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Added 16 mins ago
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Radiological Technologist, Pediatric Procedures, Diagnostic Imaging X-Ray - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
…into the radiology information system and image processing systems as required, and following up on missing and/or incomplete information by returning requisitions to the appropriate…
Added 16 mins ago
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Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
As a Senior Software Engineer, you will lead the design and implementation of complex software systems and features spanning multiple services and components, establishing technical…
Added 16 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Winnipeg, MB
- Full-time
Lead the full lifecycle of the Global ethics training program, including the development and evolution of the annual Code of Conduct Refresher e-learning and new-hire Code of Conduct…
Added 16 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Moncton, NB
- Full-time
Lead the full lifecycle of the Global ethics training program, including the development and evolution of the annual Code of Conduct Refresher e-learning and new-hire Code of Conduct…
Added 16 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Halifax, NS
- Full-time
Lead the full lifecycle of the Global ethics training program, including the development and evolution of the annual Code of Conduct Refresher e-learning and new-hire Code of Conduct…
Added 16 mins ago
C
Core Banking Architect | RFS360 Core Banking and Wealthview Banking
CGI
Halifax, NS
- Full-time
CGI is seeking an experienced Core Banking Architect to lead the technical architecture and evolution of RFS360 Core Banking and Wealthview Banking platforms. The role focuses on designing…
Added 16 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Quebec, QC
- Full-time
Lead the full lifecycle of the Global ethics training program, including the development and evolution of the annual Code of Conduct Refresher e-learning and new-hire Code of Conduct…
Added 16 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…and want to grow your skills and career as part of a dynamic team - then read…
Added 16 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Toronto, ON
- Full-time
Lead the full lifecycle of the Global ethics training program, including the development and evolution of the annual Code of Conduct Refresher e-learning and new-hire Code of Conduct…
Added 16 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Montreal, QC
- Full-time
Lead the full lifecycle of the Global ethics training program, including the development and evolution of the annual Code of Conduct Refresher e-learning and new-hire Code of Conduct…
Added 16 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Vancouver, BC
- Full-time
Lead the full lifecycle of the Global ethics training program, including the development and evolution of the annual Code of Conduct Refresher e-learning and new-hire Code of Conduct…
Added 16 mins ago
WI
Manager, Ethics and Integrity Program
WSP in Canada
Calgary, AB
- Full-time
Lead the full lifecycle of the Global ethics training program, including the development and evolution of the annual Code of Conduct Refresher e-learning and new-hire Code of Conduct…
Added 46 mins ago
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Team Lead Canola CP - Calgary
BASF
Calgary, AB
- Full-time
We are looking for a Team Lead Canola CP to join our Agricultural Solutions team in Calgary, AB.
Added 46 mins ago
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Specialist – Project Planning & Integration
Hays
Sudbury, ON
- $110,000 to $125,000 CAD / year
- Full-time
Join our diverse team of 15,000 talented individuals committed to transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the…
Added 46 mins ago
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Project Manager - Control System Upgrades
Evertz
Burlington, ON
- Full-time
Evertz is hiring a Project Manager to lead software upgrade (regression) projects for large-scale broadcast and media systems, including SDVN / MAGNUM environments. You will drive each…
Added 46 mins ago
AI
Business Development and Operations Officer
Amica Immigration Services Inc.
Markham, ON
- $42,000 to $50,000 CAD / year
- Full-time
…Development and Operations Officer to support our marketing, lead management, client onboarding, administrative systems, and overall business…
Added 46 mins ago
IH
Payroll Specialist
Impact HR
AB · Edmonton, AB
- Full-time
…ways of doing things, and you are comfortable working with systems and data. You enjoy being the person colleagues trust with their payroll, benefits and HR questions, and you handle…
Added 1 hour ago
EI
IT Operations & Procurement Coordinator - 6 Months Fixed Term
Ecolab Inc.
Calgary, AB
- Full-time
Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and…
Added 1 hour ago
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5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
…results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 1 hour ago
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Sr. Manager Corporate Development
OpenText
Toronto, ON
- Full-time
…key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and…
Added 1 hour ago
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Senior Cloud Service Manager- Financial Services
OpenText
Richmond Hill, ON
- Full-time
…key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and…
Added 1 hour ago
IS
Project Manager
Idealogical Systems Inc
Markham, ON
- Full-time
Support responsible use of AI-assisted development and production workflows, using project data and team feedback to inform decisions.
Added 1 hour ago
RR
Android & Robotics Software Developer
Remote Robotic
Ottawa, ON · Kanata, ON
- $40 to $55 CAD / hour
- Contract
Through our AirMetal team, we develop advanced aerospace, communications, and autonomous systems designed for demanding real-world environments.
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Works collaboratively with the Decision Support team to collect data from hospital systems to inform quality and patient safety issues.
Added 1 hour ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…

john st.

Creative Resource Manager

Toronto, ON, Canada

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. · Full-time

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Job details

Pay: The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000.
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Posting language: English
Posted: Nov 2, 2026

Original job description

Our philosophy is simple: in a world fast approaching commoditization, our job is to make clients' brands unignorable. We believe creating unignorable brands begins with putting the consumer at the center of our thinking. We believe that people are smart and respond to brands that speak to them with intelligence, insight and purpose. Because when people don’t have to engage with your work anymore, you have to make them want to.

We believe in diversity and inclusion. We believe diversity drives better thinking, creativity, and innovation, and we are working to build a culture that includes and values different voices and perspectives. We also recognize that we’re still learning. To support an inclusive environment where employees feel empowered to share their experiences and ideas, we have a diversity and inclusion team, and mandatory Unconscious Bias Training, and rigour in our recruitment process.

About the Role:

As a Creative Resource Manager, you will play a pivotal role in ensuring our creative projects are staffed with the optimal mix of talent. You are the central hub of the department, a proactive, forward-thinking leader who ensures projects are properly staffed, workloads are balanced, and teams run efficiently to meet deliverables.

Rather than just moving names on a spreadsheet, you have the ability to deeply analyze incoming briefs, understanding the nuances of different asset types, formats, and deliverables across channels. You can critically assess proposed project timelines knowing when to push back, when to optimize, and how to accurately scope the time needed for exceptional creative execution.

You have an exceptional understanding of each creative’s unique strengths and development goals. In this role, you will anticipate incoming pipeline needs, implement resource changes against evolving priorities, and work closely with account services, production, and department heads to optimize utilization.

What You’ll Do:

Resource Planning & Allocation

Review, prioritize, and assess all incoming creative briefs & resource request forms, partnering with Client Services and Production to match the right creative teams to the right projects.
Lead and attend regular status check-ins with account groups to track project progress, monitor timelines, and stay ahead of shifting resource needs.
Proactively plan resource capacity on a weekly, monthly, and quarterly basis, forecasting future needs based on the pipeline of incoming work.
Analyze employee utilization and timesheet data against project budgets, identifying trends to help optimize overall agency health and profitability.

Talent & Relationship Management

Check in frequently with our copywriters, art directors, and designers to ensure workloads are manageable, engaging, and aligned with their career growth.
Analyze the health of the department to ensure an equal distribution of work, managing vacation requests and facilitating smooth project handovers.
Onboard all new full-time and freelance creative hires, setting them up for success with agency processes, tools, and best practices.

Freelance & Operations Management

Source, negotiate, contract, and onboard freelance talent. Manage the freelance lifecycle from initial outreach and rate negotiation (in collaboration with Finance) through to system setup and invoice approval.
Maintain and champion our resource management systems and project management tools, ensuring clean data and clear capacity visibility.
Support the agency’s operational health by driving timesheet completion, onboarding teams on time-tracking best practices, and following up on outstanding submissions.

What You Bring:

A genuine passion for working with people, with the ability to understand diverse skill sets, personalities, and needs, treating everyone with respect.
A "solution-first" attitude. You don't just identify friction points; you actively propose creative ways to resolve them before they impact the work.
The ability to maintain composure, flexibility, and patience in a fast-moving, deadline-driven environment where priorities pivot quickly.
Superb communication and negotiation skills. You know how to balance firmness with empathy when managing multiple stakeholders and competing demands.
A strong understanding of the different skills and tempos required for various types of creative outputs (from high-level conceptual creative to social, production, and rapid adaptation).
Laser-sharp attention to detail. You are a multi-tasking expert who ensures no detail slips through the cracks.

The Ideal Candidate Will Possess:

4+ years of experience in creative resource management, traffic, or creative operations within an advertising agency.
Deep understanding of the creative process and the business acumen to understand how workflow management directly impacts the agency's bottom line.
Proven expertise in resource planning tools and a natural curiosity for adopting new systems and AI-driven workflow efficiencies.
Experience managing the end-to-end freelance process, including budget tracking, contracting, and vendor relations.
A collaborative, agile mindset ready to champion both the creative product and the people who make it.

The base salary for this position at the time of this posting may range from CA$80,000 to CA$95,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

john st. is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers

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More about this job

Responsibilities

Plan and allocate creative talent across projects, forecast capacity, monitor workloads and timelines, and analyze utilization and timesheet data to support agency performance. Manage creative team relationships and onboarding, oversee freelance sourcing and contracting, and maintain resource systems and operational processes.

Requirements

Candidates should have at least four years of experience in creative resource management, traffic, or creative operations within an advertising agency, along with a strong understanding of creative workflows and their business impact. They should bring resource-planning tool expertise, freelance lifecycle management experience, strong communication and negotiation skills, attention to detail, and an adaptable, collaborative approach.

Skills

Creative Resource Planning
Resource Allocation
Capacity Forecasting
Workload Management
Creative Brief Analysis
Project Timeline Assessment
Employee Utilization Analysis
Timesheet Management
Talent Management
Freelance Talent Sourcing
Contract Negotiation
Budget Tracking
Vendor Relations
Stakeholder Communication
Negotiation
Resource Management Systems

Visa sponsorship

Not detected in the job text

Keywords

Creative Resource Management
Advertising Agency
Creative Operations
Traffic Management
Resource Planning
Resource Allocation
Capacity Forecasting
Creative Briefs
Project Timelines
Workload Balancing
Employee Utilization
Timesheets
Project Budgets
Freelance Talent
Rate Negotiation
Contracting
Vendor Relations
Onboarding
Resource Management Systems
Project Management Tools
AI-Driven Workflow Efficiencies
Account Services
Production
Creative Process
Stakeholder Management

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