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Night Audit Front Desk Agent

  • Halifax, NS, Canada

Pay issued weekly ($18/hour) · Full-time

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Job details

Pay
Pay issued weekly ($18/hour)
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

About us:

Seasons Inn Halifax is a locally owned and operated motel providing clean, comfortable, and affordable stays in a highly convenient Halifax location. Our team is dedicated to delivering friendly, reliable service and maintaining a positive, supportive workplace where everyone’s contributions are valued. If you’re looking for a new role as a night audit front desk attendant and want to join a team that cares about hospitality, teamwork, and creating a great stay for every guest, Seasons Inn is the place for you!

What’s in it for you:

  • Opportunities for career growth
  • A fun, Supportive, and inclusive team environment
  • Pay issued weekly ($18/hour)

Primary Responsibilities and Duties:

  • Guest Check-In and Check Out – Efficiently manage the check in/out processes, verify guest information and process payments accurately.
  • Greet all guests in a courteous and efficient manner upon arrival, address inquiries and requests promptly, and resolve complaints to ensure guest satisfaction.
  • Reservations Management – Handle all reservations through various channels including phone, email and online booking systems. Confirm bookings, adjustments; and manage cancellations.
  • Administrative Tasks – Perform clerical duties such as managing phone calls, maintaining guest records, and balancing cash and financial reports at the end of each shift.
  • Work closely with housekeeping to ensure seamless service delivery and address guest needs.

What you Bring to the Table:

  • Prior Experience in hospitality or hotel front desk is an asset
  • Work diligently to ensure seamless service delivery and address guest needs.
  • Ability to work a variety of shifts including weekends and holidays.
  • Strong attention to detail
  • Communication Skills – Strong written and verbal communication skills to interact effectively with guests and staff.
  • Ability to work in a fast-past environment independently, with minimal supervision.
  • Ability to stand, walk, bend, kneel, stretch, twist, and reach for extended periods

Schedule: Mostly overnight shifts (11pm - 7am) with a mix of evenings (3pm - 11pm).

*Due to high volume, only those selected for an interview will be contacted. *

*Applicants must be authorized to work in Canada. We are unable to sponsor or take over sponsorship of an employment Visa currently. *

#INDLP

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More about this job

Responsibilities

Manage guest arrivals and departures, verify guest information, process payments, respond to inquiries, and resolve complaints. Handle reservations and cancellations, maintain guest records, balance cash and financial reports, and coordinate with housekeeping.

Requirements

Previous hospitality or hotel front desk experience is an asset, along with strong written and verbal communication skills and attention to detail. Applicants must be able to work independently in a fast-paced environment, work varied shifts including weekends and holidays, and perform physical tasks such as standing, walking, bending, and reaching for extended periods.

Skills

  • Guest Check-In and Check-Out
  • Guest Service
  • Complaint Resolution
  • Reservation Management
  • Payment Processing
  • Cash Balancing
  • Financial Reporting
  • Guest Record Management
  • Written Communication
  • Verbal Communication
  • Attention to Detail
  • Time Management
  • Independent Work
  • Teamwork
  • Hospitality
  • Front Desk Operations

Benefits

  • Career Growth Opportunities
  • Supportive and Inclusive Team Environment
  • Weekly Pay

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Administrative
  • Finance & Accounting

Keywords

  • Night Audit
  • Front Desk
  • Hospitality
  • Guest Check-In
  • Guest Check-Out
  • Reservations
  • Online Booking Systems
  • Phone Reservations
  • Email Reservations
  • Payment Processing
  • Cash Balancing
  • Financial Reports
  • Guest Records
  • Customer Service
  • Complaint Resolution
  • Housekeeping Coordination
  • Overnight Shifts
  • Evening Shifts
  • Weekend Shifts
  • Holiday Shifts

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