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Added 2 mins ago
JC
Assistant Manager
JYSK Canada
Mississauga, ON
- $43,000 to $48,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 2 mins ago
RS
Office Cleaner (part-time)
Red Sun Farms
Kingsville, ON
- Part-time
The Office Cleaner (Part-Time), under the direction of the Operations Manager, will primarily be responsible for maintaining a clean, sanitary, and organized environment. This role focuses…
Added 2 mins ago
RB
Trade Sales Planning Manager
Red Bull
Toronto, ON
- Full-time
The Sr. Manager, Trade Sales Planning will have end-to-end ownership of Trade Sales Planning, Forecasting and Insights for Red Bull Canada, setting the national Trade Sales outlook across…
Added 2 mins ago
RA
Product Management Specialist – Medium Voltage
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- $63,600 to $79,500 CAD / year
- Full-time
As a Product Management Specialist at Rockwell Automation, you will support the development and execution of product and marketing strategies for our Medium Voltage Drive products with…
Added 17 mins ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
We are seeking a customer-centric Customer Success Manager with strong organizational and communication skills to join our growing B2B team. This is not a sales role - the focus is the…
Added 17 mins ago
CL
General Manager - Secure Destruction Recycling Facility
Clean Lifecycle Network (CLN)
Ancaster, ON
- Full-time
CLN is seeking an experienced General Manager to lead the day-to-day operation of a secure destruction and materials recovery facility in Hamilton, Ontario. This is a hands-on, site-based…
Added 17 mins ago
SP
Digital Experience & Customer Marketing Specialist
Superior Propane
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Reporting to the Senior Marketing Manager, Brand and Communications, the Digital Experience & Customer Marketing Specialist executes and optimizes customer-facing digital experiences and…
Added 17 mins ago
T
Personal Banking Associate
TD
Dauphin, MB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 17 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills Considered an Asset
TD
Coquitlam, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 17 mins ago
T
Business Systems Analyst III
TD
Toronto, ON
- Full-time
Knowledge of Retail Investment Domain and related financial-services operations.
Added 17 mins ago
C
Full-Time Sales Lead - Stuart Weitzman
Caleres
Halton Hills, ON
- Full-time
Collaborate with Store Manager and Assistant Manager to elevate selling culture.
Added 17 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
· Partner with architecture, security, infrastructure, platform, DevOps, quality engineering, product, business, and operations stakeholders to deliver solutions and coordinate…
Added 17 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview:
Added 17 mins ago
Replenishment - Manager Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fredericton, NB
The Replenishment Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an…
Added 17 mins ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Mississauga, ON
- Part-time
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 17 mins ago
CI
Assistant Store Manager
Carters Inc.
Grande Prairie, AB
- Full-time
As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials,…
Added 17 mins ago
BP
Archery Team Lead - Full Time
Bass Pro Shops
Calgary, AB
- Full-time
Reporting to the Retail Manager - Hardlines, the Archery Team Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 17 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 17 mins ago
L
7751 - Seasonal Sales Help
Lids
Calgary, AB
- Temporary
…for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and…
Added 17 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 17 mins ago
TH
DIRECTEUR ADJOINT DE MAGASIN
The Home Depot Canada
Brantford, ON
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 17 mins ago
TH
Assistant Store Manager
The Home Depot Canada
Brantford, ON
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 17 mins ago
T
Customer Success Manager, North America
tripstack
Toronto, ON
- Full-time
We are seeking a customer-centric Customer Success Manager with strong organizational and communication skills to join our growing B2B team. This is not a sales role - the focus is the…
Added 17 mins ago
S&
Retail Store Manager
SPIER & MACKAY
Mississauga, ON
- Full-time
Spier & Mackay is looking for a Retail Store Manager to lead our Mississauga location. This role is responsible for overseeing daily store operations, driving sales performance, delivering…
Added 17 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…food safety system. This position also serves as the lead for product recall execution and communications, regulatory inspections, Global Food Safety Initiative and Customer 2nd or 3rd…

john st.

Creative Resource Manager

Toronto, ON, Canada

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. · Full-time

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Job details

Pay: The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000.
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Posting language: English
Posted: Nov 2, 2026

Original job description

Our philosophy is simple: in a world fast approaching commoditization, our job is to make clients' brands unignorable. We believe creating unignorable brands begins with putting the consumer at the center of our thinking. We believe that people are smart and respond to brands that speak to them with intelligence, insight and purpose. Because when people don’t have to engage with your work anymore, you have to make them want to.

We believe in diversity and inclusion. We believe diversity drives better thinking, creativity, and innovation, and we are working to build a culture that includes and values different voices and perspectives. We also recognize that we’re still learning. To support an inclusive environment where employees feel empowered to share their experiences and ideas, we have a diversity and inclusion team, and mandatory Unconscious Bias Training, and rigour in our recruitment process.

About the Role:

As a Creative Resource Manager, you will play a pivotal role in ensuring our creative projects are staffed with the optimal mix of talent. You are the central hub of the department, a proactive, forward-thinking leader who ensures projects are properly staffed, workloads are balanced, and teams run efficiently to meet deliverables.

Rather than just moving names on a spreadsheet, you have the ability to deeply analyze incoming briefs, understanding the nuances of different asset types, formats, and deliverables across channels. You can critically assess proposed project timelines knowing when to push back, when to optimize, and how to accurately scope the time needed for exceptional creative execution.

You have an exceptional understanding of each creative’s unique strengths and development goals. In this role, you will anticipate incoming pipeline needs, implement resource changes against evolving priorities, and work closely with account services, production, and department heads to optimize utilization.

What You’ll Do:

Resource Planning & Allocation

Review, prioritize, and assess all incoming creative briefs & resource request forms, partnering with Client Services and Production to match the right creative teams to the right projects.
Lead and attend regular status check-ins with account groups to track project progress, monitor timelines, and stay ahead of shifting resource needs.
Proactively plan resource capacity on a weekly, monthly, and quarterly basis, forecasting future needs based on the pipeline of incoming work.
Analyze employee utilization and timesheet data against project budgets, identifying trends to help optimize overall agency health and profitability.

Talent & Relationship Management

Check in frequently with our copywriters, art directors, and designers to ensure workloads are manageable, engaging, and aligned with their career growth.
Analyze the health of the department to ensure an equal distribution of work, managing vacation requests and facilitating smooth project handovers.
Onboard all new full-time and freelance creative hires, setting them up for success with agency processes, tools, and best practices.

Freelance & Operations Management

Source, negotiate, contract, and onboard freelance talent. Manage the freelance lifecycle from initial outreach and rate negotiation (in collaboration with Finance) through to system setup and invoice approval.
Maintain and champion our resource management systems and project management tools, ensuring clean data and clear capacity visibility.
Support the agency’s operational health by driving timesheet completion, onboarding teams on time-tracking best practices, and following up on outstanding submissions.

What You Bring:

A genuine passion for working with people, with the ability to understand diverse skill sets, personalities, and needs, treating everyone with respect.
A "solution-first" attitude. You don't just identify friction points; you actively propose creative ways to resolve them before they impact the work.
The ability to maintain composure, flexibility, and patience in a fast-moving, deadline-driven environment where priorities pivot quickly.
Superb communication and negotiation skills. You know how to balance firmness with empathy when managing multiple stakeholders and competing demands.
A strong understanding of the different skills and tempos required for various types of creative outputs (from high-level conceptual creative to social, production, and rapid adaptation).
Laser-sharp attention to detail. You are a multi-tasking expert who ensures no detail slips through the cracks.

The Ideal Candidate Will Possess:

4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Deep understanding of the creative process and the business acumen to understand how workflow management directly impacts the agency's bottom line.
Proven expertise in resource planning tools and a natural curiosity for adopting new systems and AI-driven workflow efficiencies.
Experience managing the end-to-end freelance process, including budget tracking, contracting, and vendor relations.
A collaborative, agile mindset ready to champion both the creative product and the people who make it.

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

john st. is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers

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More about this job

Responsibilities

Plan and allocate creative talent across projects, forecast capacity, monitor workloads and timelines, and analyze utilization and timesheet data to support agency performance. Manage creative team relationships and onboarding, oversee freelance sourcing and contracting, and maintain resource systems and operational processes.

Requirements

Candidates should have at least four years of experience in creative resource management, traffic, or creative operations within an advertising agency, along with a strong understanding of creative workflows and their business impact. They should bring resource-planning tool expertise, freelance lifecycle management experience, strong communication and negotiation skills, attention to detail, and an adaptable, collaborative approach.

Skills

Creative Resource Planning
Resource Allocation
Capacity Forecasting
Workload Management
Creative Brief Analysis
Project Timeline Assessment
Employee Utilization Analysis
Timesheet Management
Talent Management
Freelance Talent Sourcing
Contract Negotiation
Budget Tracking
Vendor Relations
Stakeholder Communication
Negotiation
Resource Management Systems

Visa sponsorship

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Keywords

Creative Resource Management
Advertising Agency
Creative Operations
Traffic Management
Resource Planning
Resource Allocation
Capacity Forecasting
Creative Briefs
Project Timelines
Workload Balancing
Employee Utilization
Timesheets
Project Budgets
Freelance Talent
Rate Negotiation
Contracting
Vendor Relations
Onboarding
Resource Management Systems
Project Management Tools
AI-Driven Workflow Efficiencies
Account Services
Production
Creative Process
Stakeholder Management

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