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Added 22 mins ago
NC
Shift Scheduling Specialist
NAV CANADA
Winnipeg, MB · Toronto, ON
- Full-time
…role for you. We are currently looking for a Shift Scheduling Specialist to join our Central Canada team. Reporting to the Manager, Shift Optimization, this role is the focal point for…
Added 22 mins ago
Senior SCM Subcontract Specialist
Subsea7
St. John's, NL
Subsea7 is looking for a Senior SCM Subcontract Specialist to join the team based in our St John’s, Canada office on a full-time, permanent basis.
Added 37 mins ago
H
Spécialiste manufacturier - quart de jour / Manufacturing specialist - day shift
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
Hitachi Energy is seeking a Manufacturing Specialist to join our manufacturing team in Varennes. In this hands-on role, you will be responsible for manufacturing performance, stability, and…
Added 37 mins ago
Sales Representative
ASSA ABLOY
Canada
Follow up on delivery or order problems as required to ensure the highest level of customer service.
Added 53 mins ago
GL
Customer Solutions Specialist
goeasy Ltd.
NB · Grand-Sault/Grand Falls, NB
- Full-time
A day in a life of a Customer Solutions Specialist:
Added 1 hour ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of…
Added 1 hour ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of…
Added 1 hour ago
TH
Specialist, Paid Social
The Home Depot Canada
Toronto, ON
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 1 hour ago
RC
Gestionnaire de Comptes
Randstad Canada
Montreal, QC
- Full-time
Développement de comptes existants (wallet share) : Collaborer avec les autres lignes d’affaires de Randstad pour positionner nos solutions auprès d’entreprises déjà clientes.
Added 1 hour ago
TH
SPÉCIALISTE PRINCIPAL, MÉDIAS SOCIAUX – CAN
The Home Depot Canada
Toronto, ON
- Full-time
…éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances,…
Added 1 hour ago
BL
Paid Media Acquisition and Growth Specialist
Blanc Labs
Toronto, ON
- Contract
…digital transformation powers businesses to accelerate service delivery, drive customer engagement, and foster…
Added 1 hour ago
SL
Specialist, Global Digital Channels
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…workflows, page updates, quality assurance, issue resolution and delivery of digital…
Added 1 hour ago
D
Delivery Coordinator, Project management
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 1 hour ago
B
SOFTWARE ENGINEERING SPECIALIST - Technical Leader
BDC
Montreal, QC
- Full-time
Reporting to the Application Services Chapter Leader, the Technical Leader is an integral part of the application solutions development team and plays a central role. The Technical Leader…
Added 1 hour ago
JC
Manufacturing Operations Manager
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
Accountable to work with EH&S Specialist to ensure we are OH&S compliant across all functions of the plant.
Added 1 hour ago
R
UI/UX Designer
RLDatix
Toronto, ON
- Full-time
RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we’re…
Added 2 hours ago
B
Salesforce Developer
Brunel
Quebec, QC
- $100,000 to $125,000 CAD / year
- Full-time
…translate complex business requirements into scalable technical solutions while leveraging AI-assisted development tools, multi-agent orchestration, and automated quality controls to…
Added 2 hours ago
S
Specialist, Procurement (Inventory & Field Operations)
SaskPower
Estevan, SK
- Full-time
The Specialist is accountable to provide subject matter expertise and administration of a specialized function, leads strategic sourcing, contracting and supplier management for inventory,…
Added 2 hours ago
NI
Customer Support Specialist - NaviComm
Navien, Inc.
Richmond Hill, ON
- Full-time
Our innovative, proprietary IoT-based solutions connect hundreds of smart homes through a dedicated network, creating a unified smart technology platform that enhances the living experience…
Added 2 hours ago
A
SOC Specialist (L1/L2 - Secret Cleared)
Accenture
Ottawa, ON
- Full-time
…unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations,…
Added 2 hours ago
D
Delivery coordinator, Project management
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 2 hours ago
BP
Showroom Consultant
Best Plumbing & Lighting
Edmonton, AB
- Full-time
If you answered yes to any of these questions, then our Plumbing Showroom Specialist may be the right fit for you!
Added 3 hours ago
D
Change Management Specialist
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $50 to $60 CAD / hour
- Contract
Delivery of governance, reporting, and change management outcomes
Added 3 hours ago
RC
Sales Specialist
Randstad Canada
Burlington, ON
- Full-time
As an OTS Specialist, Client Partnership, you will consultatively sell Randstad’s premium staffing solutions to clients and prospect companies to drive market share growth and gross profit…
Added 3 hours ago
JB
Application Specialist I
John Brooks
Laval, QC
- Full-time
We create solutions for the people who keep our world flowing.

John Brooks

Application Specialist I

Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Posting language: English
Posted: Oct 27, 2026

Original job description

WHAT DO WE DO?

This role is for an existing vacancy.

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working closely with customers, suppliers, and internal teams, this role helps ensure a high level of service while supporting sales growth, accurate order management, and successful project execution

DUTIES & RESPONSIBILITIES

Prepare, review, and follow up on customer quotations
Provide technical support, product recommendations, costing, and proposal development
Translate customer requirements into accurate product and solution recommendations
Process customer orders and monitor order status through completion
Coordinate with suppliers and vendors to ensure timely delivery and issue resolution
Communicate with customers by phone and email regarding products, orders, and technical inquiries
Troubleshoot customer issues and work with internal teams and manufacturers to resolve concerns
Deliver after sales support to ensure customer satisfaction
Support business growth by identifying opportunities and strengthening customer relationships
Prepare proposals based on customer requirements, market conditions, and product offerings
Maintain accurate records and documentation related to quotes, orders, and projects
Compile and organize vendor documentation for customer projects
Support collections and payment follow up activities in partnership with the Accounting team
Follow established sales processes, systems, and procedures to ensure operational efficiency

Requirements

QUALIFICATIONS

College diploma in a related field
3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
Proficiency with order entry and quoting systems (Epicor P21 or similar)
Understanding of customer service principles and best practices
Strong verbal and written communication skills
Strong problem solving and troubleshooting abilities
Ability to manage multiple priorities in a fast paced environment
Strong attention to detail and accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong organizational and customer service skills
Ability to work collaboratively within a team environment

Desirable

Bilingual (English and French)

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

Benefits

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we'll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT'S IN IT FOR YOU?

Competitive remuneration
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

Apply About employer

More about this job

Responsibilities

Prepare and follow up on quotations, recommend products and solutions, process orders, and provide technical and after-sales support to customers. Coordinate with suppliers and internal teams to resolve issues, support project delivery and sales growth, and maintain accurate records and documentation.

Requirements

A college diploma in a related field and 3 to 6 years of experience in technical sales, customer service, inside sales, or a related role are required. Candidates should have experience with order-entry and quoting systems, strong communication and troubleshooting skills, proficiency in Microsoft Office, and the ability to manage multiple priorities accurately and collaboratively.

Skills

Technical Sales Support
Customer Service
Quotation Preparation
Product Recommendations
Order Processing
Order Management
Troubleshooting
Proposal Development
Supplier Coordination
Customer Communication
Problem Solving
Microsoft Office
Epicor P21
Attention To Detail
Time Management
Organization

Benefits

Competitive Remuneration
Competitive Vacation
Paid Personal Days
Medical Coverage
Dental Coverage
Paramedical Coverage
Vision Coverage
Group RRSP With Employer Matching
Annual Health And Wellness Subsidy

Visa sponsorship

Not detected in the job text

Keywords

Fluid Handling
Machinery Manufacturing
Filtration
Pumps
Spray Products
Valves
Technical Sales
Inside Sales
Customer Service
Quotations
Product Recommendations
Costing
Proposal Development
Order Entry
Order Management
Epicor P21
Microsoft Office
Word
Excel
Outlook
Supplier Coordination
Troubleshooting
After-Sales Support
Vendor Documentation
Collections
Payment Follow-Up
Sales Processes
Project Execution

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