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Added 14 mins ago
FM
Arts and Culture Programmer - 075-2026
Fort McKay First Nation
Fort Mckay 174, AB
- Full-time
The Arts and Culture Programmer is responsible for assisting in the development, implementation, and delivery of community youth programming. This includes assisting in the research and…
Added 14 mins ago
HR Advisor
ALS
North Vancouver, BC · CAN - BC - North Vancouver
Support the development and maintenance of a respectful, transparent, and engaged workplace culture.
Added 14 mins ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Training and professional development opportunities,
Added 14 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 14 mins ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Training and professional development opportunities,
Added 14 mins ago
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Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 14 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assisting in the development of study protocols, consent forms, questionnaires, and other study documents,
Added 14 mins ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 14 mins ago
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Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 14 mins ago
SM
Manager of Human Resources and Administration
SeedMaster Manufacturing Ltd.
Emerald Park, SK
- Full-time
…SeedMaster’s day-to-day HR services and supervision of the HR Coordinator and office administration staff. Supported by the HR Coordinator, this hands-on role supports managers with hiring,…
Added 14 mins ago
DG
BDC Appointment Coordinator
Dilawri Group of Companies
Regina, SK
- Full-time
The BDC Appointment Coordinator is based in Regina, Saskatchewan and reports directly to the BDC Manager. This role is a key member of the Business Development Centre (BDC) team, providing…
Added 14 mins ago
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Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
Reporting to the Mine Maintenance Engineering & Capital Projects Senior Supervisor, the Project Field Coordinator is responsible for the coordination and safe execution of field…
Added 29 mins ago
EV
Coordinator, Environment
Elk Valley Resources
Elkford, BC
- $95,000 to $113,000 CAD / year
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 29 mins ago
NC
Junior Solutions Architect (2 positions)
NAV CANADA
Ottawa, ON
- Full-time
Support the development of system designs and specifications, including participation in impact assessments and integration activities
Added 29 mins ago
OL
Hospitality Manager
Optima Living
Surrey, BC
- $62,500 CAD / year
- Full-time
Leads the development, implementation, evaluation, and revisions of dining room and housekeeping related goals, objectives, and outcomes.
Added 29 mins ago
K
Packaging Supervisor (12-month contract)
Kenvue
Guelph, ON
- Full-time
Provide clear day-to-day direction to packaging operators, technicians and the documentation coordinator; plan work and review work quality and quantity.
Added 29 mins ago
CE
Field Operator
Cenovus Energy
Drayton Valley, AB
- Full-time
…operation of our gas and oil assets. Reporting to the Operations Coordinator, this role offers the opportunity to work in a dynamic environment where teamwork, operational excellence, and…
Added 44 mins ago
I
Container Asset and Recovery Coordinator
Intelcom
Mississauga, ON
- Full-time
Added 44 mins ago
Talent Coordinator
Dentons
Edmonton, AB
The Talent Coordinator, a member of the National Talent team, is located in the Edmonton office. The Talent Coordinator provides effective client service and delivery to all Dentons…
Added 44 mins ago
VL
Patient Appointment Coordinator
Vision Loss Rehabilitation Canada
Remote, Canada
- Remote
…benefits, flexible schedules, and opportunities for professional development and growth. For more information about Vision Loss Rehabilitation Canada, please visit visionlossrehab.ca or…
Added 44 mins ago
Co-op Assistant Coordinator, Cost Controls
Aecon
Toronto, ON
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
Added 59 mins ago
S
Respiratory Therapist - Adult Respiratory Therapy - Tory Trauma Program - Regular Full-Time 2026-18658 (2026-18658)
Sunnybrook
Toronto, ON
- Full-time
Supervision, education and evaluation of students assigned by the Clinical Coordinator
Added 1 hour ago
A
BIM Coordinator
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The BIM Coordinator will support the digital delivery of a major infrastructure project. The successful candidate will play a key role in the development, coordination, and implementation…
Added 1 hour ago
SE
Sr Operations Advisor
Suncor Energy
Calgary, AB
- Full-time
…mindset while supporting project activities from early concept development through execution, commissioning and start-up, and final…
Added 1 hour ago
K
Facilities Compliance Coordinator
Kenvue
Guelph, ON
- Full-time
We are seeking a Facilities Coordinator to support the execution of Facilities department activities, ensuring compliance with safety, quality, and GMP requirements. This role is…

John Brooks

Service Coordinator

Mississauga, ON, Canada

$60,000 to $70,600 CAD / year · Full-time

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Job details

Pay: $60,000 to $70,600 CAD / year
Job type: Full-time
Apply by: Apr 27, 2027
Experience: Minimum 3 to 6 years of recent, relevant experience in service coordination, customer service, order management, or a related role
Posting language: English
Posted: Oct 27, 2026

Original job description

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

Reporting to the Service Operations Supervisor, the Service Coordinator manages pump repair, service, and parts orders from request to completion. This role prepares quotations, coordinates activities between customers, vendors, and internal teams, maintains CRM/ERP records, and ensures timely, accurate service delivery.

Duties & Responsibilities

Manage repair, field service, and parts orders from initial request through completion
Prepare detailed quotations including labour, materials, parts, and scope of work
Review technical reports, drawings, and documentation to determine repair requirements
Evaluate repair versus replacement options and provide cost-effective recommendations
Coordinate communication between customers, sales teams, technicians, vendors, contractors, and internal departments
Schedule and coordinate service work, repairs, and third-party services to meet customer timelines
Monitor job progress and provide regular updates to stakeholders
Ensure required materials, parts, and resources are available before work begins
Create and maintain work orders, bills of material, part numbers, quotations, and job records within CRM/ERP systems
Track job status and ensure accuracy of all documentation, costing, and order information
Support invoicing and job closure activities in collaboration with the Accounting team
Serve as the primary point of contact for customer inquiries, concerns, and service updates
Build and maintain positive relationships with customers, suppliers, vendors, and contractors
Maintain compliance with company policies, procedures, and Health & Safety requirements
Provide administrative support, project updates, and assist with special projects and other duties as assigned

Requirements

QUALIFICATIONS

Essential:

High school diploma or equivalent
Minimum 3 to 6 years of recent, relevant experience in service coordination, customer service, order management, or a related role
Advanced proficiency with Microsoft Office Suite
Experience using CRM and/or ERP systems
Strong problem-solving and troubleshooting abilities
Excellent verbal and written communication skills
Strong interpersonal and relationship-building skills
Ability to interpret technical reports, drawings, and repair documentation
Experience preparing accurate quotations and managing order processes
Strong organizational, multitasking, and prioritization skills
High attention to detail and accuracy
Customer-focused with the ability to manage multiple projects and deadlines in a fast-paced environment

Desirable:

Post-secondary education in Business, Engineering Technology, Supply Chain, or a related field
Experience in industrial, mechanical, pump, rotating equipment, or service-related environments
Knowledge of repair, maintenance, or field service operations
Experience creating bills of materials and managing inventory-related processes
Understanding of job costing, pricing, and repair versus replacement analysis
Familiarity with technical products, equipment repairs, and service workflows

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

At John Brooks Company, our People First value is at the heart of everything we do. As a Canadian founded and owned company with more than 200 employees across the country, we are committed to creating opportunities for our team members to learn, grow, and advance their careers. We value entrepreneurial thinking, initiative, collaboration, and innovation, and we encourage employees to bring forward new ideas and take ownership of their development. As we continue to grow, we remain proud to support internal mobility and provide opportunities for employees to build rewarding careers within the organization.

Benefits

WHAT'S IN IT FOR YOU?

Competitive remuneration including base salary ($60,000-$70,600)
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

Apply About employer

More about this job

Responsibilities

Manage pump repair, field service, and parts orders from initial request through completion, including preparing quotations, coordinating schedules and resources, and tracking job progress. Maintain accurate CRM/ERP records and documentation, support invoicing and job closure, and serve as the primary contact for customer service updates and inquiries.

Requirements

Requires a high school diploma or equivalent and 3–6 years of relevant experience in service coordination, customer service, order management, or a related role. Candidates should have advanced Microsoft Office skills, CRM/ERP experience, strong communication and organizational abilities, and the capacity to interpret technical documentation and prepare accurate quotations.

Skills

Service Coordination
Customer Service
Order Management
Quotation Preparation
CRM/ERP Systems
Microsoft Office
Technical Documentation Interpretation
Problem-Solving
Troubleshooting
Communication
Relationship Building
Scheduling
Job Costing
Inventory Management
Organization
Multitasking

Benefits

Competitive Salary
Paid Vacation
Paid Personal Days
Medical Coverage
Dental Coverage
Paramedical Coverage
Vision Coverage
Group RRSP With Employer Matching
Annual Health And Wellness Subsidy

Visa sponsorship

Not detected in the job text

Keywords

Pump Repair
Field Service
Parts Orders
Service Coordination
Quotations
Labour And Materials Costing
Repair Versus Replacement Analysis
CRM
ERP
Microsoft Office Suite
Work Orders
Bills Of Material
Part Numbers
Job Records
Job Costing
Inventory Management
Technical Reports
Technical Drawings
Repair Documentation
Service Scheduling
Vendor Coordination
Customer Communication
Invoicing
Health And Safety
Filtration
Pumps
Spray Products
Valves
Rotating Equipment

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