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Added 11 mins ago
Project Coordinator
Spartan Controls Ltd.
Calgary, AB
We are currently seeking a Project Coordinator for our Valves, Actuation & Measurement team, in Calgary. Reporting to the Manager, Coordinators, you will be responsible for processing…
Added 26 mins ago
M
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
MSD
Kirkland, QC
- Full-time
Added 26 mins ago
Coordinator, Academic Plan Initiatives
Simon Fraser University
Burnaby, BC
The Coordinator, Academic Plan Initiatives is a new role that will administer project and operational work stemming from the SFU Academic Plan (2025-2030) within the Vice-Provost and…
Added 26 mins ago
BC
Project Coordinator - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Project Coordinator - Industrial WestThe Project Coordinator - Industrial West is responsible for supporting the successful planning, execution, and closeout of fabrication projects. This…
Added 41 mins ago
C
Senior Corporate Development Coordinator
Co-operators
Guelph, ON
- Full-time
The Senior Corporate Development Coordinator is responsible for providing coordination and executive support to the Corporate Development Group, including both Traditional and Corporate…
Added 1 hour ago
T
Operations Analyst III
TD
Mississauga, ON
- Full-time
Lead work streams by acting as a project lead / subject matter expert for small-scale projects/initiatives in accordance with project management methodologies
Added 1 hour ago
MI
Information Technology Project Coordinator
Micronetbd Inc
Toronto, ON
- Full-time
Role Description The Information Technology Project Coordinator is a full-time, on-site role based in Toronto, ON. This role supports the planning, execution, and monitoring of IT and…
Added 2 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 2 hours ago
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Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 2 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 2 hours ago
M
Corporate Strategy Analyst
MUFG
Toronto, ON
- Full-time
Serve as the business coordinator for global system implementations and enhancements.
Added 2 hours ago
Co-op Assistant Coordinator, Cost Controls
Aecon
Toronto, ON
We are thrilled to be looking for our next co-op candidate to support our project controls team with a focus on cost. This role will support our major projects within our Civil East…
Added 3 hours ago
A
BIM Coordinator
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The BIM Coordinator will support the digital delivery of a major infrastructure project. The successful candidate will play a key role in the development, coordination, and implementation…
Added 3 hours ago
K
Facilities Compliance Coordinator
Kenvue
Guelph, ON
- Full-time
We are seeking a Facilities Coordinator to support the execution of Facilities department activities, ensuring compliance with safety, quality, and GMP requirements. This role is…
Added 3 hours ago
M
Corporate Strategy Analyst
MUFG
Toronto, ON
- Full-time
Serve as the business coordinator for global system implementations and enhancements.
Added 3 hours ago
MC
Facilities Coordination Project Manager
MatchBox Consulting Group
Surrey, BC
- Contract
MatchBox Consulting Group is seeking a Facilities Management Coordinator to support one of British Columbia's largest utility providers at its Trades Training Centre in Surrey.
Added 3 hours ago
MC
Project Coordinator (Budget & Forecasting)
MatchBox Consulting Group
New Westminster, BC
- Contract
MatchBox is urgently seeking a Project Coordinator (Budget and Forecasting) for a 17-month contract role at our New Westminster, BC based client. This is a hybrid role 2 days on site and 3…
Added 3 hours ago
C
Consultant, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…client needs are met with the highest quality. As a Senior Test Coordinator, you’ll be a team lead on CIBC’s Technology team, assigning and overseeing the execution of test cases and…
Added 4 hours ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
…computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training…
Added 4 hours ago
JB
Service Coordinator
John Brooks Company
Mississauga, ON
- $60,000 to $70,600 CAD / year
- Full-time
Reporting to the Service Operations Supervisor, the Service Coordinator manages pump repair, service, and parts orders from request to completion. This role prepares quotations, coordinates…
Added 4 hours ago
JB
Service Coordinator
John Brooks
Mississauga, ON
- $60,000 to $70,600 CAD / year
- Full-time
Reporting to the Service Operations Supervisor, the Service Coordinator manages pump repair, service, and parts orders from request to completion. This role prepares quotations, coordinates…
Added 5 hours ago
UO
Senior Coordinator, Development
University of Ottawa
Ottawa, ON · Desmarais Hall
- Full-time
…fundraising success by providing administrative, operational, and project management support to the advancement team. This position ensures the efficient execution of major, principal,…
Added 5 hours ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
The Site Coordinator is responsible for the organization, coordination and administration of all undergraduate medical education activities at the site, including the Longitudinal…
Added 5 hours ago
M
Business Project Manager
Maarut
Levis, QC
- Contract
The client is looking for two senior, versatile project
Added 8 hours ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.

John Brooks Company

Service Coordinator

Mississauga, ON, Canada

$60,000 to $70,600 CAD / year · Full-time

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Job details

Pay: $60,000 to $70,600 CAD / year
Job type: Full-time
Experience: Minimum 3 to 6 years of recent, relevant experience in service coordination, customer service, order management, or a related role
Posting language: English
Posted: Oct 29, 2026

Original job description

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

Reporting to the Service Operations Supervisor, the Service Coordinator manages pump repair, service, and parts orders from request to completion. This role prepares quotations, coordinates activities between customers, vendors, and internal teams, maintains CRM/ERP records, and ensures timely, accurate service delivery.

DUTIES & RESPONSIBILITIES

Manage repair, field service, and parts orders from initial request through completion
Prepare detailed quotations including labour, materials, parts, and scope of work
Review technical reports, drawings, and documentation to determine repair requirements
Evaluate repair versus replacement options and provide cost-effective recommendations
Coordinate communication between customers, sales teams, technicians, vendors, contractors, and internal departments
Schedule and coordinate service work, repairs, and third-party services to meet customer timelines
Monitor job progress and provide regular updates to stakeholders
Ensure required materials, parts, and resources are available before work begins
Create and maintain work orders, bills of material, part numbers, quotations, and job records within CRM/ERP systems
Track job status and ensure accuracy of all documentation, costing, and order information
Support invoicing and job closure activities in collaboration with the Accounting team
Serve as the primary point of contact for customer inquiries, concerns, and service updates
Build and maintain positive relationships with customers, suppliers, vendors, and contractors
Maintain compliance with company policies, procedures, and Health & Safety requirements
Provide administrative support, project updates, and assist with special projects and other duties as assigned

QUALIFICATIONS

Essential:

High school diploma or equivalent
Minimum 3 to 6 years of recent, relevant experience in service coordination, customer service, order management, or a related role
Advanced proficiency with Microsoft Office Suite
Experience using CRM and/or ERP systems
Strong problem-solving and troubleshooting abilities
Excellent verbal and written communication skills
Strong interpersonal and relationship-building skills
Ability to interpret technical reports, drawings, and repair documentation
Experience preparing accurate quotations and managing order processes
Strong organizational, multitasking, and prioritization skills
High attention to detail and accuracy
Customer-focused with the ability to manage multiple projects and deadlines in a fast-paced environment

Desirable:

Post-secondary education in Business, Engineering Technology, Supply Chain, or a related field.
Experience in industrial, mechanical, pump, rotating equipment, or service-related environments.
Knowledge of repair, maintenance, or field service operations.
Experience creating bills of materials and managing inventory-related processes.
Understanding of job costing, pricing, and repair versus replacement analysis.
Familiarity with technical products, equipment repairs, and service workflows

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

At John Brooks Company, our People First value is at the heart of everything we do. As a Canadian founded and owned company with more than 200 employees across the country, we are committed to creating opportunities for our team members to learn, grow, and advance their careers. We value entrepreneurial thinking, initiative, collaboration, and innovation, and we encourage employees to bring forward new ideas and take ownership of their development. As we continue to grow, we remain proud to support internal mobility and provide opportunities for employees to build rewarding careers within the organization.

WHAT’S IN IT FOR YOU?

Competitive remuneration including base salary ($60,000-$70,600)
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

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More about this job

Responsibilities

The Service Coordinator manages the end-to-end process for pump repairs, service requests, and parts orders, including preparing quotations and scheduling work. They act as the primary point of contact for customers and internal teams to ensure accurate documentation and timely service delivery.

Requirements

Candidates must have a high school diploma and 3 to 6 years of relevant experience in service coordination or order management. Proficiency in Microsoft Office and experience with CRM/ERP systems are essential, along with strong organizational and communication skills.

Skills

Service coordination
Customer service
Order management
Quotation preparation
CRM systems
ERP systems
Problem-solving
Troubleshooting
Technical documentation interpretation
Communication
Relationship building
Multitasking
Attention to detail
Job costing
Inventory management
Project coordination

Benefits

Medical insurance
Dental insurance
Paramedical insurance
Vision insurance
Company group RRSP with employer matching
Annual health and wellness subsidy
Paid personal day program
Competitive vacation

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Pump repair
Fluid handling
CRM
ERP
Quotations
Work orders
Bills of material
Job costing
Technical reports
Field service
Supply chain
Engineering technology
Mechanical
Rotating equipment
Inventory management
Microsoft Office
Customer relations
Project management
Health and safety

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