Senior Practice Specialist | Hybrid
- Brampton, ON, Canada
$80,000 to $110,000 annual compensation range · Full-time
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Job details
- Pay
- $80,000 to $110,000 annual compensation range
- Job type
- Full-time
- Apply by
- Experience
- Minimum 5 years of Commercial Insurance experience
- Posting language
- English
- Posted
Original job description
Senior Practice Specialist
Commercial Lines | Toronto or Durham, ON | Hybrid | Full Time, Permanent
$80,000 to $110,000 + Variable Compensation & Performance Bonus
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.
This is a strong opportunity for a senior Commercial Lines professional who enjoys being the person others can rely on for complex processing, technical insurance questions, and day-to-day support.
You will join a Commercial Lines Service Unit supporting mid-market and large commercial accounts. This is a hands-on position with no direct reports, but you will act as a senior resource and escalation point for the team.
What You’ll Need
In this role, you will work closely with Producers, Senior Account Managers, and Senior Placement Brokers to ensure complex commercial accounts are handled accurately and efficiently.
Your Responsibilities Will Include
Commercial Lines | Toronto or Durham, ON | Hybrid | Full Time, Permanent
$80,000 to $110,000 + Variable Compensation & Performance Bonus
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.
This is a strong opportunity for a senior Commercial Lines professional who enjoys being the person others can rely on for complex processing, technical insurance questions, and day-to-day support.
You will join a Commercial Lines Service Unit supporting mid-market and large commercial accounts. This is a hands-on position with no direct reports, but you will act as a senior resource and escalation point for the team.
What You’ll Need
- Active RIBO license
- Minimum 5 years of Commercial Insurance experience
- Experience with mid-market and/or large commercial accounts
- Strong knowledge of Commercial Lines coverage and policy documentation
- Strong understanding of insurer requirements and commercial policy transactions
- Experience handling complex commercial accounts
- Strong problem-solving and organizational skills
- Excellent attention to detail
- Strong communication skills
- Ability to provide guidance and support while remaining hands-on
- EPIC experience is a strong asset
In this role, you will work closely with Producers, Senior Account Managers, and Senior Placement Brokers to ensure complex commercial accounts are handled accurately and efficiently.
Your Responsibilities Will Include
- Processing and administering mid-market and large commercial accounts
- Managing renewals, endorsements, cancellations, policy changes, certificates, invoicing, and other policy transactions
- Reviewing insurer documentation and maintaining accurate account information
- Supporting complex and multi-policy commercial accounts
- Resolving processing issues and discrepancies
- Providing technical and procedural guidance to other team members
- Acting as a senior escalation point for the Commercial Lines Service Unit
- Supporting workload prioritization and operational issues when required
- Supporting onboarding, workflow consistency, and process improvements
- $80,000 to $110,000 annual compensation range
- Variable commission and potential performance-based bonus
- Hybrid work flexibility
- Group RRSP matching
- Paid personal days
- Group health benefits and EFAP
- Professional membership fees, including RIBO, IBAO, and IIC
- Professional development and educational reimbursement
- Professional office environment and free parking
More about this job
Responsibilities
Process and administer mid-market and large commercial accounts, including renewals, endorsements, cancellations, policy changes, certificates, and invoicing. Resolve complex processing issues, provide technical guidance, serve as an escalation point, and support workload prioritization, onboarding, and process improvements.
Requirements
Requires an active RIBO license and at least five years of Commercial Insurance experience, including experience with mid-market or large commercial accounts. Candidates should have strong Commercial Lines and insurer transaction knowledge, excellent problem-solving, organizational, communication, and detail skills; EPIC experience is an asset.
Skills
- Commercial Insurance
- Commercial Lines Coverage
- Policy Documentation
- Policy Administration
- Renewals
- Endorsements
- Cancellations
- Certificates
- Insurer Requirements
- Complex Account Processing
- Problem-Solving
- Organization
- Attention to Detail
- Communication
- Team Guidance
- EPIC
Benefits
- Variable Commission
- Performance-Based Bonus
- Hybrid Work Flexibility
- Group RRSP Matching
- Paid Personal Days
- Group Health Benefits
- Employee and Family Assistance Program
- Professional Membership Fees
- Professional Development
- Educational Reimbursement
- Free Parking
Visa sponsorship
Not detected in the job text
Hiring contact
Jeremy Corbet
Categories
- Customer Service & Support
- Finance & Accounting
- Management & Leadership
Keywords
- Commercial Insurance
- Commercial Lines
- RIBO License
- Mid-Market Accounts
- Large Commercial Accounts
- Insurance Brokerage
- Policy Documentation
- Insurer Requirements
- Policy Transactions
- Renewals
- Endorsements
- Cancellations
- Certificates
- Invoicing
- Account Administration
- Complex Account Processing
- EPIC
- Escalation Support
- Workload Prioritization
- Onboarding
- Workflow Consistency
- Process Improvement
- Producer Support
- Account Management
- Placement Brokerage