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Added 4 mins ago
P
National Account Manager - Digital Commerce eGrocery
PepsiCo
Mississauga, ON
- Full-time
Specifically lead our eCommerce Fundamentals Forum with eCom team and MBS partners.
Added 19 mins ago
S
Marketing Manager
Scrollandbrowse
Mississauga, ON
- Full-time
Keep content calendars and project trackers current so everyone knows what’s due and who’s responsible.
Added 19 mins ago
W
Senior Finance Manager
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Kitchener, ON
- Full-time
In this role, you'll lead core finance functions including month-end close, financial reporting, accounts payable, and financial operations. You'll strengthen controls, build scalable…
Added 20 mins ago
Journeyman Electrician
Right Time Group of Companies
Kingston, ON
Lead in the successful completion of residential electrical & HVAC projects
Added 34 mins ago
M
Customer and Partner Engagement Manager
Microsoft
Goodwood, ON
- Full-time
Lead the rhythm to support executive-sponsored accounts, including developing engagement plans, establishing clear objectives and measures of success, providing strategic customer insights,…
Added 34 mins ago
D
UI Designer, Research and marketing
Desjardins
Levis, QC · Montreal, QC
- Full-time
…ergonomic principles and best practices of the user experience. You lead different stakeholders with respect to user interface design projects adapted to meet a range of business needs…
Added 49 mins ago
CS
Instructor, Foundations of Medicine and Healthcare (Toronto)
Circuit Stream
Toronto, ON
- $1,500 to $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 49 mins ago
BH
Change Management Advisor
BC Housing
Burnaby, BC
- Full-time
Reporting to the Change Management Lead, the Change Management Advisor is part of BC Housing's Strategic Transformation Team and supports leaders in understanding and responding to the…
Added 49 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead departmental initiatives focused on continuous quality improvement, patient experience, service innovation, operational efficiency, and system integration.
Added 49 mins ago
IS
Production Control Student/Co-op- Winter 2027
Irving Shipbuilding
Halifax, NS
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 49 mins ago
I
Client Solutions Lead
Insight
Remote, Canada
- Full-time
- Remote
The Client Solutions Lead (CSL) is an expander role responsible for growing Insight’s Services footprint within assigned districts and executing the district Services plan. Partnering with…
Added 49 mins ago
M
RQ11817 - Project Manager/Leader - Senior
Maarut
Toronto, ON
- Contract
Manage project teams and provide guidance on the use of
Added 1 hour ago
HG
Software Architect– Azure & Application Modernization
Hanalytica GmbH
Canada
- Contract
Lead the modernization of a legacy application and database to Azure. Assess what exists, define the migration roadmap, and guide the team through implementation.
Added 1 hour ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Review invoices and payments for project related expenditures, ensuring spending stays within the approved budget
Added 1 hour ago
DM
Environmental Manager
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Athabasca, AB
- Full-time
The Environmental Manager will provide technical support to the Phoenix Team at the Wheeler River Operation as the project progresses through construction and into operation. The work will…
Added 1 hour ago
P&
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
Pratt & Whitney
Longueuil, QC
- Full-time
Added 1 hour ago
AI
Tech Lead for IVR-Contact Centre
Apptoza Inc.
Toronto, ON
- Full-time
Lead the design, development, implementation, and support of IVR and Contact Center applications.
Added 1 hour ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
…AMS delivery model. The selected candidate should be able to lead global functional and technical teams, manage implementation and transition-to-support activities, oversee service levels…
Added 1 hour ago
MR
VP of Marketing Operations
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Toronto, ON
- Internship
The business brings together property marketing, listing coordination, lead generation, digital tools, customer communication, and leasing support within one service model.
Added 1 hour ago
TS
Event Planner | Planificateur d'événements
TD SYNNEX Canada ULC
Mississauga, ON
- Full-time
Create post-event reports covering attendance, satisfaction, lead capture, and ROI; capture insights for continuous improvement.
Added 1 hour ago
AC
Buyer
Aston Carter
Kitchener, ON
- $30.29 CAD / hour
- Contract
Frequently interact with peers and internal customers to gain cooperation, share information, and coordinate project activities.
Added 1 hour ago
PG
Production Operations Manager
Plan Group Inc.
Brampton, ON
- Full-time
Lead continuous improvement initiatives within the prefabrication facility using Lean Manufacturing principles and methodologies
Added 1 hour ago
RD
FireSmart Coordinator
Regional District of Kitimat-Stikine
Canada
- Full-time
Lead the development of a wildfire mitigation program that aligns with Provincial FireSmart principles and is supported by the policies and direction of the RDKS.
Added 1 hour ago
IH
Project Lead | Evaluation
Interior Health Authority
Kelowna, BC
- Part-time
Interior Health is looking for an experienced Project Lead, Evaluation to join our team on a Part-time term basis that is expected to last until October 2027.
Added 1 hour ago
OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health | Santé Ontario
Thunder Bay, ON
- Full-time
…respond to local needs. The Specialist brings together planning, project management, research, stakeholder engagement and program evaluation to advance integrated, high-quality…

john st.

Creative Resource Manager

Toronto, ON, Canada

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. · Full-time

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Job details

Pay: The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000.
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Posting language: English
Posted: Nov 2, 2026

Original job description

Our philosophy is simple: in a world fast approaching commoditization, our job is to make clients' brands unignorable. We believe creating unignorable brands begins with putting the consumer at the center of our thinking. We believe that people are smart and respond to brands that speak to them with intelligence, insight and purpose. Because when people don’t have to engage with your work anymore, you have to make them want to.

We believe in diversity and inclusion. We believe diversity drives better thinking, creativity, and innovation, and we are working to build a culture that includes and values different voices and perspectives. We also recognize that we’re still learning. To support an inclusive environment where employees feel empowered to share their experiences and ideas, we have a diversity and inclusion team, and mandatory Unconscious Bias Training, and rigour in our recruitment process.

About the Role:

As a Creative Resource Manager, you will play a pivotal role in ensuring our creative projects are staffed with the optimal mix of talent. You are the central hub of the department, a proactive, forward-thinking leader who ensures projects are properly staffed, workloads are balanced, and teams run efficiently to meet deliverables.

Rather than just moving names on a spreadsheet, you have the ability to deeply analyze incoming briefs, understanding the nuances of different asset types, formats, and deliverables across channels. You can critically assess proposed project timelines knowing when to push back, when to optimize, and how to accurately scope the time needed for exceptional creative execution.

You have an exceptional understanding of each creative’s unique strengths and development goals. In this role, you will anticipate incoming pipeline needs, implement resource changes against evolving priorities, and work closely with account services, production, and department heads to optimize utilization.

What You’ll Do:

Resource Planning & Allocation

Review, prioritize, and assess all incoming creative briefs & resource request forms, partnering with Client Services and Production to match the right creative teams to the right projects.
Lead and attend regular status check-ins with account groups to track project progress, monitor timelines, and stay ahead of shifting resource needs.
Proactively plan resource capacity on a weekly, monthly, and quarterly basis, forecasting future needs based on the pipeline of incoming work.
Analyze employee utilization and timesheet data against project budgets, identifying trends to help optimize overall agency health and profitability.

Talent & Relationship Management

Check in frequently with our copywriters, art directors, and designers to ensure workloads are manageable, engaging, and aligned with their career growth.
Analyze the health of the department to ensure an equal distribution of work, managing vacation requests and facilitating smooth project handovers.
Onboard all new full-time and freelance creative hires, setting them up for success with agency processes, tools, and best practices.

Freelance & Operations Management

Source, negotiate, contract, and onboard freelance talent. Manage the freelance lifecycle from initial outreach and rate negotiation (in collaboration with Finance) through to system setup and invoice approval.
Maintain and champion our resource management systems and project management tools, ensuring clean data and clear capacity visibility.
Support the agency’s operational health by driving timesheet completion, onboarding teams on time-tracking best practices, and following up on outstanding submissions.

What You Bring:

A genuine passion for working with people, with the ability to understand diverse skill sets, personalities, and needs, treating everyone with respect.
A "solution-first" attitude. You don't just identify friction points; you actively propose creative ways to resolve them before they impact the work.
The ability to maintain composure, flexibility, and patience in a fast-moving, deadline-driven environment where priorities pivot quickly.
Superb communication and negotiation skills. You know how to balance firmness with empathy when managing multiple stakeholders and competing demands.
A strong understanding of the different skills and tempos required for various types of creative outputs (from high-level conceptual creative to social, production, and rapid adaptation).
Laser-sharp attention to detail. You are a multi-tasking expert who ensures no detail slips through the cracks.

The Ideal Candidate Will Possess:

4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Deep understanding of the creative process and the business acumen to understand how workflow management directly impacts the agency's bottom line.
Proven expertise in resource planning tools and a natural curiosity for adopting new systems and AI-driven workflow efficiencies.
Experience managing the end-to-end freelance process, including budget tracking, contracting, and vendor relations.
A collaborative, agile mindset ready to champion both the creative product and the people who make it.

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

john st. is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers

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More about this job

Responsibilities

Plan and allocate creative talent across projects, forecast capacity, monitor workloads and timelines, and analyze utilization and timesheet data to support agency performance. Manage creative team relationships and onboarding, oversee freelance sourcing and contracting, and maintain resource systems and operational processes.

Requirements

Candidates should have at least four years of experience in creative resource management, traffic, or creative operations within an advertising agency, along with a strong understanding of creative workflows and their business impact. They should bring resource-planning tool expertise, freelance lifecycle management experience, strong communication and negotiation skills, attention to detail, and an adaptable, collaborative approach.

Skills

Creative Resource Planning
Resource Allocation
Capacity Forecasting
Workload Management
Creative Brief Analysis
Project Timeline Assessment
Employee Utilization Analysis
Timesheet Management
Talent Management
Freelance Talent Sourcing
Contract Negotiation
Budget Tracking
Vendor Relations
Stakeholder Communication
Negotiation
Resource Management Systems

Visa sponsorship

Not detected in the job text

Keywords

Creative Resource Management
Advertising Agency
Creative Operations
Traffic Management
Resource Planning
Resource Allocation
Capacity Forecasting
Creative Briefs
Project Timelines
Workload Balancing
Employee Utilization
Timesheets
Project Budgets
Freelance Talent
Rate Negotiation
Contracting
Vendor Relations
Onboarding
Resource Management Systems
Project Management Tools
AI-Driven Workflow Efficiencies
Account Services
Production
Creative Process
Stakeholder Management

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