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Added 17 hours ago
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Reading route sheets and service each customer identified on the sheet or assigned by the dispatcher.
Added 1 day ago
DW
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Reading route sheets and service each customer identified on the sheet or assigned by the dispatcher.
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Added 1 day ago
JR
Central Dispatcher
John Ross & Sons Ltd.
Halifax, NS
- Full-time
This is not a traditional dispatch position. As our Centralized Dispatcher, you will serve as the “Control Tower” for our growing fleet, overseeing the daily coordination of 15+ drivers and…
Added 1 day ago
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Dispatcher
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Added 1 day ago
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Added 1 day ago
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Linehaul Dispatcher - Weather Clerk
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Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
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Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Added 1 day ago
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Night Dispatcher (4 ON-4 OFF) - Hybrid Work from Office/Home
XTL TRANSPORT INC.
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- Full-time
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Added 1 day ago
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Added 1 day ago
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Service Dispatcher
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- Full-time
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Added 1 day ago
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John Ross & Sons Ltd.

Central Dispatcher

Halifax, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: Experience: Minimum of 5 years’ experience in a dispatch role within an industrial or heavy-transport environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

About the Company:

John Ross & Sons Ltd. is a fifth-generation, family-owned international metal recycling company and one of Canada’s Best Managed Companies. With more than 85 years of experience and 17 locations, we are Atlantic Canada’s largest metal recycler and one of the largest exporters out of the Port of Halifax, serving customers worldwide.

We specialize in purchasing, processing, grading, and exporting ferrous and non-ferrous scrap metals, along with a wide range of recyclable materials.

Through industry-leading expertise, advanced processing capabilities and a strong commitment to safety, quality, and environmental responsibility, we deliver reliable recycling solutions that meet the highest standards for our customers.

What We Offer:

Health, Dental and Vision benefits
RRSP Match
Company bonus
Employee Assistance Program
Full-time, permanent work

Position Summary:

This is not a traditional dispatch position. As our Centralized Dispatcher, you will serve as the “Control Tower” for our growing fleet, overseeing the daily coordination of 15+ drivers and crews across multiple Atlantic Canada locations. Success in this role requires strong analytical skills, exceptional attention to detail, and the ability to remain calm under pressure. You will quickly learn new systems and processes while working in a fast-paced, client-focused, and team-oriented environment where priorities can change rapidly.

Primary Responsibilities and Duties:

Fleet Coordination: Plan and execute daily schedules for a diverse fleet, including luggers, roll-offs, B-trains, and tractor-trailers.
Asset Optimization: Use the internal Equipment Matrix to match the right driver and equipment to each job.
Real-Time Routing: Monitor GPS data to identify inefficiencies and make schedule adjustments as needed.
Driver Support & Communication: Act as the primary point of contact for drivers, ensuring clear communication of pickup details, routing changes, and safety requirements.
Operational Improvement: Track and analyze operational metrics such as wait times and empty miles to improve efficiency.
Safety & Compliance: Uphold safety as a core value by ensuring adherence to all safety, quality, and compliance procedures.

Qualifications and Skills:

Experience: Minimum of 5 years’ experience in a dispatch role within an industrial or heavy-transport environment.
Geographic Knowledge: Strong understanding of Nova Scotia road networks and industrial areas.
Technical Skills: Proficient in MS Office (Excel and Outlook) with the ability to quickly learn dispatch and fleet management software.
Problem-Solving & Resilience: Ability to manage competing priorities from Sales, Operations, and Drivers while maintaining composure in high-pressure situations.

Working Conditions:

Extensive travel throughout Atlantic Canada. (valid drivers license and vehicle required)
Combination of office work, customer visits, automotive recycling facilities, warehouses, and outdoor environments.
Occasional lifting and inspection of automotive parts.

Hours of Work: Monday to Friday, 7:00 AM - 5:00 PM. Saturdays when necessary (7:00am - 12:00pm) With Flexibility outside of these hours when necessary

*Applicants must be authorized to work in Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time.*

#NDLP

Please visit our careers page to see more job opportunities.

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More about this job

Responsibilities

Coordinate daily schedules for a fleet of drivers and crews across multiple Atlantic Canada locations, matching drivers and equipment to jobs and monitoring GPS data to adjust routes. Communicate with drivers, track operational efficiency metrics, and ensure compliance with safety, quality, and other procedures.

Requirements

Requires at least five years of dispatch experience in an industrial or heavy-transport environment and strong knowledge of Nova Scotia road networks and industrial areas. Candidates should be proficient in Excel and Outlook, able to learn dispatch and fleet software, and capable of managing competing priorities under pressure; a valid driver’s license and vehicle are required.

Skills

Fleet Coordination
Dispatching
Route Planning
GPS Monitoring
Equipment Allocation
Driver Communication
Operational Metrics Analysis
Problem-Solving
Prioritization
Attention to Detail
Composure Under Pressure
Microsoft Excel
Microsoft Outlook
Dispatch Software
Fleet Management Software
Knowledge of Nova Scotia Road Networks

Benefits

Health Benefits
Dental Benefits
Vision Benefits
RRSP Match
Company Bonus
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Centralized Dispatch
Fleet Coordination
Heavy Transport
Industrial Transportation
Luggers
Roll-Offs
B-Trains
Tractor-Trailers
Equipment Matrix
GPS
Route Planning
Fleet Management
Dispatch Software
Microsoft Excel
Microsoft Outlook
Operational Metrics
Wait Times
Empty Miles
Driver Communication
Safety Compliance
Quality Procedures
Nova Scotia Road Networks
Metal Recycling
Scrap Metal
Atlantic Canada

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