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Added 12 mins ago
Guest Experience Manager
Earls Kitchen + Bar
AB · Edmonton, AB
$50,000 to $55,000 CAD / year
Full-time
As a Guest Experience Manager, you're committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant. Our ideal candidate has a…
Added 12 mins ago
Franchise Academy – Atlantic Canada
Loblaw Companies Limited
Halifax, NS
Full-time
The Franchise Academy is an intensive, hands-on development experience designed to prepare experienced retail leaders to become successful Franchise Owners within Your Independent Grocer…
Added 12 mins ago
Regional Philanthropy Manager (Calgary)
BC & Alberta Guide Dogs
Calgary, AB
Full-time
BC & Alberta Guide Dogs is seeking an experienced, relationship-driven Regional Philanthropy Manager to grow our philanthropic support and community presence throughout Calgary and Southern…
Added 12 mins ago
MANAGER / SENIOR MANAGER, PORTFOLIO MANAGEMENT
BDC
Meadowvale, NS
Full-time
The Manager / Senior Manager, Portfolio Management contributes to updating the Bank’s loan portfolio by processing service requests and annual reviews required during the life cycle of a…
Added 13 mins ago
Account Manager Telecommunications
XCUTIVES INC.
Montreal, QC
$160,000 to $180,000 CAD / year
Full-time
We are seeking an experienced Account Manager – Telecom to manage and grow strategic telecom accounts in Montreal. The ideal candidate will have a strong background in IT Services &…
Added 13 mins ago
Account Manager/Sales Rep – US Pool and Geoliner Markets
CGT
Cambridge, ON
$80,000 to $100,000 CAD / year
Full-time
We are seeking an Account Manager/Sales Rep to manage a strong US Pool portfolio and accelerate growth in the geoliner/containment market.
Added 13 mins ago
Google Cloud Data & Software Solutions Manager (35087)
Myticas Consulting
Toronto, ON
Full-time
Drive business development activities including new client acquisition, pursuit leadership, pipeline growth, and strategic account expansion
Added 13 mins ago
TDS Operations Analyst III
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Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 13 mins ago
MANAGER / SENIOR MANAGER, PORTFOLIO MANAGEMENT
BDC
Kitchener, ON
Full-time
The Manager / Senior Manager, Portfolio Management contributes to updating the Bank’s loan portfolio by processing service requests and annual reviews required during the life cycle of a…
Added 13 mins ago
Manager, Assurance and Accounting - Indigenous Services
ACCA Careers
Prince George, BC
Full-time
Make an impact with our Indigenous Services team as a Manager, Assurance & Accounting. MNP is a leading national accounting, tax and business consulting firm for Indigenous governments,…
Added 13 mins ago
Sales Manager
NorthsideNissan
AB · Edmonton, AB
Full-time
Looking for a Sales Manager to join me at Northside Nissan.
Added 13 mins ago
Manager, Commercial Marketing, Real Sports Apparel
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
Full-time
…Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors…
Added 13 mins ago
Talent Acquisition Specialist
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
Full-time
Under the direct supervision of the Manager, Human Resources, the Talent Acquisition Specialist is responsible for the development of recruitment and selection strategies based on strategic…
Added 15 mins ago
PT - Outreach Worker - (Cowichan Valley Mobile Shower Program)
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Reports and is accountable to the Program Manager or their designate
Added 15 mins ago
Employment Consultant - Case Manager
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…they prepare for, find, and keep employment. It’s rewarding, relationship-driven work, and it also requires strong organization, documentation, and…
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Group Manager, Heritage
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WSP is currently seeking a Group Manager to lead our Lower Mainland Heritage team, part of the Heritage business in BC and Yukon. Reporting to the Director of Heritage, you will provide…
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Hospitality (Outreach) Team Member
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Victoria, BC
Identify and communicate concerns, incidents, or emerging needs within frontline service areas to the Hospitality Manager or appropriate staff.
Added 30 mins ago
Industry Engagement Officer
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Calgary, AB
Temporary
…priorities and create meaningful industry connections. As the key relationship manager for a diverse portfolio of industry associations, corporations, and partners, you will identify,…
Added 44 mins ago
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…beautiful, accessible, and enjoyable. Bringing together product development, engineering, and design, we turn practical ideas into high-quality, well-designed solutions for everyday…
Added 44 mins ago
Treasury Manager
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Calgary, AB
Full-time
With your business development experience, the quality of your client service, and your knowledge of the Commercial Banking sector, you will have a direct impact on client acquisition,…
Added 44 mins ago
Seed Logistics Manager
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The Seed Production Manager establishes relationships with growers and associated industry and increasing the scope of their agronomic knowledge base resulting in their success and an…
Added 44 mins ago
Customer Experience Specialist
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…flag patterns or recurring issues to the Customer Experience…
Added 44 mins ago
Sales Manager
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Our ideal candidate will bring proven Sales and Business Development success within site furnishings, architectural products, municipal infrastructure, recreational products or another…
Added 44 mins ago
Business Development Manager
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Full-time
We are looking for a driven and enthusiastic Manager of New Business Development to join our team. This role is key to expanding new business opportunities in the Midwest region for…
Added 44 mins ago
Digital Operations Producer (French Services) (On Site)
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Reporting to the Manager, Content Development and Production, you will fulfil a vital, newly created role as the national point of contact responsible for evaluating emerging technologies,…

john st.

Creative Resource Manager

Toronto, ON, Canada

Pay: The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000.
Job type: Full-time
Apply by: Oct 24, 2026
Experience: 4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Our philosophy is simple: in a world fast approaching commoditization, our job is to make clients' brands unignorable. We believe creating unignorable brands begins with putting the consumer at the center of our thinking. We believe that people are smart and respond to brands that speak to them with intelligence, insight and purpose. Because when people don’t have to engage with your work anymore, you have to make them want to.

We believe in diversity and inclusion. We believe diversity drives better thinking, creativity, and innovation, and we are working to build a culture that includes and values different voices and perspectives. We also recognize that we’re still learning. To support an inclusive environment where employees feel empowered to share their experiences and ideas, we have a diversity and inclusion team, and mandatory Unconscious Bias Training, and rigour in our recruitment process.

About the Role:

As a Creative Resource Manager, you will play a pivotal role in ensuring our creative projects are staffed with the optimal mix of talent. You are the central hub of the department, a proactive, forward-thinking leader who ensures projects are properly staffed, workloads are balanced, and teams run efficiently to meet deliverables.

Rather than just moving names on a spreadsheet, you have the ability to deeply analyze incoming briefs, understanding the nuances of different asset types, formats, and deliverables across channels. You can critically assess proposed project timelines knowing when to push back, when to optimize, and how to accurately scope the time needed for exceptional creative execution.

You have an exceptional understanding of each creative’s unique strengths and development goals. In this role, you will anticipate incoming pipeline needs, implement resource changes against evolving priorities, and work closely with account services, production, and department heads to optimize utilization.

What You’ll Do:

Resource Planning & Allocation

Review, prioritize, and assess all incoming creative briefs & resource request forms, partnering with Client Services and Production to match the right creative teams to the right projects.
Lead and attend regular status check-ins with account groups to track project progress, monitor timelines, and stay ahead of shifting resource needs.
Proactively plan resource capacity on a weekly, monthly, and quarterly basis, forecasting future needs based on the pipeline of incoming work.
Analyze employee utilization and timesheet data against project budgets, identifying trends to help optimize overall agency health and profitability.

Talent & Relationship Management

Check in frequently with our copywriters, art directors, and designers to ensure workloads are manageable, engaging, and aligned with their career growth.
Analyze the health of the department to ensure an equal distribution of work, managing vacation requests and facilitating smooth project handovers.
Onboard all new full-time and freelance creative hires, setting them up for success with agency processes, tools, and best practices.

Freelance & Operations Management

Source, negotiate, contract, and onboard freelance talent. Manage the freelance lifecycle from initial outreach and rate negotiation (in collaboration with Finance) through to system setup and invoice approval.
Maintain and champion our resource management systems and project management tools, ensuring clean data and clear capacity visibility.
Support the agency’s operational health by driving timesheet completion, onboarding teams on time-tracking best practices, and following up on outstanding submissions.

What You Bring:

A genuine passion for working with people, with the ability to understand diverse skill sets, personalities, and needs, treating everyone with respect.
A "solution-first" attitude. You don't just identify friction points; you actively propose creative ways to resolve them before they impact the work.
The ability to maintain composure, flexibility, and patience in a fast-moving, deadline-driven environment where priorities pivot quickly.
Superb communication and negotiation skills. You know how to balance firmness with empathy when managing multiple stakeholders and competing demands.
A strong understanding of the different skills and tempos required for various types of creative outputs (from high-level conceptual creative to social, production, and rapid adaptation).
Laser-sharp attention to detail. You are a multi-tasking expert who ensures no detail slips through the cracks.

The Ideal Candidate Will Possess:

4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Deep understanding of the creative process and the business acumen to understand how workflow management directly impacts the agency's bottom line.
Proven expertise in resource planning tools and a natural curiosity for adopting new systems and AI-driven workflow efficiencies.
Experience managing the end-to-end freelance process, including budget tracking, contracting, and vendor relations.
A collaborative, agile mindset ready to champion both the creative product and the people who make it.

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

john st. is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers

Apply About employer

More about this job

Responsibilities

Plan and allocate creative resources by assessing briefs, forecasting capacity, monitoring timelines, and balancing workloads across teams. Manage freelance talent and onboarding, maintain resource and project management systems, and support operational health through utilization analysis and timesheet completion.

Requirements

The role calls for at least four years of experience in creative resource management, traffic, or creative operations within an advertising agency, along with a strong understanding of creative workflows and their business impact. Candidates should bring resource planning tool expertise, freelance lifecycle management experience, strong communication and negotiation skills, and an agile, solution-first approach.

Skills

Creative Resource Management
Resource Planning
Capacity Forecasting
Workload Balancing
Creative Operations
Project Timeline Management
Utilization Analysis
Budget Tracking
Freelance Talent Management
Contract Negotiation
Vendor Relations
Stakeholder Communication
Timesheet Management
Project Management Tools
Talent Onboarding
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Creative Resource Management
Creative Operations
Advertising Agency
Resource Planning
Capacity Forecasting
Creative Briefs
Workload Allocation
Project Timelines
Employee Utilization
Timesheet Data
Project Budgets
Freelance Talent
Rate Negotiation
Contracting
Vendor Relations
Resource Management Systems
Project Management Tools
Time Tracking
Onboarding
Workflow Management
AI-Driven Workflow Efficiencies
Account Services
Production
Creative Development
Stakeholder Management

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