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Added 4 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC
- Full-time
MAKING AN IMPACT The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help…
Added 4 mins ago
UO
Enrolment Services Advisor (Recurring Part-time)
University of Calgary
Calgary, AB
- Part-time
…and compliance, as well as academic and referral services to support student engagement and student success while demonstrating critical thinking. As a result, this role requires…
Added 4 mins ago
UO
Enrolment Services Advisor
University of Calgary
Calgary, AB
- Full-time
…and compliance, as well as academic and referral services to support student engagement and student success while demonstrating critical thinking. As a result, this role requires…
Added 5 mins ago
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3DEXPERIENCE DevOps Specialist
Techso
Montreal, QC
- Full-time
Techso is looking for a 3DEXPERIENCE DevOps Specialist to contribute to technology projects for clients across Canada.
Added 5 mins ago
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Specialist, Shared Services (Accounts Receiveable/Accounts Payable)
Endy
Toronto, ON
- Full-time
The Specialist, Shared Services (AP/AR) is responsible for supporting the day-to-day financial operations of the organization, with a primary focus on Accounts Payable (AP) and Accounts…
Added 5 mins ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions Canada
Prince George, BC
- Full-time
As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and…
Added 5 mins ago
CO
Senior Communications Specialist
College of Pharmacists of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Chief Operations Officer, the Senior Communications Specialist leads the development and implementation of communication strategies that support CPhM's mandate, strategic…
Added 5 mins ago
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Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 19 mins ago
MS
Total Rewards Specialist
Metro Supply Chain
Mississauga, ON
- Full-time
The Total Rewards Specialist supports the design, administration, and continuous improvement of compensation, benefits, and reward programs that attract, retain, and engage talent. This…
Added 20 mins ago
Inspection Specialist
ExxonMobil
Nanticoke, ON
…software platform for both basic and advanced process control applications. It includes implementing parts of the infrastructure (primarily networking) and doing risk analysis studies to…
Added 20 mins ago
RB
Banking Advisor
Royal Bank of Canada
Thunder Bay, ON
- Full-time
…client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client…
Added 20 mins ago
RB
Senior Specialist, Corporate Actions Bancs and Trust Payment processing
Royal Bank of Canada
Toronto, ON
- Full-time
Support in the implementation of operational changes/improvements to streamline processes and enhance customer service.
Added 20 mins ago
RB
Client Advisor
Royal Bank of Canada
Woodstock, NB
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 20 mins ago
RB
Banking Advisor
Royal Bank of Canada
Quebec, QC
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 34 mins ago
A
Vehicle Registration Clerk - Winnipeg Satellite Office
AutoCanada
Winnipeg, MB
- $45,000 to $50,000 CAD / year
- Other
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Added 34 mins ago
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Accounting Specialist- Trading Finance
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Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
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Added 35 mins ago
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Junior Pension Benefits Specialist
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Charlottetown, PE
- Full-time
The Department of Finance and Affordability is seeking a Junior Pension Benefit Specialist to join the Pensions & Benefits Section within the Pensions & Capital Management Division. The…
Added 49 mins ago
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Client Advisor
RBC
Woodstock, NB
- Part-time
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Added 49 mins ago
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Shift Scheduling Specialist
NAV CANADA
Winnipeg, MB · Toronto, ON
- Full-time
…role for you. We are currently looking for a Shift Scheduling Specialist to join our Central Canada team. Reporting to the Manager, Shift Optimization, this role is the focal point for…
Added 1 hour ago
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Client Engagement Associate [Hourly]
CIBC
Ottawa, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 1 hour ago
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Client Engagement Associate [Hourly]
CIBC
Orleans, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 1 hour ago
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VALUATION SPECIALIST
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Montreal, QC
- Full-time
As a Valuation Specialist, you will lead fair value assessments of private-company equity investments within BDC Capital’s Growth Equity Partners (GEP) and Venture Capital portfolios. You…
Added 1 hour ago
M
Winter Co-op 2027 - Documentation & Knowledge Management Co-op
Manulife
Waterloo, ON
- Full-time
As a Documentation & Knowledge Management Co-op Student, you will work alongside our Documentation Specialist to enhance and support the evolution of our document portal, helping employees…
Added 1 hour ago
MH
Sales Administration Specialist
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Toronto, ON · GTA, ON
- Full-time
In keeping with the Mattamy Mission to provide the Best Homeowner Experience, the Sales Administration Specialist is responsible for preparing, reviewing, and processing Agreements of…
Added 1 hour ago
Sales Representative
ASSA ABLOY
Canada
…service excellence, meet and exceed organizational objectives and support fiscal…

John Brooks

Application Specialist I

Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Posting language: English
Posted: Oct 27, 2026

Original job description

WHAT DO WE DO?

This role is for an existing vacancy.

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working closely with customers, suppliers, and internal teams, this role helps ensure a high level of service while supporting sales growth, accurate order management, and successful project execution

DUTIES & RESPONSIBILITIES

Prepare, review, and follow up on customer quotations
Provide technical support, product recommendations, costing, and proposal development
Translate customer requirements into accurate product and solution recommendations
Process customer orders and monitor order status through completion
Coordinate with suppliers and vendors to ensure timely delivery and issue resolution
Communicate with customers by phone and email regarding products, orders, and technical inquiries
Troubleshoot customer issues and work with internal teams and manufacturers to resolve concerns
Deliver after sales support to ensure customer satisfaction
Support business growth by identifying opportunities and strengthening customer relationships
Prepare proposals based on customer requirements, market conditions, and product offerings
Maintain accurate records and documentation related to quotes, orders, and projects
Compile and organize vendor documentation for customer projects
Support collections and payment follow up activities in partnership with the Accounting team
Follow established sales processes, systems, and procedures to ensure operational efficiency

Requirements

QUALIFICATIONS

College diploma in a related field
3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Proficiency with order entry and quoting systems (Epicor P21 or similar)
Understanding of customer service principles and best practices
Strong verbal and written communication skills
Strong problem solving and troubleshooting abilities
Ability to manage multiple priorities in a fast paced environment
Strong attention to detail and accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong organizational and customer service skills
Ability to work collaboratively within a team environment

Desirable

Bilingual (English and French)

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

Benefits

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we'll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT'S IN IT FOR YOU?

Competitive remuneration
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

Apply About employer

More about this job

Responsibilities

Prepare and follow up on quotations, recommend products and solutions, process orders, and provide technical and after-sales support to customers. Coordinate with suppliers and internal teams to resolve issues, support project delivery and sales growth, and maintain accurate records and documentation.

Requirements

A college diploma in a related field and 3 to 6 years of experience in technical sales, customer service, inside sales, or a related role are required. Candidates should have experience with order-entry and quoting systems, strong communication and troubleshooting skills, proficiency in Microsoft Office, and the ability to manage multiple priorities accurately and collaboratively.

Skills

Technical Sales Support
Customer Service
Quotation Preparation
Product Recommendations
Order Processing
Order Management
Troubleshooting
Proposal Development
Supplier Coordination
Customer Communication
Problem Solving
Microsoft Office
Epicor P21
Attention To Detail
Time Management
Organization

Benefits

Competitive Remuneration
Competitive Vacation
Paid Personal Days
Medical Coverage
Dental Coverage
Paramedical Coverage
Vision Coverage
Group RRSP With Employer Matching
Annual Health And Wellness Subsidy

Visa sponsorship

Not detected in the job text

Keywords

Fluid Handling
Machinery Manufacturing
Filtration
Pumps
Spray Products
Valves
Technical Sales
Inside Sales
Customer Service
Quotations
Product Recommendations
Costing
Proposal Development
Order Entry
Order Management
Epicor P21
Microsoft Office
Word
Excel
Outlook
Supplier Coordination
Troubleshooting
After-Sales Support
Vendor Documentation
Collections
Payment Follow-Up
Sales Processes
Project Execution

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