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Added 11 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 11 mins ago
UO
Senior Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
Intermediate to Expert user of computer software applications, including Excel, PeopleSoft query, and PowerBI including data warehousing and business intelligence tools
Added 11 mins ago
K
Engineering Systems and Data Management Coordinator
Komatsu
Sudbury, ON · Lively, ON
- $70,000 to $85,000 CAD / year
- Full-time
…position will identify opportunities for improvement, build business cases and demonstrate value, and lead change management efforts that drive successful adoption of new systems and…
Added 11 mins ago
V|
Senior Project Manager - Industrial Water
Veolia | North America
Oakville, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 12 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
…high-performing strategies that generate a tangible impact on our business objectives. Their daily challenge: transforming data into opportunities, strategies into results, and ideas into…
Added 12 mins ago
EI
Product Specialist (QC) - 12 month contract
Echelon Insurance
Quebec, QC
- Contract
Act as project leader, for small projects, and monitor execution of project activities to meet implementation schedules; maintain detailed documentation
Added 12 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
They provide leadership for technology strategy, infrastructure, business systems, cybersecurity, data governance, digital transformation, and artificial intelligence.
Added 27 mins ago
TS
Vendor Business Manager, HPI Personal Systems and Services | Gestionnaire des affaires partenaires, systèmes personnels et services HPI
TD SYNNEX Canada ULC
Mississauga, ON
- $61,000 to $78,000 CAD / year
- Full-time
As a Vendor Business Manager (VBM) supporting HP Inc. (HPI) Personal Systems & Services, you will play a key role in driving business growth, profitability and strategic vendor…
Added 42 mins ago
S
Sales Account Executive - SAP Academy for Customer Success - Toronto (Hybrid)
SAP
Toronto, ON
- Full-time
Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry…
Added 42 mins ago
S
Account Executive - SAP Academy for Customer Success - Montreal (Hybrid)
SAP
Montreal, QC
- Full-time
Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry…
Added 42 mins ago
R
Quality Assurance (QA) Analyst
Raise
Burnaby, BC
- Full-time
4+ years of dedicated experience as a QA Analyst, Data Quality Analyst, or Business Intelligence QA Specialist.
Added 42 mins ago
E
Senior Program Director
Edelman
Toronto, ON
- Full-time
…exciting opportunity for an experienced project management leader who thrives on bringing structure to complexity, connecting multidisciplinary teams, and delivering innovative, integrated…
Added 42 mins ago
S
Rock Tools Technician
Sandvik
Prince George, BC
- Full-time
The opportunity to learn specialized tools, build valuable skills and grow your career with a global industry leader.
Added 57 mins ago
TS
Event Planner | Planificateur d'événements
TD SYNNEX
Mississauga, ON
- Full-time
Ability to work flexibly outside standard business hours during peak event periods and to stand for extended periods during on-site execution.
Added 1 hour ago
TJ
Labour Relations Consultant
The Joint Cannabis
Winnipeg, MB
- Other
…strengthen labour relations practices, case documentation, leader capability, and reporting so that matters are handled fairly, consistently, and in alignment with employment and labour…
Added 1 hour ago
SI
Retail Print & Services Supervisor
Staples Inc.
Williams Lake, BC
- Full-time
…sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also…
Added 1 hour ago
B
Executive Assistant
BDO
Vancouver, BC
- Full-time
…and follow the progress of projects, action items, risks and business strategies that emanate from the partner and their…
Added 1 hour ago
AM
Procurement Assistant Manager, Facilities
A.P. Moller - Maersk
Mississauga, ON
- Full-time
At Maersk, we’re transforming global supply chains through end-to-end integrated logistics. As a global leader in connecting and simplifying trade, we help businesses move goods seamlessly…
Added 1 hour ago
NS
Data & Analytics Consulting Leader
N2P Systems
Toronto, ON
- Full-time
N2P Systems is seeking an accomplished Data & Analytics Consulting Leader to drive enterprise transformation, strategic consulting, and business growth across the Banking, Financial…
Added 1 hour ago
ES
Vice-président(e) exécutif(ve), Développement des affaires - Montréal | Executive Vice President, Business Development - Montreal
Equans Services Canada & US
Montreal, QC
- Full-time
Equans is looking for a Executive Vice President, Business Development in Montreal!
Added 1 hour ago
E
Tradeshow Coordinator
Evertz
Burlington, ON
- Full-time
College Education in related field (Business, Administration) or related experience
Added 1 hour ago
JC
Plant Quality Manager
Johnson Controls
Nisku, AB
- Full-time
…strategy while ensuring compliance with customer, regulatory, and business requirements. This role serves as the senior quality leader responsible for multiple factories, direct resources…
Added 1 hour ago
LC
Grocery Assistant Department Manager Full Time Day
Loblaw Companies Limited
Antigonish, NS
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 1 hour ago
LC
Sr. Manager, LTL Sales & Business Development
Loblaw Companies Limited
Calgary, AB · Brampton, ON
- Full-time
…we are looking for an experienced and results-driven sales leader to help grow this…
Added 1 hour ago
M
Procurement Assistant Manager, Facilities
Maersk
Mississauga, ON
- Full-time
At Maersk, we’re transforming global supply chains through end-to-end integrated logistics. As a global leader in connecting and simplifying trade, we help businesses move goods seamlessly…

john st.

Creative Resource Manager

Toronto, ON, Canada

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. · Full-time

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Job details

Pay: The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000.
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Posting language: English
Posted: Nov 2, 2026

Original job description

Our philosophy is simple: in a world fast approaching commoditization, our job is to make clients' brands unignorable. We believe creating unignorable brands begins with putting the consumer at the center of our thinking. We believe that people are smart and respond to brands that speak to them with intelligence, insight and purpose. Because when people don’t have to engage with your work anymore, you have to make them want to.

We believe in diversity and inclusion. We believe diversity drives better thinking, creativity, and innovation, and we are working to build a culture that includes and values different voices and perspectives. We also recognize that we’re still learning. To support an inclusive environment where employees feel empowered to share their experiences and ideas, we have a diversity and inclusion team, and mandatory Unconscious Bias Training, and rigour in our recruitment process.

About the Role:

As a Creative Resource Manager, you will play a pivotal role in ensuring our creative projects are staffed with the optimal mix of talent. You are the central hub of the department, a proactive, forward-thinking leader who ensures projects are properly staffed, workloads are balanced, and teams run efficiently to meet deliverables.

Rather than just moving names on a spreadsheet, you have the ability to deeply analyze incoming briefs, understanding the nuances of different asset types, formats, and deliverables across channels. You can critically assess proposed project timelines knowing when to push back, when to optimize, and how to accurately scope the time needed for exceptional creative execution.

You have an exceptional understanding of each creative’s unique strengths and development goals. In this role, you will anticipate incoming pipeline needs, implement resource changes against evolving priorities, and work closely with account services, production, and department heads to optimize utilization.

What You’ll Do:

Resource Planning & Allocation

Review, prioritize, and assess all incoming creative briefs & resource request forms, partnering with Client Services and Production to match the right creative teams to the right projects.
Lead and attend regular status check-ins with account groups to track project progress, monitor timelines, and stay ahead of shifting resource needs.
Proactively plan resource capacity on a weekly, monthly, and quarterly basis, forecasting future needs based on the pipeline of incoming work.
Analyze employee utilization and timesheet data against project budgets, identifying trends to help optimize overall agency health and profitability.

Talent & Relationship Management

Check in frequently with our copywriters, art directors, and designers to ensure workloads are manageable, engaging, and aligned with their career growth.
Analyze the health of the department to ensure an equal distribution of work, managing vacation requests and facilitating smooth project handovers.
Onboard all new full-time and freelance creative hires, setting them up for success with agency processes, tools, and best practices.

Freelance & Operations Management

Source, negotiate, contract, and onboard freelance talent. Manage the freelance lifecycle from initial outreach and rate negotiation (in collaboration with Finance) through to system setup and invoice approval.
Maintain and champion our resource management systems and project management tools, ensuring clean data and clear capacity visibility.
Support the agency’s operational health by driving timesheet completion, onboarding teams on time-tracking best practices, and following up on outstanding submissions.

What You Bring:

A genuine passion for working with people, with the ability to understand diverse skill sets, personalities, and needs, treating everyone with respect.
A "solution-first" attitude. You don't just identify friction points; you actively propose creative ways to resolve them before they impact the work.
The ability to maintain composure, flexibility, and patience in a fast-moving, deadline-driven environment where priorities pivot quickly.
Superb communication and negotiation skills. You know how to balance firmness with empathy when managing multiple stakeholders and competing demands.
A strong understanding of the different skills and tempos required for various types of creative outputs (from high-level conceptual creative to social, production, and rapid adaptation).
Laser-sharp attention to detail. You are a multi-tasking expert who ensures no detail slips through the cracks.

The Ideal Candidate Will Possess:

4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Deep understanding of the creative process and the business acumen to understand how workflow management directly impacts the agency's bottom line.
Proven expertise in resource planning tools and a natural curiosity for adopting new systems and AI-driven workflow efficiencies.
Experience managing the end-to-end freelance process, including budget tracking, contracting, and vendor relations.
A collaborative, agile mindset ready to champion both the creative product and the people who make it.

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

john st. is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers

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More about this job

Responsibilities

Plan and allocate creative talent across projects, forecast capacity, monitor workloads and timelines, and analyze utilization and timesheet data to support agency performance. Manage creative team relationships and onboarding, oversee freelance sourcing and contracting, and maintain resource systems and operational processes.

Requirements

Candidates should have at least four years of experience in creative resource management, traffic, or creative operations within an advertising agency, along with a strong understanding of creative workflows and their business impact. They should bring resource-planning tool expertise, freelance lifecycle management experience, strong communication and negotiation skills, attention to detail, and an adaptable, collaborative approach.

Skills

Creative Resource Planning
Resource Allocation
Capacity Forecasting
Workload Management
Creative Brief Analysis
Project Timeline Assessment
Employee Utilization Analysis
Timesheet Management
Talent Management
Freelance Talent Sourcing
Contract Negotiation
Budget Tracking
Vendor Relations
Stakeholder Communication
Negotiation
Resource Management Systems

Visa sponsorship

Not detected in the job text

Keywords

Creative Resource Management
Advertising Agency
Creative Operations
Traffic Management
Resource Planning
Resource Allocation
Capacity Forecasting
Creative Briefs
Project Timelines
Workload Balancing
Employee Utilization
Timesheets
Project Budgets
Freelance Talent
Rate Negotiation
Contracting
Vendor Relations
Onboarding
Resource Management Systems
Project Management Tools
AI-Driven Workflow Efficiencies
Account Services
Production
Creative Process
Stakeholder Management

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