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Added 1 min ago
Principal Architect Team Lead, Security
Long View Systems
AB · Toronto, ON · Vancouver, BC · Calgary, AB
…At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our…
Added 1 min ago
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Technical Sales Professional
Sandvik
Montreal, QC · Val-d'Or, QC · Quebec, QC · Châteauguay, QC · Sudbury, ON
- Full-time
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Support Officer - 12 Month Term
Scotiabank
Stratford, ON
Contributes to the overall success of the Servicing - Support Desk in Canada ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business…
Added 16 mins ago
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Seasonal Product Operations Educator | Chinook Centre
lululemon
Calgary, AB
- Part-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 16 mins ago
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Educator | Promenades St-Bruno | Temps-Partiel
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
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Educator TEMPS-PARTIEL | Carrefour Laval
lululemon
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Educator Bloor Street | Part-Time
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- Full-time
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Educator | Willowbrook Mall Langley
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- Full-time
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Part-Time Educator | Halifax Shopping Centre
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- Part-time
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Assistant Manager, Guest Experience | Contract till June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
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Community Specialist | Promenades St-Bruno
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- Full-time
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- Full-time
…relationships following agreement, coordinating internal teams to support successful onboarding, maintaining strong partnerships and identifying opportunities for continued…
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Assistant Manager, Operations | Tanger Outlet
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Ottawa, ON
- Internship
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Product Operations Lead | Promenade St-Bruno
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Educator TEMPS-PLEIN | Carrefour Laval
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Full-Time Educator | Cornwall Centre Regina
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Seasonal Educator (Oct/Nov 2026 - Jan 2027) | Southgate Centre
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Field Technical Lead - BAS
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John Brooks

Inside Sales Representative

Mississauga, ON, Canada

Competitive remuneration including base salary ($57,000 to $72,000 + incentive) · Full-time

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Job details

Pay: Competitive remuneration including base salary ($57,000 to $72,000 + incentive)
Job type: Full-time
Apply by: May 8, 2027
Experience: 2-4 years of recent, relevant experience in inside sales, telesales, account management, customer service, or a related sales role
Posting language: English
Posted: Nov 9, 2026

Original job description

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role focuses on building strong customer relationships, identifying sales opportunities, and driving revenue growth through proactive outbound sales, account management, and customer engagement. Using a consultative and data-driven approach, the Inside Sales Representative recommends solutions that meet customer needs, executes promotional initiatives, and works toward achieving sales targets and business objectives.

Duties & Responsibilities

Manage, retain, and grow an assigned portfolio of customer accounts
Build and maintain strong customer relationships to support customer satisfaction, retention, and long-term account growth
Serve as a primary point of contact for assigned customers, responding to inquiries and identifying opportunities to meet evolving business needs
Conduct regular customer outreach to maintain engagement and strengthen customer loyalty
Conduct proactive outbound sales calls and customer outreach to generate sales opportunities and drive revenue growth
Identify, qualify, and convert sales opportunities into closed sales
Recommend appropriate products, services, and solutions based on customer needs and business objectives
Execute promotional campaigns and sales initiatives to increase sales volume and customer participation
Consistently meet or exceed established sales targets, quotas, and key performance indicators (KPIs)
Manage the sales process from opportunity identification through order completion and follow-up
Prioritize customer opportunities based on revenue potential, buying patterns, and growth opportunities
Maintain an active sales pipeline and ensure timely follow-up on leads, quotations, and customer requests
Prepare quotations, pricing proposals, and related sales documentation
Analyze account performance, sales trends, and customer purchasing patterns to identify growth opportunities
Use sales and customer data to develop account growth strategies and recommend actions that increase revenue and customer engagement
Monitor market activity, customer feedback, and competitive insights to support business growth and sales effectiveness
Collaborate with Marketing, Product Management, Customer Service, and other internal teams to support customer needs and achieve business objectives
Contribute customer and market insights to support product, promotional, and sales initiatives
Participate in sales meetings, training, and continuous improvement activities
Maintain accurate and up-to-date customer records, sales activities, opportunities, and pipeline information within the CRM system
Document customer interactions and account activities in a timely manner
Prepare sales reports and other administrative documentation as required
Maintain complete knowledge of and comply with Company and departmental policies, procedures, and standards
Respond to emails promptly and communicate with internal teams and external partners regarding current projects and requests
Provide the team with relevant monthly updates
Perform any other duties as assigned or required
Comply with all requirements of the Health & Safety Program and applicable occupational health and safety legislation

Requirements

QUALIFICATIONS

Essential:

College diploma in Business, Marketing, Sales, Communications, or a related field
2-4 years of recent, relevant experience in inside sales, telesales, account management, customer service, or a related sales role
Working knowledge of sales processes, account management, customer relationship management, and prospecting techniques
Proficiency with CRM systems, Sales Engagement tools, and Microsoft Office applications
Strong analytical, organizational, and communication skills
Ability to interpret sales data and identify customer growth opportunities
Demonstrated alignment with John Brooks' values: People First, Customer Focus, and Pursuit of Excellence
Ability to identify customer needs, present value-driven solutions, overcome objections, and convert opportunities into sales
Strong customer relationship management skills, with the ability to manage a high-volume portfolio of accounts and identify opportunities to increase revenue, expand product adoption, and strengthen customer loyalty
Excellent communication skills, with the ability to communicate clearly, professionally, and persuasively through a variety of methods
Ability to proactively identify and pursue new sales opportunities within existing and prospective accounts
Strong organizational and time management skills, with the ability to prioritize competing demands and maintain consistent follow-up across a large customer portfolio
Demonstrated ownership of sales targets, performance metrics, and business objectives, with a focus on continuous improvement
Ability to remain flexible and effective in a fast-paced, target-driven environment, adapting to changing customer needs, priorities, and business demands

Desirable:

Experience managing and growing an assigned portfolio of customer accounts
Experience conducting outbound sales calls, prospecting, and business development
Experience preparing quotations, pricing proposals, and sales documentation
Experience analyzing sales performance, customer purchasing patterns, and account growth opportunities
Experience working collaboratively with Marketing, Product Management, Customer Service, Operations, Procurement, Finance, or Sales teams
Familiarity with industrial, technical, or distribution-based sales environments

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

At John Brooks Company, our People First value is at the heart of everything we do. As a Canadian founded and owned company with more than 200 employees across the country, we are committed to creating opportunities for our team members to learn, grow, and advance their careers. We value entrepreneurial thinking, initiative, collaboration, and innovation, and we encourage employees to bring forward new ideas and take ownership of their development. As we continue to grow, we remain proud to support internal mobility and provide opportunities for employees to build rewarding careers within the organization.

Benefits

WHAT'S IN IT FOR YOU?

Competitive remuneration including base salary ($57,000 to $72,000 + incentive)
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

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More about this job

Responsibilities

Manage and grow an assigned portfolio of customer accounts through proactive outreach, relationship building, consultative product recommendations, and sales opportunity conversion. Maintain the sales pipeline and CRM records, analyze account and market data, prepare quotations, and collaborate with internal teams to meet sales targets and customer needs.

Requirements

A college diploma in Business, Marketing, Sales, Communications, or a related field and 2–4 years of relevant sales, account management, or customer service experience are required. Candidates should have sales and CRM knowledge, proficiency with CRM systems, sales engagement tools, and Microsoft Office, and strong analytical, organizational, communication, and customer relationship skills.

Skills

Inside Sales
Account Management
Outbound Sales
Prospecting
Sales Pipeline Management
Sales Negotiation
Quotation Preparation
Sales Data Analysis
Customer Engagement
Revenue Growth
CRM Systems
Sales Engagement Tools
Microsoft Office
Communication
Time Management

Benefits

Competitive Vacation
Paid Personal Days
Medical Coverage
Dental Coverage
Paramedical Coverage
Vision Coverage
Group RRSP With Employer Matching
Annual Health And Wellness Subsidy

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Account Management
Outbound Sales
Telesales
Prospecting
Business Development
Sales Pipeline
Sales Targets
Key Performance Indicators
CRM Systems
Sales Engagement Tools
Microsoft Office
Quotations
Pricing Proposals
Sales Data Analysis
Customer Purchasing Patterns
Account Growth Strategies
Promotional Campaigns
Customer Retention
Revenue Growth
Industrial Sales
Technical Sales
Distribution
Filtration
Pumps
Spray Products
Valves
Fluid Handling

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