Find work in Canada.

527,953 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
W
Truck and Coach Shop Technician
Wajax
Toronto, ON
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added just now
W
Heavy Equipment Technician - Field
Wajax
NS · Dartmouth, NS
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added just now
UG
Supervisor, Creative Services and Strategy (Temporary, Full-time) Vancouver
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
Reporting to the Manager, Marketing (MM) the Supervisor Creative Services & Strategy (SCSs) is responsible for overseeing creative strategy, the creative process and project management for…
Added just now
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
…Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker carries out a variety of duties according to Food Safe protocols and…
Added just now
VC
Food Service Supervisor - Casual/On-Call
Vancouver Coastal Health
Richmond, BC
- $34.81 CAD / hour
- Other
Come work as a Food Service Supervisor with Vancouver Coastal Health (VCH) on the Food Production team at Richmond Hospital in Richmond, BC. Apply now to join our team!
Added just now
VC
Diet Technician / Supervisor - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $34.81 CAD / hour
- Other
Come work as a Diet Technician/Supervisor with Vancouver Coastal Health (VCH) at Berkley Care Centre in North Vancouver, BC! Apply now to join the team!
Added just now
BC
Class 5 Driver
Bunzl Can
Richmond, BC
- Full-time
Ability and willingness to work varying routes and required overtime as assigned by Supervisor.
Added just now
TH
Overnight Freight Associate Part Time - MISSISSAUGA S
The Home Depot
Mississauga, ON
- Part-time
Added just now
TH
Cashier Part Time - MISSISSAUGA S
The Home Depot
Mississauga, ON
- Part-time
Added just now
TH
Lumber Sales Part Time - WINDSOR E
The Home Depot
Windsor, ON
- Part-time
Added just now
TH
Lot Associate Part Time - MISSISSAUGA S
The Home Depot
Mississauga, ON
- Part-time
Added just now
TH
Overnight Freight Associate Part-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Part-time
Added just now
TH
Lumber Sales Part Time - MISSISSAUGA S
The Home Depot
Mississauga, ON
- Part-time
Added just now
TH
Plumbing Sales Part Time - MISSISSAUGA S
The Home Depot
Mississauga, ON
- Part-time
Added just now
S
Laboratory Technician - Minerals
SGS
Burnaby, BC
- Full-time
Follow all Quality system protocols and report any discrepancies to the Supervisor.
Added just now
UH
Building Operator
University Health Network
Toronto, ON
- Full-time
Added just now
UH
Electrician
University Health Network
Toronto, ON
- Full-time
Added just now
D
Operations Supervisor - Event Facilities Services
Dexterra
Halifax, NS
- Full-time
We are seeking an experienced Operations Supervisor – Event Facilities Services to lead frontline cleaning teams supporting a busy convention centre and/or arena environment. This role is…
Added 14 mins ago
Delivery Driver
Sherwin-Williams
Calgary, AB
Maintain the store vehicle and alert the supervisor to repair and servicing needs
Added 14 mins ago
Accounting Technician
kdc/one
Knowlton, QC
Perform any other related tasks as assigned by the immediate supervisor as required by operational requirements.
Added 14 mins ago
QC technician (dayshift)
kdc/one
Knowlton, QC
Under the supervision of the QC Supervisor, the QC Technician performs laboratory analyses in accordance with established specifications, methods, and procedures. The role involves the use…
Added 14 mins ago
CH
Part-time- PSW- Carlingwood Retirement
Claridge Homes
Ottawa, ON
- Part-time
Notifies shift supervisor in the event of an emergency and assists in implementing emergency interventions as delegated by the charge nurse or DOC;
Added 14 mins ago
Installation & Repair Supervisor
Execulink Telecom
Burgessville, ON
Added 14 mins ago
Lift Operator
RSMI-JTAC
Jasper, AB
Reports To: Lift Operations Supervisor/Assistant Supervisor/Foreman
Added 14 mins ago
RE
Packager
Rhyno Equity Group
Burlington, ON
- Full-time
Keep packaging materials stocked and tell the supervisor when supplies run low

John Brooks

Service Coordinator

Mississauga, ON, Canada

$60,000 to $70,600 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $70,600 CAD / year
Job type: Full-time
Apply by: Apr 27, 2027
Experience: Minimum 3 to 6 years of recent, relevant experience in service coordination, customer service, order management, or a related role
Posting language: English
Posted: Oct 27, 2026

Original job description

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

Reporting to the Service Operations Supervisor, the Service Coordinator manages pump repair, service, and parts orders from request to completion. This role prepares quotations, coordinates activities between customers, vendors, and internal teams, maintains CRM/ERP records, and ensures timely, accurate service delivery.

Duties & Responsibilities

Manage repair, field service, and parts orders from initial request through completion
Prepare detailed quotations including labour, materials, parts, and scope of work
Review technical reports, drawings, and documentation to determine repair requirements
Evaluate repair versus replacement options and provide cost-effective recommendations
Coordinate communication between customers, sales teams, technicians, vendors, contractors, and internal departments
Schedule and coordinate service work, repairs, and third-party services to meet customer timelines
Monitor job progress and provide regular updates to stakeholders
Ensure required materials, parts, and resources are available before work begins
Create and maintain work orders, bills of material, part numbers, quotations, and job records within CRM/ERP systems
Track job status and ensure accuracy of all documentation, costing, and order information
Support invoicing and job closure activities in collaboration with the Accounting team
Serve as the primary point of contact for customer inquiries, concerns, and service updates
Build and maintain positive relationships with customers, suppliers, vendors, and contractors
Maintain compliance with company policies, procedures, and Health & Safety requirements
Provide administrative support, project updates, and assist with special projects and other duties as assigned

Requirements

QUALIFICATIONS

Essential:

High school diploma or equivalent
Minimum 3 to 6 years of recent, relevant experience in service coordination, customer service, order management, or a related role
Advanced proficiency with Microsoft Office Suite
Experience using CRM and/or ERP systems
Strong problem-solving and troubleshooting abilities
Excellent verbal and written communication skills
Strong interpersonal and relationship-building skills
Ability to interpret technical reports, drawings, and repair documentation
Experience preparing accurate quotations and managing order processes
Strong organizational, multitasking, and prioritization skills
High attention to detail and accuracy
Customer-focused with the ability to manage multiple projects and deadlines in a fast-paced environment

Desirable:

Post-secondary education in Business, Engineering Technology, Supply Chain, or a related field
Experience in industrial, mechanical, pump, rotating equipment, or service-related environments
Knowledge of repair, maintenance, or field service operations
Experience creating bills of materials and managing inventory-related processes
Understanding of job costing, pricing, and repair versus replacement analysis
Familiarity with technical products, equipment repairs, and service workflows

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

At John Brooks Company, our People First value is at the heart of everything we do. As a Canadian founded and owned company with more than 200 employees across the country, we are committed to creating opportunities for our team members to learn, grow, and advance their careers. We value entrepreneurial thinking, initiative, collaboration, and innovation, and we encourage employees to bring forward new ideas and take ownership of their development. As we continue to grow, we remain proud to support internal mobility and provide opportunities for employees to build rewarding careers within the organization.

Benefits

WHAT'S IN IT FOR YOU?

Competitive remuneration including base salary ($60,000-$70,600)
Competitive vacation
Paid personal day program
Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
Company Group RRSP with employer matching
Annual health & wellness subsidy

FUN FACTS

The average employee tenure is 9 years
We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions

Apply About employer

More about this job

Responsibilities

Manage pump repair, field service, and parts orders from initial request through completion, including preparing quotations, coordinating schedules and resources, and tracking job progress. Maintain accurate CRM/ERP records and documentation, support invoicing and job closure, and serve as the primary contact for customer service updates and inquiries.

Requirements

Requires a high school diploma or equivalent and 3–6 years of relevant experience in service coordination, customer service, order management, or a related role. Candidates should have advanced Microsoft Office skills, CRM/ERP experience, strong communication and organizational abilities, and the capacity to interpret technical documentation and prepare accurate quotations.

Skills

Service Coordination
Customer Service
Order Management
Quotation Preparation
CRM/ERP Systems
Microsoft Office
Technical Documentation Interpretation
Problem-Solving
Troubleshooting
Communication
Relationship Building
Scheduling
Job Costing
Inventory Management
Organization
Multitasking

Benefits

Competitive Salary
Paid Vacation
Paid Personal Days
Medical Coverage
Dental Coverage
Paramedical Coverage
Vision Coverage
Group RRSP With Employer Matching
Annual Health And Wellness Subsidy

Visa sponsorship

Not detected in the job text

Keywords

Pump Repair
Field Service
Parts Orders
Service Coordination
Quotations
Labour And Materials Costing
Repair Versus Replacement Analysis
CRM
ERP
Microsoft Office Suite
Work Orders
Bills Of Material
Part Numbers
Job Records
Job Costing
Inventory Management
Technical Reports
Technical Drawings
Repair Documentation
Service Scheduling
Vendor Coordination
Customer Communication
Invoicing
Health And Safety
Filtration
Pumps
Spray Products
Valves
Rotating Equipment

Report this job