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Truck and Coach Field Technician
Wajax
Timmins, ON
- Full-time
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Heavy Equipment Technician, Mining
SMS Equipment Inc.
Timmins, ON
- Full-time
At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices…
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MarTech / AdTech Technical Lead
Capgemini
Mississauga, ON
…implementation - coordinating specialists across identity, data engineering, decisioning, and activation so the overall solution stays coherent even as individual workstreams move at their…
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Java Full Stack Developer
Capgemini
Mississauga, ON
Experience applying Software Engineering Architecture and Design Patterns (OO, Functional, REST)
Added 1 min ago
Technical Business Development - Power & Drives (Process Electrification)
Spartan Controls Ltd.
Burnaby, BC
…solutions across industrial process customers. The successful candidate will act as a technical authority and trusted advisor, translating customer operational and electrical challenges…
Added 1 min ago
Sustaining Engineer
National Research Council Canada
Ottawa, ON
This role requires strong technical troubleshooting capability, collaboration with engineering and operations teams, and the ability to provide technical guidance and support to operators.…
Added 1 min ago
Nuclear Quality Assurance Engineer
Celeros Flow Technology
QC · Burlington, QC
…Programs reports to the site Quality Assurance Manager. This candidate will be a technical expert within the Quality department, providing Nuclear Technical input on product quality,…
Added 16 mins ago
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RQ11575 – Data Architect/Modeller – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…common, canonical, domain, and semantic data modelling. The ideal candidate will have deep knowledge of data architecture principles, methodologies, standards, and best practices, along…
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Salesforce Developer
Brunel
Quebec, QC
- $100,000 to $125,000 CAD / year
- Full-time
This is a hands-on engineering role focused on Salesforce Agentforce, Apex development, Lightning Web Components, workflow automation, enterprise integrations, and LLM integration. The…
Added 16 mins ago
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Coordinator, Environment
Glencore Canada
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
…regulatory obligations and permit requirements. The successful candidate will oversee environmental data systems, coordinate regulatory data submissions, and ensure compliance data is…
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Senior Integration Engineer (Boomi/Workato)
HeartCentrix Solutions
ON · Ontario, Canada
- Contract
The ideal candidate brings strong hands-on experience with modern integration platforms and is comfortable leveraging AI-driven automation to build scalable, high-performance solutions.…
Added 16 mins ago
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AWS Infrastructure Engineer
Apptoza Inc.
Toronto, ON
- Contract
Ideal Candidate: A hands-on senior engineer with proven enterprise AWS infrastructure experience, strong IAM security and networking expertise, and banking/financial services exposure.
Added 16 mins ago
AI
Forward Deployed Engineer
Apptoza Inc.
Toronto, ON
- Contract
We are seeking a Senior Forward Deployed Engineer with strong expertise in Python, PySpark, data engineering, AI application development, and cloud platforms. The candidate will work…
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National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and…
Added 16 mins ago
WU
Associate Director, Identity and Access Management
Western University
London, ON
- Full-time
The base salary will be $90,460 - $129,090 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.
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KR
AWS Cloud Engineer
KTek Resourcing
Toronto, ON · Greater Toronto Area, Canada
- Contract
…implement, maintain, and optimize cloud infrastructure. The ideal candidate will have hands-on experience with AWS cloud services, platform provisioning, AWS Cloud Development Kit (CDK),…
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Software Developer
AppDirect
Montreal, QC
- Full-time
Added 16 mins ago
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Procurement and Contracts Advisor
Airswift
Calgary, AB
- Contract
…managing the end-to-end purchase order lifecycle. The successful candidate will work closely with project teams, engineering, operations, and suppliers to ensure materials and services are…
Added 16 mins ago
NS
2627-217- Facilities Support Assistant (FS4) - Shelburne Campus
Nova Scotia Community College - NSCC
Shelburne, NS
- Full-time
…least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic…
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Senior Manager, BT Applications
Diligent
Vancouver, BC
- Full-time
…Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools, architect solutions, and still build hands-on reference…
Added 16 mins ago
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General Manager
Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The successful candidate will oversee all major plant functions, drive operational excellence, improve profitability, and support significant business growth, including new product launches…
Added 16 mins ago
Enterprise Architect
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB · Stellarton, NS · Mississauga, ON
The successful candidate will balance near-term business priorities with long-term architectural direction while identifying opportunities to simplify technology, improve business…
Added 16 mins ago
Director, DevOps & Platform Engineering
Questrade Financial Group
AB · Vancouver, BC · MB · ON
At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver…
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Project Manager, Permit, Licenses & Approvals
Metrolinx
Toronto, ON
- Full-time
…activities across a variety of capital projects. The successful candidate will review project submissions and obtain the permits, licenses, and approvals (PLA) required prior to…
Added 16 mins ago
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Senior Mechanical Engineer
BESTECH
Sudbury, ON · Greater Sudbury, Ontario
- Full-time
BESTECH is an innovative multi-disciplinary engineering services firm with over 25 years of proven success across many engineering disciplines.

John Brooks

Application Specialist I

Laval, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Posting language: English
Posted: Oct 27, 2026

Original job description

WHAT DO WE DO?

This role is for an existing vacancy.

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working closely with customers, suppliers, and internal teams, this role helps ensure a high level of service while supporting sales growth, accurate order management, and successful project execution

DUTIES & RESPONSIBILITIES

Prepare, review, and follow up on customer quotations
Provide technical support, product recommendations, costing, and proposal development
Translate customer requirements into accurate product and solution recommendations
Process customer orders and monitor order status through completion
Coordinate with suppliers and vendors to ensure timely delivery and issue resolution
Communicate with customers by phone and email regarding products, orders, and technical inquiries
Troubleshoot customer issues and work with internal teams and manufacturers to resolve concerns
Deliver after sales support to ensure customer satisfaction
Support business growth by identifying opportunities and strengthening customer relationships
Prepare proposals based on customer requirements, market conditions, and product offerings
Maintain accurate records and documentation related to quotes, orders, and projects
Compile and organize vendor documentation for customer projects
Support collections and payment follow up activities in partnership with the Accounting team
Follow established sales processes, systems, and procedures to ensure operational efficiency

Requirements

QUALIFICATIONS

College diploma in a related field
3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Proficiency with order entry and quoting systems (Epicor P21 or similar)
Understanding of customer service principles and best practices
Strong verbal and written communication skills
Strong problem solving and troubleshooting abilities
Ability to manage multiple priorities in a fast paced environment
Strong attention to detail and accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong organizational and customer service skills
Ability to work collaboratively within a team environment

Desirable

Bilingual (English and French)

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

Benefits

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we'll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT'S IN IT FOR YOU?

Competitive remuneration
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

Apply About employer

More about this job

Responsibilities

Prepare and follow up on quotations, recommend products and solutions, process orders, and provide technical and after-sales support to customers. Coordinate with suppliers and internal teams to resolve issues, support project delivery and sales growth, and maintain accurate records and documentation.

Requirements

A college diploma in a related field and 3 to 6 years of experience in technical sales, customer service, inside sales, or a related role are required. Candidates should have experience with order-entry and quoting systems, strong communication and troubleshooting skills, proficiency in Microsoft Office, and the ability to manage multiple priorities accurately and collaboratively.

Skills

Technical Sales Support
Customer Service
Quotation Preparation
Product Recommendations
Order Processing
Order Management
Troubleshooting
Proposal Development
Supplier Coordination
Customer Communication
Problem Solving
Microsoft Office
Epicor P21
Attention To Detail
Time Management
Organization

Benefits

Competitive Remuneration
Competitive Vacation
Paid Personal Days
Medical Coverage
Dental Coverage
Paramedical Coverage
Vision Coverage
Group RRSP With Employer Matching
Annual Health And Wellness Subsidy

Visa sponsorship

Not detected in the job text

Keywords

Fluid Handling
Machinery Manufacturing
Filtration
Pumps
Spray Products
Valves
Technical Sales
Inside Sales
Customer Service
Quotations
Product Recommendations
Costing
Proposal Development
Order Entry
Order Management
Epicor P21
Microsoft Office
Word
Excel
Outlook
Supplier Coordination
Troubleshooting
After-Sales Support
Vendor Documentation
Collections
Payment Follow-Up
Sales Processes
Project Execution

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