and work independently; experience with the listed insurance platforms is preferred.
Skills
- Customer Service
- Insurance Brokerage
- Personal Lines Insurance
- High-Net-Worth Client Service
- Policy Management
- Insurance Coverage Guidance
- Bilingual Communication
- Independent Work
- Referral Management
- Coordination
- Sales
Benefits
- Flexible Scheduling
- Commission on New Business
- Performance Bonus Opportunity
- No Cold Calling
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Finance & Accounting
- Sales
Keywords
- Insurance Brokerage
- Personal Lines Insurance
- Commercial Insurance
- High-Net-Worth Clients
- VIP Client Service
- Policy Management
- Home Insurance
- Vehicle Insurance
- Boat Insurance
- Trucking Insurance
- Insurance Coverage
- Customer Service
- English
- French
- Referrals
- Go Brio
- Contact AP
- Intact
- Guichet L’Unique
- Applied
- Tarifexpert
- Assurance Bateau
- April
- Pacific Marine
- Orbite