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Store manager - retail

  • Sherbrooke, QC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Working hours
40 hours per week
Posting language
English
Posted

Original job description

  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Work setting

  • Toy store
  • Hobby/crafts/novelty store
  • Retail business

Tasks

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and/or volunteers
  • Oversee payroll administration
  • Conduct performance reviews

Supervision

  • 3-4 people

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Standing for extended periods

Personal suitability

  • Positive attitude
  • Time management
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
  • Ability to multitask

Employment terms options

  • Evening

Experience

  • 3 years to less than 5 years

Employment terms options

  • Day
  • Weekend

Other Benefits

  • Other benefits
  • Durée de l'emploi: Permanent
  • Langue de travail: Bilingue
  • Heures de travail: 40 hours per week
More about this job

Responsibilities

Direct, organize, and evaluate daily retail store operations, including assigning staff duties and determining staffing needs. Recruit, hire, and supervise staff, administer payroll, conduct performance reviews, and resolve customer and supply issues.

Requirements

Requires a secondary (high) school graduation certificate and 3 to less than 5 years of experience. The role calls for strong customer focus, communication, organization, time management, flexibility, and the ability to work in a fast-paced environment.

Skills

  • Daily Operations Management
  • Staff Supervision
  • Staff Scheduling
  • Recruitment and Hiring
  • Payroll Administration
  • Performance Reviews
  • Customer Service
  • Complaint Resolution
  • Inventory and Supply Issue Resolution
  • Time Management
  • Oral Communication
  • Written Communication
  • Organization
  • Multitasking
  • Attention to Detail
  • Teamwork

Benefits

  • Other Benefits

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Human Resources

Keywords

  • Retail Store
  • Toy Store
  • Hobby and Crafts
  • Daily Operations
  • Staff Management
  • Staff Scheduling
  • Recruitment
  • Hiring
  • Supervision
  • Payroll Administration
  • Performance Reviews
  • Customer Service
  • Customer Complaints
  • Supply Shortages
  • Criminal Record Check
  • Fast-Paced Environment
  • Time Management
  • Attention to Detail
  • Teamwork
  • Multitasking
  • Evening Shifts
  • Day Shifts
  • Weekend Shifts

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