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SI
Underwriting Specialist, Commercial Lines
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- Full-time
We are looking for a dynamic individual to join our Commercial Underwriting Team. As an Underwriting Specialist you will be adept at analyzing risks and providing creative solutions to our…
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Vendor Managed Inventory (VMI) Specialist
Bunzl Can
Winnipeg, MB
- Part-time
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Added 14 mins ago
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Program Specialist
Emergency Preparedness and Response | Protection civile et Intervention en cas d’urgence
Toronto, ON
- $80,089 to $115,402 CAD / year
- Temporary
As a Program Specialist, you will play a meaningful role in strengthening emergency preparedness across Ontario through the development of training, exercises, and educational resources…
Added 14 mins ago
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Talent Acquisition and Development Specialist
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- $50,000 to $55,000 CAD / year
- Full-time
Partner with leadership and People Team to support and enhance onboarding programs for new hires across departments
Added 14 mins ago
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Conseiller En Santé, Sécurité Et Environnement
Aston Carter
MB · Saint-Laurent, MB
- $35 to $42 CAD / hour
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Added 30 mins ago
Bloomberg On-Site Support Specialist
Bloomberg
Toronto, ON
As a Support Specialist with Bloomberg On-Site Support (BOS) in Toronto, you will provide high-touch technology support for Bloomberg colleagues and business groups based at our 161 Bay…
Added 44 mins ago
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Financial Specialist
Institute of Corporate Directors
Toronto, ON
- $65,000 to $75,000 CAD / year
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The Institute of Corporate Directors (“the ICD”) is seeking a Financial Specialist that will be responsible for certain accounting and financial reporting functions for both ICD and the…
Added 44 mins ago
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Digital Experience Specialist, Web & Optimization
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We’re looking for a Digital Experience Specialist to help create, manage and continuously improve our customer experience.
Added 45 mins ago
Specialist Solutions
Independent Electricity System Operator
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Junior Credit Collections/AR Specialist
isgSearch
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Junior Accounts Receivable & Collections Specialist
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Senior Credit Collections/AR Specialist
isgSearch
Woodbridge, ON
- $65,000 to $75,000 CAD / year
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Senior Accounts Receivable & Collections Specialist
Added 1 hour ago
TC
Automation Engineering Specialist
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Norfolk, ON · Simcoe, ON
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Added 1 hour ago
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Soutien en service - Ingénieur de conception / In-Service Support - Design Engineer
Capgemini Engineering
Montreal, QC
- Full-time
As a part of a specialized group within the engineering team, you will be supporting a commercial aircraft program in the capacity of Design Engineer specialist for In-service support.
Added 1 hour ago
CE
Soutien en service - Ingénieur de conception / In-Service Support - Design Engineer
Capgemini Engineering
Montreal, QC
- Full-time
As a part of a specialized group within the engineering team, you will be supporting a commercial aircraft program in the capacity of Design Engineer specialist for In-service support.
Added 1 hour ago
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Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC
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Added 1 hour ago
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Computer Modeling & Simulation Staff Specialist/Engineer
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Computer Modeling & Simulation Staff Specialist/Engineer P55
Added 1 hour ago
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Information Technology (IT) Support Specialist
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
…and problem-solving skills to join our team. As a Technology Support Specialist, you will play deliver hands on support across the organization. While performing this role, you will…
Added 3 hours ago
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AI Solution Specialist (Canada)
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Added 3 hours ago
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Family Practitioner/General Practitioner
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Added 3 hours ago
IS
Associate Project Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
The Associate Project Specialist supports the successful delivery of Ship Repair Program initiatives by providing project and program coordination support to the team. In this role, you…
Added 3 hours ago
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Family Practitioner/General Practitioner
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Langley (District), BC · City of Langley, BC
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…seeking a dedicated and experienced Primary Care Provider, Specialist or medical professional to join our team! Our practice is a well-established primary care clinic and has been in the…
Added 3 hours ago
CE
Airframe Design Repair Engineer (In-service)
Capgemini Engineering
Montreal, QC
- Full-time
As a part of a specialized group within the engineering team, you will be supporting a commercial aircraft program in the capacity of Design Engineer specialist for In-service support.
Added 3 hours ago
JI
Associate Project Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
The Associate Project Specialist supports the successful delivery of Ship Repair Program initiatives by providing project and program coordination support to the team. In this role, you…
Added 3 hours ago
NB
Investment Development Specialist
National Bank of Canada
Markham, ON
- Full-time
As an Investment and Retirement Specialist at National Bank, you will support and guide clients in developing investment strategies tailored to their needs. Your determination, your strong…
Added 3 hours ago
NB
Expert advisor
National Bank of Canada
Montreal, QC
- Full-time
acting as a financial planner and tax specialist for Private Banking 1859

John Brooks

Application Specialist I

Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Posting language: English
Posted: Oct 27, 2026

Original job description

WHAT DO WE DO?

This role is for an existing vacancy.

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working closely with customers, suppliers, and internal teams, this role helps ensure a high level of service while supporting sales growth, accurate order management, and successful project execution

DUTIES & RESPONSIBILITIES

Prepare, review, and follow up on customer quotations
Provide technical support, product recommendations, costing, and proposal development
Translate customer requirements into accurate product and solution recommendations
Process customer orders and monitor order status through completion
Coordinate with suppliers and vendors to ensure timely delivery and issue resolution
Communicate with customers by phone and email regarding products, orders, and technical inquiries
Troubleshoot customer issues and work with internal teams and manufacturers to resolve concerns
Deliver after sales support to ensure customer satisfaction
Support business growth by identifying opportunities and strengthening customer relationships
Prepare proposals based on customer requirements, market conditions, and product offerings
Maintain accurate records and documentation related to quotes, orders, and projects
Compile and organize vendor documentation for customer projects
Support collections and payment follow up activities in partnership with the Accounting team
Follow established sales processes, systems, and procedures to ensure operational efficiency

Requirements

QUALIFICATIONS

College diploma in a related field
3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Proficiency with order entry and quoting systems (Epicor P21 or similar)
Understanding of customer service principles and best practices
Strong verbal and written communication skills
Strong problem solving and troubleshooting abilities
Ability to manage multiple priorities in a fast paced environment
Strong attention to detail and accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong organizational and customer service skills
Ability to work collaboratively within a team environment

Desirable

Bilingual (English and French)

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

Benefits

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we'll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT'S IN IT FOR YOU?

Competitive remuneration
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

Apply About employer

More about this job

Responsibilities

Prepare and follow up on quotations, recommend products and solutions, process orders, and provide technical and after-sales support to customers. Coordinate with suppliers and internal teams to resolve issues, support project delivery and sales growth, and maintain accurate records and documentation.

Requirements

A college diploma in a related field and 3 to 6 years of experience in technical sales, customer service, inside sales, or a related role are required. Candidates should have experience with order-entry and quoting systems, strong communication and troubleshooting skills, proficiency in Microsoft Office, and the ability to manage multiple priorities accurately and collaboratively.

Skills

Technical Sales Support
Customer Service
Quotation Preparation
Product Recommendations
Order Processing
Order Management
Troubleshooting
Proposal Development
Supplier Coordination
Customer Communication
Problem Solving
Microsoft Office
Epicor P21
Attention To Detail
Time Management
Organization

Benefits

Competitive Remuneration
Competitive Vacation
Paid Personal Days
Medical Coverage
Dental Coverage
Paramedical Coverage
Vision Coverage
Group RRSP With Employer Matching
Annual Health And Wellness Subsidy

Visa sponsorship

Not detected in the job text

Keywords

Fluid Handling
Machinery Manufacturing
Filtration
Pumps
Spray Products
Valves
Technical Sales
Inside Sales
Customer Service
Quotations
Product Recommendations
Costing
Proposal Development
Order Entry
Order Management
Epicor P21
Microsoft Office
Word
Excel
Outlook
Supplier Coordination
Troubleshooting
After-Sales Support
Vendor Documentation
Collections
Payment Follow-Up
Sales Processes
Project Execution

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