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Added 4 mins ago
P
National Account Manager - Digital Commerce eGrocery
PepsiCo
Mississauga, ON
- Full-time
…development of these key customer relationships and business operations across 1PEP. Success in this role will be measured by the ability to drive both short and long term success for…
Added 4 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Conestoga Mall
Groupe Dynamite, Inc Garage
Waterloo, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 4 mins ago
GD
DYNAMITE - Seasonal Sales Associate - New Sudbury Centre
Groupe Dynamite, Inc Garage
Sudbury, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 4 mins ago
GD
COMBO - Seasonal Sales Associate - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 19 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saint John, NB
- Full-time
…scheduling as the APR plans own schedule which is approved by…
Added 34 mins ago
TB
Senior Retail Sales Associate
Tailored Brands
Nanaimo, BC
- Full-time
…would be a temporary flex key holder in the capacity of the manager on duty, in times of…
Added 48 mins ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
As a Service Delivery Manager, you are a hands-on technical leader who earned credibility as a Senior System Administrator before moving into people management. You own the quality of…
Added 48 mins ago
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Keyholder
Torrid
Calgary, AB
- Part-time
Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
Added 48 mins ago
BW
Ambulance Readiness Technician (Kamloops) CAS
BC Women's Hospital and Health Centre
Kamloops, BC
- Full-time
Reporting to the Manager, the Ambulance Readiness Technician (ART) is responsible for sanitizing and processing critical medical equipment, restocking supplies on vehicles, performing and…
Added 48 mins ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
As a Manager / Senior Manager, Restructuring & Turnaround, you will apply your professional and technical skills in finance, strategy, financial restructuring, and business operations on a…
Added 49 mins ago
M
RQ11817 - Project Manager/Leader - Senior
Maarut
Toronto, ON
- Contract
Knowledge of operations management and security and emerging
Added 1 hour ago
F
Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
ID de l'offre REF65152B Date de publication 11/02/2026 Location Canada Category Opérations / Exploitation & Maintenance
Added 1 hour ago
PH
Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Clinical Trials Unit Manager (VCC), Operations Cancer Care Leader (CCSI, VICC, AC, and FVCC), or designate, the Clinical Trials Nurse Coordinator (CTNC) receives direction…
Added 1 hour ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Reporting to the Director of Public Works, the Manager of Engineering is responsible for the leadership, planning, coordination, and delivery of municipal engineering services and…
Added 1 hour ago
P&
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
Pratt & Whitney
Longueuil, QC
- Full-time
Titre du poste: Gestionnaire principal, stratégie des opérations
Added 1 hour ago
SL
Department Sales Manager, Hardgoods
Sporting Life
Markham, ON
- Full-time
Acting as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
Added 1 hour ago
CH
Coordinator, Guest Logistics
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
Perform administrative tasks pertaining to guest transfers and exchange day operations.
Added 1 hour ago
SQ
Manager, Supplier Strategy & Integration
Sunlife Québec
Montreal, QC
- Full-time
…implementation of the supplier strategy for Sun Life Canada/Canadian Operations and continuous improvement of Supplier Relationship Management…
Added 1 hour ago
AE
AE - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently…
Added 1 hour ago
XT
Night Dispatcher (4 ON-4 OFF)
XTL TRANSPORT INC.
Balzac, AB
- Full-time
- Relay information, obstacles, and discrepancies to operations team, manager, customer service, and other relevant departments
Added 1 hour ago
CH
Food & Beverage Manager
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Act as a key point of contact for F&B operations, supporting the Hotel Manager in departmental coordination.
Added 1 hour ago
CH
Transfer Coordinator, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Communicate transportation updates with the lodge and department manager.
Added 1 hour ago
PH
Training Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Communications and Training, the Training Lead is an innovator, knowledge translator, facilitator and change agent responsible for developing and delivering…
Added 1 hour ago
PH
Clinical Research and Trials Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Part-time
…direction from the Qualified Investigator/Principal Investigator, Manager, or designate to perform and organize special work assignments and…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…

john st.

Creative Resource Manager

Toronto, ON, Canada

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. · Full-time

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Job details

Pay: The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000.
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Posting language: English
Posted: Nov 2, 2026

Original job description

Our philosophy is simple: in a world fast approaching commoditization, our job is to make clients' brands unignorable. We believe creating unignorable brands begins with putting the consumer at the center of our thinking. We believe that people are smart and respond to brands that speak to them with intelligence, insight and purpose. Because when people don’t have to engage with your work anymore, you have to make them want to.

We believe in diversity and inclusion. We believe diversity drives better thinking, creativity, and innovation, and we are working to build a culture that includes and values different voices and perspectives. We also recognize that we’re still learning. To support an inclusive environment where employees feel empowered to share their experiences and ideas, we have a diversity and inclusion team, and mandatory Unconscious Bias Training, and rigour in our recruitment process.

About the Role:

As a Creative Resource Manager, you will play a pivotal role in ensuring our creative projects are staffed with the optimal mix of talent. You are the central hub of the department, a proactive, forward-thinking leader who ensures projects are properly staffed, workloads are balanced, and teams run efficiently to meet deliverables.

Rather than just moving names on a spreadsheet, you have the ability to deeply analyze incoming briefs, understanding the nuances of different asset types, formats, and deliverables across channels. You can critically assess proposed project timelines knowing when to push back, when to optimize, and how to accurately scope the time needed for exceptional creative execution.

You have an exceptional understanding of each creative’s unique strengths and development goals. In this role, you will anticipate incoming pipeline needs, implement resource changes against evolving priorities, and work closely with account services, production, and department heads to optimize utilization.

What You’ll Do:

Resource Planning & Allocation

Review, prioritize, and assess all incoming creative briefs & resource request forms, partnering with Client Services and Production to match the right creative teams to the right projects.
Lead and attend regular status check-ins with account groups to track project progress, monitor timelines, and stay ahead of shifting resource needs.
Proactively plan resource capacity on a weekly, monthly, and quarterly basis, forecasting future needs based on the pipeline of incoming work.
Analyze employee utilization and timesheet data against project budgets, identifying trends to help optimize overall agency health and profitability.

Talent & Relationship Management

Check in frequently with our copywriters, art directors, and designers to ensure workloads are manageable, engaging, and aligned with their career growth.
Analyze the health of the department to ensure an equal distribution of work, managing vacation requests and facilitating smooth project handovers.
Onboard all new full-time and freelance creative hires, setting them up for success with agency processes, tools, and best practices.

Freelance & Operations Management

Source, negotiate, contract, and onboard freelance talent. Manage the freelance lifecycle from initial outreach and rate negotiation (in collaboration with Finance) through to system setup and invoice approval.
Maintain and champion our resource management systems and project management tools, ensuring clean data and clear capacity visibility.
Support the agency’s operational health by driving timesheet completion, onboarding teams on time-tracking best practices, and following up on outstanding submissions.

What You Bring:

A genuine passion for working with people, with the ability to understand diverse skill sets, personalities, and needs, treating everyone with respect.
A "solution-first" attitude. You don't just identify friction points; you actively propose creative ways to resolve them before they impact the work.
The ability to maintain composure, flexibility, and patience in a fast-moving, deadline-driven environment where priorities pivot quickly.
Superb communication and negotiation skills. You know how to balance firmness with empathy when managing multiple stakeholders and competing demands.
A strong understanding of the different skills and tempos required for various types of creative outputs (from high-level conceptual creative to social, production, and rapid adaptation).
Laser-sharp attention to detail. You are a multi-tasking expert who ensures no detail slips through the cracks.

The Ideal Candidate Will Possess:

4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Deep understanding of the creative process and the business acumen to understand how workflow management directly impacts the agency's bottom line.
Proven expertise in resource planning tools and a natural curiosity for adopting new systems and AI-driven workflow efficiencies.
Experience managing the end-to-end freelance process, including budget tracking, contracting, and vendor relations.
A collaborative, agile mindset ready to champion both the creative product and the people who make it.

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

john st. is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers

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More about this job

Responsibilities

Plan and allocate creative talent across projects, forecast capacity, monitor workloads and timelines, and analyze utilization and timesheet data to support agency performance. Manage creative team relationships and onboarding, oversee freelance sourcing and contracting, and maintain resource systems and operational processes.

Requirements

Candidates should have at least four years of experience in creative resource management, traffic, or creative operations within an advertising agency, along with a strong understanding of creative workflows and their business impact. They should bring resource-planning tool expertise, freelance lifecycle management experience, strong communication and negotiation skills, attention to detail, and an adaptable, collaborative approach.

Skills

Creative Resource Planning
Resource Allocation
Capacity Forecasting
Workload Management
Creative Brief Analysis
Project Timeline Assessment
Employee Utilization Analysis
Timesheet Management
Talent Management
Freelance Talent Sourcing
Contract Negotiation
Budget Tracking
Vendor Relations
Stakeholder Communication
Negotiation
Resource Management Systems

Visa sponsorship

Not detected in the job text

Keywords

Creative Resource Management
Advertising Agency
Creative Operations
Traffic Management
Resource Planning
Resource Allocation
Capacity Forecasting
Creative Briefs
Project Timelines
Workload Balancing
Employee Utilization
Timesheets
Project Budgets
Freelance Talent
Rate Negotiation
Contracting
Vendor Relations
Onboarding
Resource Management Systems
Project Management Tools
AI-Driven Workflow Efficiencies
Account Services
Production
Creative Process
Stakeholder Management

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