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Added 5 mins ago
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Territory Manager, Dermatology, Ontario GTA West Region | Gestionnaire de territoire, Dermatologie, Région Ontario- GTA Ouest
Organon
Kirkland, QC · CAN - Quebec - Kirkland
- Full-time
Reporting to the National Sales Manager - Dermatology, the Territory Manager is responsible for achieving the sales and business objectives relative to our dermatology product, within…
Added 5 mins ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Edmonton, AB
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 6 mins ago
4A
Business Manager - Kitchener AutoMart
401 Auto
Cambridge, ON · Kitchener, Ontario
- Full-time
We’re looking for a results-driven and customer-focused Automotive Business Manager to join our dynamic team. In this high-impact role, you’ll take charge of the Finance & Insurance (F&I)…
Added 6 mins ago
SB
Field Marketing Coordinator Intern - London
Stanley Black & Decker, Inc.
London, ON · ON
- Full-time
…in the London region and reporting directly to the Territory Manager, Residential Sales. The FMC Intern is a dedicated service support representative with responsibility for big box retail…
Added 6 mins ago
SB
Field Marketing Coordinator Intern - St. Catherines
Stanley Black & Decker, Inc.
St. Catharines, ON · ON
- Full-time
…St. Catherines region and reporting directly to the Territory Manager, Residential Sales. The FMC Intern is a dedicated service support representative with responsibility for big box retail…
Added 6 mins ago
SB
stagiaire Coordonnateur(trice) Marketing Terrain (FMC) / Field Marketing Coordinator (FMC) Intern
Stanley Black & Decker, Inc.
Quebec, QC
- Full-time
Added 6 mins ago
SB
Field Marketing Coordinator Intern - St. John's
Stanley Black & Decker, Inc.
St. John's, NL · ON
- Full-time
…the St. John’s region and reporting directly to the Territory Manager, Residential Sales. The FMC Intern is a dedicated service support representative with responsibility for big box retail…
Added 6 mins ago
SB
Field Marketing Coordinator Intern - Windsor
Stanley Black & Decker, Inc.
Windsor, ON · ON
- Full-time
…Windsor region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 6 mins ago
SB
Field Marketing Coordinator Intern - Halifax
Stanley Black & Decker, Inc.
NS
- Full-time
…Halifax region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 6 mins ago
SB
Field Marketing Coordinator Intern - Brantford
Stanley Black & Decker, Inc.
Cambridge, ON · ON
- Full-time
…the Brantford region and reporting directly to the Territory Manager, Residential Sales. The FMC Intern is a dedicated service support representative with responsibility for big box retail…
Added 6 mins ago
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Architectural Specifications Manager - Central Canada
ROCKWOOL Group
Toronto, ON · Canada (Offsite)
- $115,000 to $130,000 CAD / year
- Full-time
ROCKWOOL is seeking an Architectural Specifications Manager – Central Canada to join our Architectural Sales Team. The ideal candidate will be based in the Greater Toronto Area (GTA), with…
Added 6 mins ago
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Executive Assistant
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…close partnership with your executive through a dotted-line relationship while reporting directly to the People Experience Manager for performance, development, workload support, and…
Added 20 mins ago
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Regional Sales Manager
ROBINSON
MB · Manitoba, Canada
- Full-time
We know what it means to put the customer first - our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and…
Added 20 mins ago
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VP & GM, Electrical Division
ROBINSON
Winnipeg, MB
- Full-time
ROBINSON is introducing a new Vice President & General Manager, Electrical Division role to lead the continued growth and development of our Electrical business.
Added 21 mins ago
S
Sales Associate (Metropolis at Metrotown)
Swatch
Burnaby, BC
- Part-time
As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core…
Added 21 mins ago
TP
Financial Services Officer (Banking)
The Police Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
…promptly resolved, including complaints, and advises Branch Manager of any significant…
Added 21 mins ago
JB
Inside Sales Representative
John Brooks
Mississauga, ON
- Full-time
Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role…
Added 21 mins ago
Assistant Manager, Global Periodic and Regulatory Refresh
Scotiabank
Toronto, ON
As Assistant Manager, Global Periodic and Regulatory Refresh, you will lead the ongoing refresh of client data and documentation for our Global GBM clients, ensuring it is completed…
Added 21 mins ago
WC
National Accounts Manager
White Cap
Vaughan, ON
- Full-time
Responsible for overseeing the relationship of our largest national customers by working with their corporate decision makers and White Cap stakeholders to drive sales growth. The National…
Added 21 mins ago
A
Transmission Key Accounts Manager
ATCO
Edmonton, AB
- Full-time
This role requires a strong combination of technical understanding, relationship management, and problem-solving skills. You will work across Operations, Engineering, Construction,…
Added 21 mins ago
JB
Inside Sales Representative
John Brooks Company
Remote, Canada
- Full-time
- Remote
Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role…
Added 21 mins ago
S
Customer Success Manager
SAS
Canada
- Other
Customer Success Manager- Remote or Hybrid (Canada)
Added 35 mins ago
FC
Program Lead, Enterprise CRM (Higher Education)
Fanshawe College
London, ON
- Full-time
…student-centred experiences that support Fanshawe's Student Enrolment Management strategy. By facilitating collaboration across academic and administrative areas, the Program Lead helps…
Added 35 mins ago
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Senior Membership Sales Associate
Orangetheory Fitness 10018
Milton, ON
- $25 to $32 CAD / hour
- Full-time
You’ll work closely with the Studio Manager and Head Coach to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you’ll also help set the…
Added 35 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Oakville, ON
- $25 to $32 CAD / hour
- Full-time
You’ll work closely with the Studio Manager and Head Coach to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you’ll also help set the…

John Brooks Company

Inside Sales Representative

Remote, Canada

Remote

Competitive remuneration including base salary ($57,000 to $72,000 + incentive) · Full-time

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Job details

Pay: Competitive remuneration including base salary ($57,000 to $72,000 + incentive)
Job type: Full-time
Workplace: Remote
Experience: 2-4 years of recent, relevant experience in inside sales, telesales, account management, customer service, or a related sales role.
Posting language: English
Posted: Nov 9, 2026

Original job description

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role focuses on building strong customer relationships, identifying sales opportunities, and driving revenue growth through proactive outbound sales, account management, and customer engagement. Using a consultative and data-driven approach, the Inside Sales Representative recommends solutions that meet customer needs, executes promotional initiatives, and works toward achieving sales targets and business objectives.

DUTIES & RESPONSIBILITIES

Manage, retain, and grow an assigned portfolio of customer accounts.
Build and maintain strong customer relationships to support customer satisfaction, retention, and long-term account growth.
Serve as a primary point of contact for assigned customers, responding to inquiries and identifying opportunities to meet evolving business needs.
Conduct regular customer outreach to maintain engagement and strengthen customer loyalty.
Conduct proactive outbound sales calls and customer outreach to generate sales opportunities and drive revenue growth.
Identify, qualify, and convert sales opportunities into closed sales.
Recommend appropriate products, services, and solutions based on customer needs and business objectives.
Execute promotional campaigns and sales initiatives to increase sales volume and customer participation.
Consistently meet or exceed established sales targets, quotas, and key performance indicators (KPIs).
Manage the sales process from opportunity identification through order completion and follow-up.
Prioritize customer opportunities based on revenue potential, buying patterns, and growth opportunities.
Maintain an active sales pipeline and ensure timely follow-up on leads, quotations, and customer requests.
Prepare quotations, pricing proposals, and related sales documentation.
Analyze account performance, sales trends, and customer purchasing patterns to identify growth opportunities.
Use sales and customer data to develop account growth strategies and recommend actions that increase revenue and customer engagement.
Monitor market activity, customer feedback, and competitive insights to support business growth and sales effectiveness.
Collaborate with Marketing, Product Management, Customer Service, and other internal teams to support customer needs and achieve business objectives.
Contribute customer and market insights to support product, promotional, and sales initiatives.
Participate in sales meetings, training, and continuous improvement activities.
Maintain accurate and up-to-date customer records, sales activities, opportunities, and pipeline information within the CRM system.
Document customer interactions and account activities in a timely manner.
Prepare sales reports and other administrative documentation as required.
Maintain complete knowledge of and comply with Company and departmental policies, procedures, and standards.
Respond to emails promptly and communicate with internal teams and external partners regarding current projects and requests.
Provide the team with relevant monthly updates.
Perform any other duties as assigned or required.
Comply with all requirements of the Health & Safety Program and applicable occupational health and safety legislation.

QUALIFICATIONS

Essential:

College diploma in Business, Marketing, Sales, Communications, or a related field.
2-4 years of recent, relevant experience in inside sales, telesales, account management, customer service, or a related sales role.
Working knowledge of sales processes, account management, customer relationship management, and prospecting techniques.
Proficiency with CRM systems, Sales Engagement tools, and Microsoft Office applications.
Strong analytical, organizational, and communication skills.
Ability to interpret sales data and identify customer growth opportunities.
Demonstrated alignment with John Brooks' values: People First, Customer Focus, and Pursuit of Excellence.
Ability to identify customer needs, present value-driven solutions, overcome objections, and convert opportunities into sales.
Strong customer relationship management skills, with the ability to manage a high-volume portfolio of accounts and identify opportunities to increase revenue, expand product adoption, and strengthen customer loyalty.
Excellent communication skills, with the ability to communicate clearly, professionally, and persuasively through a variety of methods.
Ability to proactively identify and pursue new sales opportunities within existing and prospective accounts.
Strong organizational and time management skills, with the ability to prioritize competing demands and maintain consistent follow-up across a large customer portfolio.
Demonstrated ownership of sales targets, performance metrics, and business objectives, with a focus on continuous improvement.
Ability to remain flexible and effective in a fast-paced, target-driven environment, adapting to changing customer needs, priorities, and business demands.

Desirable:

Experience managing and growing an assigned portfolio of customer accounts.
Experience conducting outbound sales calls, prospecting, and business development.
Experience preparing quotations, pricing proposals, and sales documentation.
Experience analyzing sales performance, customer purchasing patterns, and account growth opportunities.
Experience working collaboratively with Marketing, Product Management, Customer Service, Operations, Procurement, Finance, or Sales teams.
Familiarity with industrial, technical, or distribution-based sales environments.

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

At John Brooks Company, our People First value is at the heart of everything we do. As a Canadian founded and owned company with more than 200 employees across the country, we are committed to creating opportunities for our team members to learn, grow, and advance their careers. We value entrepreneurial thinking, initiative, collaboration, and innovation, and we encourage employees to bring forward new ideas and take ownership of their development. As we continue to grow, we remain proud to support internal mobility and provide opportunities for employees to build rewarding careers within the organization.

WHAT’S IN IT FOR YOU?

Competitive remuneration including base salary ($57,000 to $72,000 + incentive)
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

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More about this job

Responsibilities

The Inside Sales Representative manages and grows an assigned portfolio of customer accounts through proactive outbound sales and relationship building. They are responsible for identifying sales opportunities, preparing quotations, and meeting revenue targets while collaborating with internal teams.

Requirements

Candidates must possess a college diploma in a business-related field and 2-4 years of relevant experience in inside sales or account management. Proficiency in CRM systems and strong analytical and communication skills are required for this role.

Skills

Inside sales
Account management
Prospecting
Sales pipeline management
Data analysis
CRM software
Sales engagement tools
Microsoft Office
Communication
Negotiation
Business development
Quotation preparation
Strategic planning
Customer retention
Revenue growth

Benefits

Medical insurance
Dental insurance
Paramedical insurance
Vision insurance
Company Group RRSP with employer matching
Annual health and wellness subsidy
Paid personal day program
Vacation

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Account Management
CRM
Sales Pipeline
Prospecting
Business Development
Fluid Handling
Filtration
Pumps
Valves
Revenue Growth
Customer Engagement
Data-driven
Consultative Sales
Microsoft Office
Sales Targets
KPIs
Market Analysis
Industrial Sales
Distribution

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