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Added 6 mins ago
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Spécialiste en Médias Numériques
DAC
Montreal, QC
- Full-time
Added 6 mins ago
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Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…business architecture of various initiatives, including the organizational transformation and shift. You lead development projects and strategic initiatives that are complex and innovative.…
Added 21 mins ago
AI
Anti-money laundering (AML) Reporting Analyst
Alberta iGaming Corporation (AiGC)
AB · Edmonton, AB
- Full-time
Assist in the development and continuous improvement of internal reporting tools, controls, and processes to strengthen compliance outcomes and reduce operational risk.
Added 21 mins ago
KG
Accounts Receivable Specialist
Katasa Groupe + Développement
Gatineau, QC
- Full-time
Job description: Accounts Receivables and Collections Specialist
Added 21 mins ago
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Eligibility Specialist 1 (PART TIME)
Savista
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
As an Eligibility Specialist I, you’ll get to make a difference in patients’ lives every day! You will be a lifeline for patients navigating some of the most stressful moments of their…
Added 21 mins ago
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Field Service Engineer (Calgary)
DiaSorin
Mississauga, ON
- $85,000 to $100,000 CAD / year
As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower…
Added 36 mins ago
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Senior Identity and Reliability Engneering Specialist - Ping Forgerock
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Montreal, QC
- Full-time
SENIOR IDENTITY AND RELIABILITY ENGINEERING SPECIALIST – PING & FORGEROCK
Added 36 mins ago
Principal Health
BHP
Canada
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Added 36 mins ago
Superintendent HSS Systems
BHP
Canada
In Canada, our presence is growing with the development of one of the most significant potash projects in the world: Jansen. This project reflects our long-term commitment to…
Added 51 mins ago
P&
Talent Acquisition Specialist
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
We are seeking a Talent Acquisition Specialist to join our corporate team. This role is responsible for identifying, attracting, and hiring top talent through split-desk recruitment,…
Added 1 hour ago
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Senior Procurement Specialist
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
The Sr. Procurement Specialist is responsible for the purchasing and management of isotopes used in research, clinical development, manufacturing, and diagnostic applications. This role…
Added 1 hour ago
MN
Customer Operations Specialist
March Networks
Remote, Canada
- Full-time
- Remote
…for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At March Networks, we value your hard work, creativity and your…
Added 1 hour ago
SD
Information Management Specialist
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
Specialist to support the development, implementation, and continuous
Added 1 hour ago
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QA Training Specialist
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our…
Added 1 hour ago
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Global Account Manager
IMDEX
Canada
- Full-time
Lead complex opportunities from early engagement through business case development, proposal, negotiation, contracting and transition to implementation, with commercial terms that protect…
Added 1 hour ago
MN
Customer Operations Specialist
March Networks
Ottawa, ON
- Full-time
…for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At March Networks, we value your hard work, creativity and your…
Added 1 hour ago
BC
Manager, Project & Portfolio Management
BC College of Nurses and Midwives
Vancouver, BC
- Full-time
…of proposed, approved and active projects. The role balances organizational priorities, delivery commitments, constrained specialist capacity, cross-project dependencies and changing risk…
Added 1 hour ago
LI
Safety Specialist
Leavitt Industrial Group
Coquitlam, BC
- Full-time
Leavitt Industrial Group is looking for a detail-oriented and motivated Safety Specialist to join our Safety team in Coquitlam, British Columbia. Supporting 36 branches and more than 400…
Added 1 hour ago
TO
Data and Reporting Specialist
The Ontario SPCA and Humane Society
Whitchurch-Stouffville, ON
- $58,000 to $65,000 CAD / year
- Full-time
We are seeking an analytical, detail-oriented Data and Reporting Specialist to lead our donor segmentation, fundraising analytics, donor segmentation, and performance reporting.
Added 1 hour ago
IP
Events Specialist
Indigenous Perspectives Society
Vancouver, BC
- Full-time
The Events Specialist coordinates the day-to-day delivery of two signature events: the Compassionate Minds Luncheon in April and the Bottom Line Conference in October. Reporting to the…
Added 2 hours ago
EI
Data Maintenance Specialist
ExcelGens, Inc.
Montreal, QC
- Contract
We are seeking a Specialist, Business Systems to provide day-to-day operational support for business applications, particularly Human Resources (HR) and Health, Safety & Environment (HSE)…
Added 2 hours ago
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Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
Attracts, retains, and enables the career development of top talent.
Added 2 hours ago
OT
Field Instrumentation Specialist
Ontario Transit Group
Toronto, ON
- Full-time
The Field Instrumentation Specialist oversees the installation, operation, maintenance, and troubleshooting of geotechnical and structural instrumentation and monitoring systems. Working…
Added 2 hours ago
A
EPMO Coordinator
Akkodis
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Contract
Strong organizational skills and exceptional attention to detail
Added 2 hours ago
EB
Staff Engineer, Infrastructure Solutions (12 month contract)
EQ Bank
Toronto, ON
- Contract
…ensuring optimal use of technology within the organization. The specialist will contribute to the development of policies, processes, and procedures for Infrastructure & Operations (I&O)…

John Brooks

Application Specialist I

Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Posting language: English
Posted: Oct 27, 2026

Original job description

WHAT DO WE DO?

This role is for an existing vacancy.

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working closely with customers, suppliers, and internal teams, this role helps ensure a high level of service while supporting sales growth, accurate order management, and successful project execution

DUTIES & RESPONSIBILITIES

Prepare, review, and follow up on customer quotations
Provide technical support, product recommendations, costing, and proposal development
Translate customer requirements into accurate product and solution recommendations
Process customer orders and monitor order status through completion
Coordinate with suppliers and vendors to ensure timely delivery and issue resolution
Communicate with customers by phone and email regarding products, orders, and technical inquiries
Troubleshoot customer issues and work with internal teams and manufacturers to resolve concerns
Deliver after sales support to ensure customer satisfaction
Support business growth by identifying opportunities and strengthening customer relationships
Prepare proposals based on customer requirements, market conditions, and product offerings
Maintain accurate records and documentation related to quotes, orders, and projects
Compile and organize vendor documentation for customer projects
Support collections and payment follow up activities in partnership with the Accounting team
Follow established sales processes, systems, and procedures to ensure operational efficiency

Requirements

QUALIFICATIONS

College diploma in a related field
3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Proficiency with order entry and quoting systems (Epicor P21 or similar)
Understanding of customer service principles and best practices
Strong verbal and written communication skills
Strong problem solving and troubleshooting abilities
Ability to manage multiple priorities in a fast paced environment
Strong attention to detail and accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong organizational and customer service skills
Ability to work collaboratively within a team environment

Desirable

Bilingual (English and French)

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

Benefits

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we'll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT'S IN IT FOR YOU?

Competitive remuneration
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

Apply About employer

More about this job

Responsibilities

Prepare and follow up on quotations, recommend products and solutions, process orders, and provide technical and after-sales support to customers. Coordinate with suppliers and internal teams to resolve issues, support project delivery and sales growth, and maintain accurate records and documentation.

Requirements

A college diploma in a related field and 3 to 6 years of experience in technical sales, customer service, inside sales, or a related role are required. Candidates should have experience with order-entry and quoting systems, strong communication and troubleshooting skills, proficiency in Microsoft Office, and the ability to manage multiple priorities accurately and collaboratively.

Skills

Technical Sales Support
Customer Service
Quotation Preparation
Product Recommendations
Order Processing
Order Management
Troubleshooting
Proposal Development
Supplier Coordination
Customer Communication
Problem Solving
Microsoft Office
Epicor P21
Attention To Detail
Time Management
Organization

Benefits

Competitive Remuneration
Competitive Vacation
Paid Personal Days
Medical Coverage
Dental Coverage
Paramedical Coverage
Vision Coverage
Group RRSP With Employer Matching
Annual Health And Wellness Subsidy

Visa sponsorship

Not detected in the job text

Keywords

Fluid Handling
Machinery Manufacturing
Filtration
Pumps
Spray Products
Valves
Technical Sales
Inside Sales
Customer Service
Quotations
Product Recommendations
Costing
Proposal Development
Order Entry
Order Management
Epicor P21
Microsoft Office
Word
Excel
Outlook
Supplier Coordination
Troubleshooting
After-Sales Support
Vendor Documentation
Collections
Payment Follow-Up
Sales Processes
Project Execution

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